Salesforce: Feature Service Disruption: Field Service Scheduling
Affected components: Field Service Scheduling296 instances
Timeline of updates
- update
We're aware of an issue affecting the Field Service Lightning (FSL) Dispatch and Scheduling Console in sandbox environments. Customers can’t view or use their custom actions, which may block some sandbox deployments. Production environments aren’t affected. We’ve identified a recent release change as the likely trigger of the issue. We've paused further rollout of the release. We’re testing a rollback of the release to see if this brings customers out of impact.
We'll provide an update in 30 minutes or sooner if additional information becomes available.
- update
We’ve completed the testing of the rollback and have validated that it was succesful. We’re working to perform a rollback on all impacted instances which received the release. This is expected to several hours to complete. We will continue to monitor it’s progress.
We'll provide an update in 60 minutes or sooner if additional information becomes available.
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Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Salesforce, started 2026-11-11 23:58 UTC, not resolved, 2 update(s); edited after publishing.
- Title
- Feature Service Disruption: Field Service Scheduling
- Vendor
- Salesforce
- Date
- URL
- https://rewindex.com/company/salesforce/incidents/20004593
Salesforce profileRecent Salesforce incidentsAll outages on November 11, 2026Salesforce in November 2026MarkdownJSON