| GitLab | 500 errors when fetching commits on GitLab.com | Critical | | (3.6 h) | resolved |
| Netlify | Elevated HTTP 500 errors serving sites and the Netlify UI | Critical | | (0 min) | resolved |
| Grafana Cloud | Cloud Logs read path outage on eu-west-2 | Critical | | (-53 min) | resolved |
| SurveyMonkey | Excel/CSV Exports are failing | Major | | (21 min) | resolved |
| AAstronomer | Intermittent task instances failures. | Major | | (3.3 h) | resolved |
| FFireworks AI | Kimi K3 service disruption | Major | | (1.1 h) | resolved |
| ElevenLabs | Inbound Twilio calls experiencing intermittent connection failures | Major | | (6.7 h) | resolved |
| ElevenLabs | Inbound Twilio calls experiencing intermittent connection failures | Major | | (6.7 h) | resolved |
| GitHub | Incident with Actions | Major | | (47 min) | resolved |
| GitHub Copilot | Incident with Actions | Major | | (47 min) | resolved |
| LLovable | We are currently experiencing issues with our Shopify integration. | Major | | (33 min) | resolved |
| Cursor | Investigating service degradation | Major | | (1.1 h) | resolved |
| Snowflake | INC20000163 | Major | | (1.9 h) | postmortem |
| Red Hat (incl. Quay.io) | Search Degradation | Major | | (2.8 h) | resolved |
| SSegment | Intermittent Segment application login errors | Major | | (4.2 h) | resolved |
| AAstronomer | Incorrect scheduler heartbeat metrics being reported | Major | | (23 d) | resolved |
| Mintlify | Authenticated docs sites are erroring | Major | | (4 min) | resolved |
| Red Hat (incl. Quay.io) | Search Degradation | Major | | (4.7 h) | resolved |
| Zapier | Zapier Functions temporarily unavailable | Major | | (8 min) | resolved |
| SSinch | Delivery Issue Guadeloupe - Free Caraibe | Minor | | (11 h) | resolved |
| SSinch | Delivery Issue Martinique - Free Caraibe | Minor | | (11 h) | resolved |
| SSinch | Delivery Issue French Guiana - Free Caraibe | Minor | | (5.0 h) | resolved |
| TTwilio | SMS Delivery Delays from Twilio to Free Caraibe France | Minor | | (19 h) | resolved |
| JJina AI | Partial outage: jina-clip-v2 | Minor | | (20 min) | resolved |
| Bunny.net | Storage API degradation in London | Minor | | (2.0 h) | resolved |
| JJina AI | Partial outage: jina-clip-v2 | Minor | | (10 min) | resolved |
| JJina AI | Partial outage: jina-clip-v2 | Minor | | (2.0 h) | resolved |
| Substack | Issues loading Notes | Minor | | (32 min) | resolved |
| JJina AI | Service outage: jina-clip-v2 | Minor | | (5 min) | resolved |
| JJina AI | Partial outage: jina-clip-v2 | Minor | | (10 min) | resolved |
| JJina AI | Service outage: jina-clip-v2 | Minor | | (5 min) | resolved |
| JJina AI | Partial outage: jina-clip-v2 | Minor | | (10 min) | resolved |
| JJina AI | Service outage: jina-clip-v2 | Minor | | (5 min) | resolved |
| FFireworks AI | Service Degradation for Kimi K3 | Minor | | (52 min) | resolved |
| JJina AI | Partial outage: jina-clip-v2 | Minor | | (20 min) | resolved |
| JJina AI | Service outage: jina-clip-v2 | Minor | | (5 min) | resolved |
| JJina AI | Partial outage: jina-clip-v2 | Minor | | (5 min) | resolved |
| JJina AI | Service outage: jina-clip-v2 | Minor | | (5 min) | resolved |
| JJina AI | Partial outage: jina-clip-v2 | Minor | | (1.2 h) | resolved |
| JJina AI | Service outage: jina-clip-v2 | Minor | | (5 min) | resolved |
| JJina AI | Partial outage: jina-clip-v2 | Minor | | (55 min) | resolved |
| GitHub | Intermittent failures in runner group and runner-related permissions pages | Minor | | (4.0 h) | resolved |
| GitHub Copilot | Intermittent failures in runner group and runner-related permissions pages | Minor | | (4.0 h) | resolved |
| Cursor | Investigating service degradation | Minor | | (1.1 h) | resolved |
| BBandwidth | Messaging Incident | Minor | | (6.2 h) | resolved |
