Companies / Zapier / incidents
Zapier: Sales Contact forms are not loading
Affected components: Website
Timeline of updates
- investigating
We're currently investigating an issue where our Contact Sales "Contact Sales": https://zapier.com/l/contact-sales form on the homepage does not load. Our team is actively working on identifying and resolving the issue. In the meantime, if you would like to contact our Sales team, please submit a ticket through our Support team here: zapier.com/get-help "zapier.com/get-help": http://zapier.com/get-help, and we'll be happy to assist and/or route you to the appropriate team.
- identified
Our Engineering team has observed increased traffic to our Contact Sales form, causing it to reach our vendor's rate limit and fail to load. We're continuing our work to resolve the issue, but if you need to contact our Sales team and are unable to load the form, please feel free to create a ticket with Support (https://zapier.com/l/contact-sales), and we'll route the ticket accordingly.
- monitoring
We’ve deployed a fix for the issue that caused some Contact Sales forms "Contact Sales forms": https://zapier.com/l/contact-sales to fail to load. We’re monitoring the form closely to confirm the improvement holds. If you need to contact our Sales team and are unable to load the form, please feel free to create a ticket with Support (https://zapier.com/app/get-help), and we'll route the ticket accordingly.
- resolved
After monitoring traffic, we're seeing forms respond as expected. We now consider the issue resolved. Thank you for your patience as we worked to resolve the issue.
Impact, status and times are the vendor’s own, as last archived. View on status.zapier.com (opens in new tab). Zapier profile · Recent Zapier incidents · Markdown · JSON