# Xero: UK: CIS - Error when verifying CIS contractors

> Xero status incident “UK: CIS - Error when verifying CIS contractors” on 2026-11-12: impact minor (vendor’s label), 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/fcv4l2f293lf
Last updated: 2026-11-12T10:13:37Z

- Impact (vendor’s label): minor
- Status: identified · edited after publishing
- Started: 2026-11-12 09:51 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 2 · Affected components: Tax Reporting - UK VAT & MTD, United Kingdom - Regional Products - Tax Reporting - UK VAT & MTD
- [Vendor status page: https://status.xero.com/incidents/fcv4l2f293lf](https://status.xero.com/incidents/fcv4l2f293lf)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **investigating** 2026-11-12 09:51 UTC: We are aware UK customers trying to verify CIS contractors are receiving an error message. This is due to an error with HMRC's services and we've reached out to HMRC asking them to investigate.
- **identified** 2026-11-12 10:09 UTC: HMRC have confirmed there are currently known issues with the CIS verification service and you can find more information on their website https://www.gov.uk/government/publications/construction-industry-scheme-service-availability-and-issues/construction-industry-scheme-cis-service-availability-and-issues

## Rewindex changes for this incident

- 2026-11-12 10:13 UTC: [Incident updated: UK: CIS - Error when verifying CIS contractors](https://rewindex.com/change/r6b137a7b4b0d32.md)

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2026-11-12 09:51 UTC, not resolved, 2 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/xero/incidents/fcv4l2f293lf
- Citation: Xero, “UK: CIS - Error when verifying CIS contractors” (2026-11-12 09:51 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/fcv4l2f293lf (CC BY 4.0).
- Markdown link: `[Xero: UK: CIS - Error when verifying CIS contractors (2026-11-12)](https://rewindex.com/company/xero/incidents/fcv4l2f293lf)`


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Canonical: https://rewindex.com/company/xero/incidents/fcv4l2f293lf · Markdown: https://rewindex.com/company/xero/incidents/fcv4l2f293lf.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/fcv4l2f293lf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-12T14:46:30.454Z