| Ddbt Labs | Studio AI assistant (Wizard) tool errors | Minor | | (3.0 h) | resolved |
| JJina AI | Partial outage: jina-clip-v2 | Minor | | (1.1 h) | resolved |
| JJina AI | Service outage: jina-clip-v2 | Minor | | (5 min) | resolved |
| JJina AI | Partial outage: jina-clip-v2 | Minor | | (1.0 h) | resolved |
| JJina AI | Degraded performance: jina-reranker-v2-base-multilingual | Minor | | (5 min) | resolved |
| Langfuse | Degraded LLMaJ execution in EU | Minor | | (3.3 h) | resolved |
| SSalesforce | Performance Degradation: Core Service | Minor | | (54 min) | resolved |
| TTwilio | SMS Delivery Failures from Twilio to Lycamobile United Kingdom | Minor | | (5.8 h) | resolved |
| Vonage | United Kingdom SMS - Delivery Degradation towards United Kingdom Lycamobile Network | Minor | | (3.6 h) | resolved |
| SSinch | Delivery Issue - United Kingdom - Lycamobile UK | Minor | | (2.4 h) | resolved |
| JJina AI | Partial outage: jina-clip-v2 | Minor | | (40 min) | resolved |
| JJina AI | Degraded performance: jina-reranker-v2-base-multilingual | Minor | | (5 min) | resolved |
| GGitGuardian | Delayed check runs | Minor | | (23 min) | resolved |
| Iincident.io | Issue with listing alerts in the public API and dashboard | Minor | | (13 min) | resolved |
| JJina AI | Partial outage: jina-reranker-v2-base-multilingual | Minor | | (5 min) | resolved |
| JJina AI | Degraded performance: jina-reranker-v2-base-multilingual | Minor | | (10 min) | resolved |
| JJina AI | Partial outage: jina-reranker-v2-base-multilingual | Minor | | (5 min) | resolved |
| JJina AI | Degraded performance: jina-reranker-v2-base-multilingual | Minor | | (15 min) | resolved |
| JJina AI | Partial outage: jina-clip-v2 | Minor | | (25 min) | resolved |
| JJina AI | Partial outage: jina-reranker-v2-base-multilingual | Minor | | (5 min) | resolved |
| JJina AI | Degraded performance: jina-reranker-v2-base-multilingual | Minor | | (5 min) | resolved |
| SurveyMonkey | New responses delayed or not showing on Analyze page | Minor | | (13 h) | resolved |
| JJina AI | Partial outage: jina-reranker-v2-base-multilingual | Minor | | (10 min) | resolved |
| JJina AI | Degraded performance: jina-clip-v2 | Minor | | (5 min) | resolved |
| JJina AI | Partial outage: jina-clip-v2 | Minor | | (25 min) | resolved |
| JJina AI | Degraded performance: jina-reranker-v2-base-multilingual | Minor | | (5 min) | resolved |
| JJina AI | Partial outage: jina-reranker-v2-base-multilingual | Minor | | (10 min) | resolved |
| JJina AI | Degraded performance: jina-reranker-v2-base-multilingual | Minor | | (5 min) | resolved |
| JJina AI | Partial outage: jina-reranker-v2-base-multilingual | Minor | | (45 min) | resolved |
| JJina AI | Partial outage: jina-clip-v2 | Minor | | (45 min) | resolved |
| JJina AI | Degraded performance: jina-reranker-v2-base-multilingual | Minor | | (5 min) | resolved |
| JJina AI | Partial outage: jina-reranker-v2-base-multilingual | Minor | | (5 min) | resolved |
| JJina AI | Degraded performance: jina-reranker-v2-base-multilingual | Minor | | (5 min) | resolved |
| JJina AI | Service outage: jina-clip-v2 | Minor | | (5 min) | resolved |
| JJina AI | Partial outage: jina-clip-v2 | Minor | | (1.6 h) | resolved |
| JJina AI | Partial outage: jina-reranker-v2-base-multilingual | Minor | | (5 min) | resolved |
| RRecurly | Investigating issues with Recurly Subscription Management | Minor | | (5.7 h) | resolved |
| JJina AI | Degraded performance: jina-reranker-v2-base-multilingual | Minor | | (5 min) | resolved |
| JJina AI | Partial outage: jina-reranker-v2-base-multilingual | Minor | | (35 min) | resolved |
| MongoDB Atlas | Atlas UI and API Periodic Unavailability | Minor | | (1.1 h) | resolved |
| TTwilio | SMS Delivery Delays and Failures from Twilio Phone Numbers to Claro Brazil | Minor | | (7.7 h) | resolved |
