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Mintlify: Authenticated docs sites are erroring

MajorStatus: resolvedStarted Resolved (4 min)4 updatesstatus.mintlify.com (opens in new tab)

Affected components: DisplayDisplay

Timeline of updates

  1. investigating

    We are investigating an issue impacting documentation sites failing to load.

  2. resolved

    The fix is in and auth pages are visible again

  3. monitoring

    We identified and resolved a configuration issue affecting authenticated documentation sites. Service has been restored, and we are monitoring recovery.

  4. resolved

    Resolved: Authenticated documentation sites experienced elevated 500 errors from 2:08–2:21 PM PT due to an internal authentication configuration mismatch. Service has been fully restored, and we are monitoring recovery. No customer action is required.

Changes Rewindex caught on this incident

Impact, status and times are the vendor’s own, as last archived. View on status.mintlify.com (opens in new tab).

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