rewindex

Outages by daySeptember 23, 2021

Outages on September 23, 2021

UTC day 2021-09-23 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

33incidents started
12labelled major or critical
25vendors with a new incident
13still open from earlier days

By vendor label: Critical 1 · Major 11 · Minor 13 · No impact listed 8 · 25 maintenance

Incidents started this day 33

VendorIncidentImpactStartedResolvedStatus
RevenueCatHigh error rate in APICritical (1.8 h)resolved
WasabiWe are currently investigating System errors on EU-CENTRAL-1.Major (58 min)resolved
MessageBird (Bird)messagebird.com website currently unavailableMajor (21 min)resolved
CanvaError 500/503 experienced when searching for TemplatesMajor (41 min)resolved
Bunny.netIncreased Optimizer ErrorsMajor (13 min)resolved
SinchCustomer Support - Ticketing SystemMajor (26 h)resolved
CanvaUsers from within Indonesia are having difficulty in accessing Canva.comMajor (9.2 h)resolved
PandaDocIssue with HubSpot integrationMajor (1.2 h)resolved
MongoDB AtlasMongoDB Atlas and Cloud Manager: Alerts delayedMajor (1.4 h)resolved
DopplerWorkplace admins, viewers and collaborators unable to login via CLIMajor (2.1 h)resolved
HoneycombDegraded query capabilityMajor (39 min)resolved
OpsgenieDegraded Opsgenie Mobile LoginMajor (0 min)resolved
TwilioSMS Delivery Delays to Tim, Vivo and Oi Networks in Brazil via a Subset of Twilio ShortcodesMinor (3.0 h)resolved
Bunny.net[Paris Origin Shield] Increased Error RateMinor (0 min)resolved
Help ScoutEmail DelaysMinor (7 min)resolved
TwilioA2P Campaign and Brand Registration DelaysMinor (10 h)resolved
MixpanelIssues causing Message delaysMinor (12 d)resolved
RetoolElevated LatencyMinor (1.5 h)resolved
PusherDashboard degraded perfomanceMinor (33 min)resolved
Bunny.netVideo Encoding timeMinor (1.4 h)resolved
Monday.comInvestigating issues with our automationsMinor (54 min)resolved
TwilioA2P Brand Registration ErrorMinor (1.4 h)resolved
IterableIncrease in 5XX API errorsMinor (5.5 h)resolved
TwilioA2P Campaign and Brand Registration IssuesMinor (15 h)resolved
TwilioSMS Delivery Report Delays to US Cellular Network via a Subset of Short CodesMinor (2.0 h)resolved
FigmaFile and Prototyping Embed IssuesNo impact listed (32 min)resolved
Scaleway[DEDIBOX] Dedibox installation issueNo impact listed (0 min)resolved
HotjarUnexpected behavior related to Survey TemplatesNo impact listed (22 h)resolved
SanityIntermittent issues with new image generationNo impact listed (0 min)resolved
Elastic CloudCloud Console LatencyNo impact listed (0 min)resolved
SubstackSubstack was down for 5 minutes from 15:15 PTNo impact listed (0 min)resolved
TwilioOn Call Engineers are InvestigatingNo impact listed (8 min)resolved
WebflowSome Dynamic Sites UnavailableNo impact listed (1.2 h)resolved

Still open from earlier days 13

VendorIncidentImpactStartedResolvedStatus
ExpoEAS iOS app submissions downMajor (3 d)resolved
Scaleway[Webhosting] Outbound emailing issuesMinor (11 d)resolved
SinchDelivery issues - Vodafone EgyptMinor (2 d)resolved
SinchFlashcall Degradation - IndonesiaMinor (13 d)resolved
GorgiasOutlook tickets might be created with some delayMinor (20 d)resolved
GitHub CopilotIncident with Codespaces and GitHub PagesMinor (4.6 h)resolved
GitHubIncident with Codespaces and GitHub PagesMinor (4.6 h)resolved
TwilioSMS Delivery Delays to Tigo network in GuatemalaMinor (8.3 h)resolved
TwilioMMS Delivery Delays on US Verizon NetworkMinor (7.8 h)resolved
TwilioDegraded Phone Number ConfigurationsMinor (46 min)resolved
Elastic CloudIssues creating Azure Private Link connections for ESS Azure regionsNo impact listed (19 d)resolved
SinchDI MMS 365 – MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-33279No impact listed (4.0 h)resolved
RevenueCatIssue with integration event dispatchingNo impact listed (2.5 h)resolved

