# OpenAI: Unable to start new Workspace Agent runs

> OpenAI status incident “Unable to start new Workspace Agent runs” on 2026-11-11: impact critical (vendor’s label), 9.7 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/openai/incidents/01M76CW2D7FM7K7F8NJ4W0G08N
Last updated: 2026-11-12T08:33:15Z

- Impact (vendor’s label): critical
- Status: resolved · edited after publishing
- Started: 2026-11-11 22:50 UTC · Resolved: 2026-11-12 08:32 UTC · Duration: 9.7 h
- Updates: 2 · Affected components: Agent
- [Vendor status page: https://status.openai.com/incidents/01M76CW2D7FM7K7F8NJ4W0G08N](https://status.openai.com/incidents/01M76CW2D7FM7K7F8NJ4W0G08N)
- [Company: OpenAI](https://rewindex.com/company/openai.md)

## Timeline of updates

- **investigating** 2026-11-11 22:50 UTC: We are investigating an issue preventing users from starting new Workspace Agent runs. We will share another update as more information becomes available.
- **resolved** 2026-11-12 08:32 UTC: All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.

## Rewindex changes for this incident

- 2026-11-11 22:50 UTC: [Critical incident: Unable to start new Workspace Agent runs](https://rewindex.com/change/i6eb4a360ce0776.md)
- 2026-11-12 08:33 UTC: [Incident updated: Unable to start new Workspace Agent runs](https://rewindex.com/change/r503eb9e82a88bd.md)

## Cite this

Status incident (vendor impact label: critical) posted by OpenAI, started 2026-11-11 22:50 UTC, resolved after 9.7 h, 2 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/openai/incidents/01M76CW2D7FM7K7F8NJ4W0G08N
- Citation: OpenAI, “Unable to start new Workspace Agent runs” (2026-11-11 22:50 UTC). Archived by Rewindex: https://rewindex.com/company/openai/incidents/01M76CW2D7FM7K7F8NJ4W0G08N (CC BY 4.0).
- Markdown link: `[OpenAI: Unable to start new Workspace Agent runs (2026-11-11)](https://rewindex.com/company/openai/incidents/01M76CW2D7FM7K7F8NJ4W0G08N)`


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Canonical: https://rewindex.com/company/openai/incidents/01M76CW2D7FM7K7F8NJ4W0G08N · Markdown: https://rewindex.com/company/openai/incidents/01M76CW2D7FM7K7F8NJ4W0G08N.md · JSON: https://rewindex.com/api/v1/companies/openai/incidents/01M76CW2D7FM7K7F8NJ4W0G08N · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-12T16:05:56.985Z