CompaniesPandaDocMonthly reportsSeptember 2021
PandaDoc in September 2021: incidents, uptime and changes
Vendor-reported outage time 7 h 21 min, incident time 7 h 21 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 4 · No impact listed 1
Major and critical incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| PandaDoc is unreachable: unable to log in to PandaDoc | Critical | 54 min | resolved | 09-28 | |
| PDF Download Issue | Major | 40 min | resolved | 09-10 | |
| Issue with HubSpot integration | Major | 1.2 h | resolved | 09-23 | |
| Hubspot integration issues | Major | 3.4 h | resolved | 09-24 | |
| Issue with Document Creation via CRM integrations | Major | 1.2 h | resolved | 09-30 |
Other incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Document generation, download and authentication issues. | No impact listed | 9 min | resolved | 09-12 |
Maintenance 2
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Cite this
PandaDoc posted 6 status incidents in September 2021 (5 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- PandaDoc in September 2021
- Vendor
- PandaDoc
- Date
- URL
- https://rewindex.com/company/pandadoc/2021/09