# Sinch: Planned Maintenance - Conversation API

> Sinch maintenance “Planned Maintenance - Conversation API” on 2026-11-12: impact maintenance (vendor’s label), 2.0 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/2l745y8rymwt
Last updated: 2026-11-12T10:03:39Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: completed · edited after publishing
- Started: 2026-11-12 08:00 UTC · Resolved: 2026-11-12 10:00 UTC · Duration: 2.0 h
- Updates: 3 · Affected components: Conversation API - Core, Core
- [Vendor status page: https://status.sinch.com/incidents/2l745y8rymwt](https://status.sinch.com/incidents/2l745y8rymwt)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **scheduled** 2026-10-29 16:50 UTC: Dear Client, We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our platform, we will be performing a Maintenance of the Conversation API at the time specified below. Type: Maintenance - Conversation API Start Time: 2026-11-12 08:00 UTC End Time: 2026-11-12 10:00 UTC Impact: Clients may experience delayed delivery and receipt of messages routed via the conversation API during the maintenance window. We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled, we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance. Sincerely, Sinch
- **in progress** 2026-11-12 08:00 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **completed** 2026-11-12 10:00 UTC: The scheduled maintenance has been completed.

## Rewindex changes for this incident

- 2026-11-12 08:03 UTC: [Incident updated: Planned Maintenance - Conversation API](https://rewindex.com/change/r492e5daef3fe12.md)
- 2026-11-12 10:03 UTC: [Incident updated: Planned Maintenance - Conversation API](https://rewindex.com/change/rea1d527d9a3c88.md)

## Cite this

Maintenance posted by Sinch, started 2026-11-12 08:00 UTC, resolved after 2.0 h, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/sinch/incidents/2l745y8rymwt
- Citation: Sinch, “Planned Maintenance - Conversation API” (2026-11-12 08:00 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/2l745y8rymwt (CC BY 4.0).
- Markdown link: `[Sinch: Planned Maintenance - Conversation API (2026-11-12)](https://rewindex.com/company/sinch/incidents/2l745y8rymwt)`


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Canonical: https://rewindex.com/company/sinch/incidents/2l745y8rymwt · Markdown: https://rewindex.com/company/sinch/incidents/2l745y8rymwt.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/2l745y8rymwt · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-12T16:09:03.543Z