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CompaniesPandaDocMonthly reportsAugust 2021

PandaDoc in August 2021: incidents, uptime and changes

5incidents posted
5labelled major or critical
98.72%free of major/critical
98.72%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 9 h 28 min, incident time 9 h 28 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 4

Major and critical incidents 5

IncidentImpactStartedDurationStatusDay
Issue with documents sendingCritical57 minresolved08-30
Issue with PDF generationMajor9 minresolved08-03
Completed document PDFs not dowloandingMajor43 minresolved08-16
Completed PDF Download IssueMajor1.8 hresolved08-26
Documents cannot be opened/downloaded. Site can not be reachedMajor5.8 hresolved08-31

Maintenance 1

Show scheduled maintenance

Cite this

PandaDoc posted 5 status incidents in August 2021 (5 major or critical); 0 price changes and 0 notable page changes observed.

Title
PandaDoc in August 2021
Vendor
PandaDoc
Date
URL
https://rewindex.com/company/pandadoc/2021/08

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