CompaniesCanvaMonthly reportsSeptember 2021
Canva in September 2021: incidents, uptime and changes
6incidents posted
4labelled major or critical
95.10%free of major/critical
94.40%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 35 h 16 min, incident time 40 h 19 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 4 · Minor 2
Major and critical incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Publishing and scheduling videos to Instagram is failing for some users (Web Only) | Major | 22 h | resolved | 09-10 | |
| Private Design Search may result to an error. This will effect folder and upload search. | Major | 3.0 h | resolved | 09-15 | |
| Error 500/503 experienced when searching for Templates | Major | 41 min | resolved | 09-23 | |
| Users from within Indonesia are having difficulty in accessing Canva.com | Major | 9.2 h | resolved | 09-23 |
Other incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Some users are experiencing difficulty using the search function in the editor and on the homepage. | Minor | 3.4 h | resolved | 09-27 | |
| Users may be experiencing issues viewing designs on the homepage | Minor | 1.7 h | resolved | 09-27 |
Cite this
Canva posted 6 status incidents in September 2021 (4 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Canva in September 2021
- Vendor
- Canva
- Date
- URL
- https://rewindex.com/company/canva/2021/09