Maintenance 25

VendorIncidentImpactStartedResolvedStatus
Sinch[Scheduled] External Maintenance NoticeMaintenance (4.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - Toll Free MMS/SMSMaintenance (6.0 h)resolved
Sinch[Scheduled] External Maintenance - Toll-Free Number ProviderMaintenance (4.0 h)resolved
Twilio[Scheduled] US SMS Carrier Maintenance - Verizon USMaintenance (6.0 h)resolved
Twilio[Scheduled] US Toll-Free SMS & MMS Carrier Partner MaintenanceMaintenance (4.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbersMaintenance (6.0 h)resolved
Sinch[Scheduled] External Maintenance - Verizon - USMaintenance (5.6 h)resolved
Twilio[Scheduled] Guatemala SMS Carrier Maintenance - Tigo (Comcel)Maintenance (3.0 h)resolved
Twilio[Scheduled] Russia SMS Carrier Maintenance - MTSMaintenance (1.5 h)resolved
Twilio[Scheduled] US SMS Carrier Maintenance - AT&T USMaintenance (6.5 h)resolved
Scaleway[Scheduled] [Elements] DBaaS maintenanceMaintenance (3.0 h)resolved
Sinch[Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Network Maintenance towards AT&T in United States | Ref Number#CHG000006890639Maintenance (7.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - SMS/MMSMaintenance (4.0 h)resolved
npm[Scheduled] Maintenance windowMaintenance (28 min)resolved
Sinch[Scheduled] External Maintenance - US Long Number ProviderMaintenance (4.0 h)resolved
Sinch[Scheduled] DI E-Mail 365 | Enterprise Messaging | 3rd Party MaintenanceMaintenance (4.0 h)resolved
Sinch[Scheduled] DI MMS 365 (MM7) / DI MMS 365 (MMX) | Operator Services & Enterprise Messaging | Application Maintenance | PCR Number # PSD-9275Maintenance (2.0 h)resolved
Scaleway[Scheduled] [DC3] Scheduled maintenance Room 4-3 - Rack F9Maintenance (9 min)resolved
Sinch[Scheduled] Sinch Emergency Maintenance - Vivo and TIM BrazilMaintenance (2.0 h)resolved
MessageBird (Bird)[Scheduled] SMPP VPN Platform maintenanceMaintenance (41 min)resolved
LaunchDarkly[Scheduled] Planned maintenance of user indexing and searchMaintenance (2.0 h)resolved
Linode (Akamai)[Scheduled] Emergency Backups Maintenance - EU-West (London)Maintenance (4.0 h)resolved
Twilio[Scheduled] Russia SMS Carrier Maintenance - MegafonMaintenance (4.0 h)resolved
Twilio[Scheduled] Ukraine SMS Carrier Maintenance - Lifecell/AstelitMaintenance (4.0 h)resolved
Linode (Akamai)[Scheduled] Scheduled Maintenance for Cloud Manager, API, and CLIMaintenance (1.7 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: RevenueCat, Wasabi, MessageBird (Bird), Canva, Bunny.net, Sinch, PandaDoc, MongoDB Atlas, Doppler, Honeycomb, Opsgenie, Twilio.

Cite this

33 vendor-reported incidents started on 2021-09-23 (UTC) across 25 vendors, 12 labelled major or critical by the vendor.

Title
Outages on September 23, 2021
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2021-09-23

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