rewindex

CompaniesTwilioIncidents

Twilio: SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan

MinorStatus: resolvededitedStarted Resolved (7.4 h)5 updatesstatus.twilio.com (opens in new tab)

Affected components: CARRIER NETWORK - SMS, APACSMS, APAC

Timeline of updates

  1. identified

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to K-Cell network subscribers in Kazakhstan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to K-Cell network subscribers in Kazakhstan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. monitoring

    We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to K-Cell network subscribers in Kazakhstan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. monitoring

    We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to K-Cell network subscribers in Kazakhstan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  5. resolved

    The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to K-Cell network subscribers in Kazakhstan is operating normally.

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Rewindex captured a newer version after the last checkpoint; the next run () commits it.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-11-11 21:43 UTC, resolved after 7.4 h, 5 update(s); edited after publishing.

Title
SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/v347p1ml2c9d

Twilio profileRecent Twilio incidentsAll outages on November 11, 2026Twilio in November 2026MarkdownJSON