| PPostmark | Open Webhook Delays | Minor | | (32 h) | resolved |
| Mintlify | Documentation search degraded | Minor | | (5.9 h) | resolved |
| JJina AI | Partial outage: jina-reranker-v2-base-multilingual | Minor | | (10 min) | resolved |
| JJina AI | Degraded performance: jina-reranker-v2-base-multilingual | Minor | | (5 min) | resolved |
| SSinch | Sinch Engage - Web portal degradation | Minor | | (38 min) | resolved |
| TTwilio | Voice Call Failures from T-Mobile United States to a Subset of Twilio United States Phone Numbers | Minor | | (1.6 h) | resolved |
| Semaphore | Delays in job processing - F1 machines | Minor | | (2.7 h) | resolved |
| JJina AI | Partial outage: jina-reranker-v2-base-multilingual | Minor | | (10 min) | resolved |
| Help Scout | App Access Issues | Minor | | (3.2 h) | resolved |
| JJina AI | Partial outage: jina-reranker-v2-base-multilingual | Minor | | (5 min) | resolved |
| JJina AI | Partial outage: jina-reranker-v2-base-multilingual | Minor | | (10 min) | resolved |
| JJina AI | Partial outage: jina-clip-v2 | Minor | | (40 min) | resolved |
| Anthropic | Degraded performance for multiple models | Minor | | (2.7 h) | resolved |
| Claude | Degraded performance for multiple models | Minor | | (2.7 h) | resolved |
| Expo | iOS Submissions hanging on App Store Connect build uploads | Minor | | (8.4 h) | resolved |
| Baseten | Elevated errors for moonshotai/Kimi-K3 for US-pinned traffic on Model APIs. **Dedicated Inference is not affected** | Minor | | (48 min) | resolved |
| JJina AI | Service outage: jina-clip-v2 | Minor | | (15 min) | resolved |
| TTwilio | Flex login errors with SSOv2 | Minor | | (3.8 h) | resolved |
| TTwilio | 1Console Login Unavailable | Minor | | (3.4 h) | resolved |
| JJina AI | Partial outage: jina-clip-v2 | Minor | | (1.5 h) | resolved |
| Zapier | Sales Contact forms are not loading | Minor | | (25 h) | resolved |
| Baseten | Elevated errors for moonshotai/Kimi-K3 for US-pinned traffic on Model APIs. **Dedicated Inference is not affected** | Minor | | (12 min) | resolved |
| SSalesforce | Performance Degradation: Customer360 Audiences | Minor | | (3.0 h) | resolved |
| FFullStory | Delays for Warehouse Customers in NA1 Data Center | Minor | | (2.5 h) | resolved |
| JJina AI | Partial outage: jina-reranker-v2-base-multilingual | Minor | | (10 min) | resolved |
| DDescript | Help Center temporarily down | Minor | | (44 min) | resolved |
| Cursor | Grok Bot connector delays | Minor | | (1.5 h) | resolved |
| JJina AI | Degraded performance: jina-clip-v2 | Minor | | (5 min) | resolved |
| JJina AI | Partial outage: jina-reranker-v2-base-multilingual | Minor | | (5 min) | resolved |
| JJina AI | Degraded performance: jina-reranker-v2-base-multilingual | Minor | | (5 min) | resolved |
| Baseten | Elevated errors for moonshotai/Kimi-K3 for US-pinned traffic on Model APIs. **Dedicated Inference is not affected** | Minor | | (1.3 h) | resolved |
| JJina AI | Partial outage: jina-reranker-v2-base-multilingual | Minor | | (5 min) | resolved |
| JJina AI | Degraded performance: jina-reranker-v2-base-multilingual | Minor | | (5 min) | resolved |
| CChatGPT | Elevated errors deploying Sites | Minor | | (20 min) | resolved |
| OOpenAI | Elevated errors deploying Sites | Minor | | (20 min) | resolved |
| JJina AI | Partial outage: jina-reranker-v2-base-multilingual | Minor | | (10 min) | resolved |
| SSalesforce | Heroku Retroactive Feature Degradation: Dashboard | Minor | | (2.0 h) | resolved |
| AAssemblyAI | Elevated processing times for Universal-3 Pro and Universal-3.5 Pro async transcription | Minor | | (38 min) | resolved |
| JJina AI | Degraded performance: jina-reranker-v2-base-multilingual | Minor | | (10 min) | resolved |
| Cursor | GitHub-connected Cloud Agent workflows degraded | Minor | | (6.9 h) | resolved |
