# Canva in September 2021: incidents, uptime and changes

> Canva in September 2021: 6 incidents on its status page (4 major or critical), 95.10% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Canva’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/canva/2021/09
Last updated: 2021-10-01T00:00:00Z

- Incidents posted: 6 (major/critical: 4) · Maintenance: 0
- By vendor impact label: major 4, minor 2
- Uptime (vendor-reported): 95.10% free of major/critical incidents, 94.40% free of any incident; outage time 35 h 16 min, incident time 40 h 19 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2021](https://rewindex.com/company/canva/2021/08.md) · Next: [October 2021](https://rewindex.com/company/canva/2021/10.md) · [All months](https://rewindex.com/company/canva/reports.md) · [Canva](https://rewindex.com/company/canva.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Publishing and scheduling videos to Instagram is failing for some users (Web Only)](https://rewindex.com/company/canva/incidents/2q2cmzvygbqg.md) | major | 2021-09-10 06:55 UTC | 2021-09-11 05:21 UTC | 22 h | resolved |
| [Private Design Search may result to an error. This will effect folder and upload search.](https://rewindex.com/company/canva/incidents/vmnqclfy27b7.md) | major | 2021-09-15 09:52 UTC | 2021-09-15 12:49 UTC | 3.0 h | resolved |
| [Error 500/503 experienced when searching for Templates](https://rewindex.com/company/canva/incidents/np4ljw2lccjk.md) | major | 2021-09-23 07:52 UTC | 2021-09-23 08:33 UTC | 41 min | resolved |
| [Users from within Indonesia are having difficulty in accessing Canva.com](https://rewindex.com/company/canva/incidents/ms1mtp5jjzbf.md) | major | 2021-09-23 15:18 UTC | 2021-09-24 00:30 UTC | 9.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Publishing and scheduling videos to Instagram is failing for some users (Web Only)](https://rewindex.com/company/canva/incidents/2q2cmzvygbqg.md) | major | 2021-09-10 06:55 UTC | 2021-09-11 05:21 UTC | 22 h | resolved |
| [Private Design Search may result to an error. This will effect folder and upload search.](https://rewindex.com/company/canva/incidents/vmnqclfy27b7.md) | major | 2021-09-15 09:52 UTC | 2021-09-15 12:49 UTC | 3.0 h | resolved |
| [Error 500/503 experienced when searching for Templates](https://rewindex.com/company/canva/incidents/np4ljw2lccjk.md) | major | 2021-09-23 07:52 UTC | 2021-09-23 08:33 UTC | 41 min | resolved |
| [Users from within Indonesia are having difficulty in accessing Canva.com](https://rewindex.com/company/canva/incidents/ms1mtp5jjzbf.md) | major | 2021-09-23 15:18 UTC | 2021-09-24 00:30 UTC | 9.2 h | resolved |
| [Some users are experiencing difficulty using the search function in the editor and on the homepage.](https://rewindex.com/company/canva/incidents/1f5s6sl2910z.md) | minor | 2021-09-27 04:00 UTC | 2021-09-27 07:22 UTC | 3.4 h | resolved |
| [Users may be experiencing issues viewing designs on the homepage](https://rewindex.com/company/canva/incidents/wp775j4zmrfg.md) | minor | 2021-09-27 07:32 UTC | 2021-09-27 09:13 UTC | 1.7 h | resolved |

## Cite this

Canva posted 6 status incidents in September 2021 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/canva/2021/09
- Citation: Canva, “Canva in September 2021” (2021-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/canva/2021/09 (CC BY 4.0).
- Markdown link: `[Canva: Canva in September 2021 (2021-09-01)](https://rewindex.com/company/canva/2021/09)`


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Canonical: https://rewindex.com/company/canva/2021/09 · Markdown: https://rewindex.com/company/canva/2021/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:33:19.234Z