OpenAI: Unable to start new Workspace Agent runs
Affected components: Agent
Timeline of updates
- investigating
We are investigating an issue preventing users from starting new Workspace Agent runs. We will share another update as more information becomes available.
- resolved
All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.
Changes Rewindex caught on this incident
- Critical incident: Unable to start new Workspace Agent runs
- Incident updated: Unable to start new Workspace Agent runs
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-11-11 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
ede778cbeefabd6d…
Rewindex captured a newer version after the last checkpoint; the next run () commits it.
Impact, status and times are the vendor’s own, as last archived. View on status.openai.com (opens in new tab).
Cite this
Status incident (vendor impact label: critical) posted by OpenAI, started 2026-11-11 22:50 UTC, resolved after 9.7 h, 2 update(s); edited after publishing.
- Title
- Unable to start new Workspace Agent runs
- Vendor
- OpenAI
- Date
- URL
- https://rewindex.com/company/openai/incidents/01M76CW2D7FM7K7F8NJ4W0G08N
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