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Twilio: SMS Delivery Delays from Twilio to Virgin Mobile Colombia

MinorStatus: identifiededitedStarted Not resolved3 updatesstatus.twilio.com (opens in new tab)

Affected components: CARRIER NETWORK - SMS, Latin AmericaSMS, Latin America

Timeline of updates

  1. investigating

    Twilio customers may be experiencing SMS delivery delays from Twilio to Virgin Mobile network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified

    Twilio customers may be experiencing SMS delivery delays from Twilio to Virgin Mobile network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified

    Twilio customers may be experiencing SMS delivery delays from Twilio to Virgin Mobile network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

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Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-11-12 13:29 UTC, not resolved, 3 update(s); edited after publishing.

Title
SMS Delivery Delays from Twilio to Virgin Mobile Colombia
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/c2vl7fv0pcp5

Twilio profileRecent Twilio incidentsAll outages on November 12, 2026Twilio in November 2026MarkdownJSON