| JJina AI | Degraded performance: jina-reranker-v2-base-multilingual | Minor | | (5 min) | resolved |
| JJina AI | Partial outage: jina-reranker-v2-base-multilingual | Minor | | (10 min) | resolved |
| FFireworks AI | Service Degradation for Kimi K3 | Minor | | (7 min) | resolved |
| TTwilio | MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States | Minor | | (6.3 h) | resolved |
| JJina AI | Partial outage: jina-reranker-v2-base-multilingual | Minor | | (5 min) | resolved |
| JJina AI | Degraded performance: jina-reranker-v2-base-multilingual | Minor | | (5 min) | resolved |
| JJina AI | Partial outage: jina-reranker-v2-base-multilingual | Minor | | (10 min) | resolved |
| JJina AI | Degraded performance: jina-reranker-v2-base-multilingual | Minor | | (5 min) | resolved |
| JJina AI | Partial outage: jina-reranker-v2-base-multilingual | Minor | | (10 min) | resolved |
| JJina AI | Degraded performance: jina-reranker-v2-base-multilingual | Minor | | (10 min) | resolved |
| JJina AI | Partial outage: jina-reranker-v2-base-multilingual | Minor | | (45 min) | resolved |
| Heroku | Heroku Retroactive Feature Degradation | Minor | | (0 min) | resolved |
| Sentry | Alert backlogs in US | Minor | | (39 min) | resolved |
| PostHog | Workflows: email sending failing in certain workflows | Minor | | (0 min) | resolved |
| SSalesforce | Feature Service Disruption: Customer360 Audiences, Core Service | Minor | | (8.4 h) | resolved |
| GGoogle Workspace | **Summary**
Some customers may experience slowness while using Google Drive.
**Description**
We are experiencing an issue with Google Drive beginning Tuesday, 2026-08-18 16:58 PDT.
Our engineering team is currently working on a potential fix while continuing to investigate the full root cause.
We will provide an update by Tuesday, 2026-08-18 22:00 PDT with current details.
We apologize to all who are affected by the disruption.
**Symptoms**
Affected customers may experience slowness while using Google Drive.
**Workaround**
None at this time. | Minor | | (13 h) | resolved |
| FFireworks AI | Service Degradation for GLM 5.2 Fast | No impact listed | | (24 min) | resolved |
| BBolt.new | [Dependency Check] Name.com | No impact listed | | (1.9 h) | resolved |
| FFireworks AI | Service Degradation for GLM 5.2 Fast | No impact listed | | (4 min) | resolved |
| FFireworks AI | Service Degradation for GLM 5.2 Fast | No impact listed | | (1.1 h) | resolved |
| BBolt.new | [Dependency Check] Cloudflare | No impact listed | | (2.0 h) | resolved |
| LLambda | Network Maintenance in us-east-3 | No impact listed | | (8 d) | resolved |
| GGoogle Workspace | **Summary:**
Investigating access issues with Classroom’s new web homepage.
**Description:**
We are investigating reports of access issues with Classroom’s new web homepage beginning on Thursday, 2026-08-13.
Our engineering team is currently working on a potential fix while continuing to investigate the full root cause.
We will provide an update by Tuesday, 2026-08-18 13:00 PDT with current details.
We apologize to all who are affected by the disruption.
**Symptoms:**
Admins and some Teachers may experience permission errors when accessing Classroom’s new web homepage.
**Workaround:**
Users should still be able to navigate to other views from the left hand pane of the interface. | No impact listed | | (3.5 h) | resolved |
| Zoom | Service Degradation Affecting File Uploads In Zoom Chat | No impact listed | | (1 min) | resolved |
| LLattice | Issues sending email and Slack notifications | No impact listed | | (2 min) | resolved |
| FFireworks AI | Service Degradation for GLM 5.2 Fast | No impact listed | | (19 min) | resolved |
| CChroma | Degraded indexing for select customers and collections | unknown | | (2.6 h) | resolved |