Xero: UK: CIS - Error when verifying CIS contractors
Affected components: Tax Reporting - UK VAT & MTDUnited Kingdom - Regional Products - Tax Reporting - UK VAT & MTD
Timeline of updates
- investigating
We are aware UK customers trying to verify CIS contractors are receiving an error message. This is due to an error with HMRC's services and we've reached out to HMRC asking them to investigate.
- identified
HMRC have confirmed there are currently known issues with the CIS verification service and you can find more information on their website https://www.gov.uk/government/publications/construction-industry-scheme-service-availability-and-issues/construction-industry-scheme-cis-service-availability-and-issues (opens in new tab)
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Cite this
Status incident (vendor impact label: minor) posted by Xero, started 2026-11-12 09:51 UTC, not resolved, 2 update(s); edited after publishing.
- Title
- UK: CIS - Error when verifying CIS contractors
- Vendor
- Xero
- Date
- URL
- https://rewindex.com/company/xero/incidents/fcv4l2f293lf
Xero profileRecent Xero incidentsAll outages on November 12, 2026Xero in November 2026MarkdownJSON