Outages by daySeptember 24, 2021

Outages on September 24, 2021

UTC day 2021-09-24 (Sep 24, 2021, 00:00 to Sep 24, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

26incidents started

5labelled major or critical

17vendors with a new incident

9still open from earlier days

By vendor label: Critical 1 · Major 4 · Minor 13 · No impact listed 8 · 8 maintenance

Incidents started this day 26

Vendor	Incident	Impact	Started	Resolved	Status
Red Hat (incl. Quay.io)	Major Outage	Critical	15:49	Sep 28, 2021, 15:04 (4 d)	resolved
New Relic	New Relic Alert Irregularities for US Region	Major	00:44	05:45 (5.0 h)	resolved
Elastic Cloud	Newly created deployment is not showing in the cloud console	Major	06:00	08:45 (2.8 h)	resolved
PandaDoc	Hubspot integration issues	Major	16:51	20:14 (3.4 h)	resolved
RevenueCat	Elevating API error rates	Major	17:35	18:52 (1.3 h)	resolved
Twilio	Console Login via 2FA Results in a 404 Error	Minor	01:10	04:06 (2.9 h)	resolved
Twilio	Delays in WhatApp Webhooks Updating	Minor	08:43	12:54 (4.2 h)	resolved
Scaleway	[Excellence] Hotline support unavailable	Minor	08:50	Sep 27, 2021, 08:42 (3 d)	resolved
Sinch	DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of traffic towards Airtel Nigeria in Nigeria	Minor	11:36	12:42 (1.1 h)	resolved
BigCommerce	Webhooks Delay	Minor	12:13	15:54 (3.7 h)	resolved
Twilio	SMS Delivery Delays to Multiple Brazilian Networks	Minor	13:41	15:41 (2.0 h)	resolved
Monday.com	Investigating issues with our automations	Minor	14:36	15:16 (40 min)	resolved
Confluent	Experiencing delay in new connector provisioning and status updates	Minor	15:06	19:27 (4.3 h)	resolved
Twilio	Elevated Error Rates and Latency in Studio Call & Message Handling	Minor	15:33	Sep 27, 2021, 17:29 (3 d)	resolved
Twilio	Updating Geo Permissions for Voice Error	Minor	17:19	20:05 (2.8 h)	resolved
Wiz	Intermittent login issues - Auth0 is down	Minor	18:05	20:30 (2.4 h)	resolved
Confluent	Degradation, Slowness and Failures of Logins to Confluent Cloud	Minor	18:54	Sep 25, 2021, 02:11 (7.3 h)	resolved
Twilio	Inconsistent Results In Messaging Insights Dashboard	Minor	23:32	Sep 25, 2021, 00:54 (1.4 h)	resolved
Red Hat (incl. Quay.io)	sso.redhat.com incident	No impact listed	02:25	03:38 (1.2 h)	resolved
Snyk	Delays in updating reporting data	No impact listed	10:12	Sep 25, 2021, 16:06 (30 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-33334	No impact listed	17:11	22:22 (5.2 h)	resolved
Segment	Elevated SSO login failures	No impact listed	18:17	20:59 (2.7 h)	resolved
Logz.io	Detected login slowness	No impact listed	18:25	20:24 (2.0 h)	resolved
CircleCI	Invalid Test Results Between 17:00 UTC to 19:50 UTC	No impact listed	20:28	20:28 (0 min)	resolved
Twilio	On Call Engineers are Investigating	No impact listed	21:14	21:30 (16 min)	resolved
Dialpad	Issues with Outbound/Inbound calls for Australia	No impact listed	22:00	22:00 (0 min)	resolved

Still open from earlier days 9

Vendor	Incident	Impact	Started	Resolved	Status
Expo	EAS iOS app submissions down	Major	Sep 21, 2021, 21:30	10:04 (3 d)	resolved
Sinch	Customer Support - Ticketing System	Major	Sep 23, 2021, 11:37	13:13 (26 h)	resolved
Canva	Users from within Indonesia are having difficulty in accessing Canva.com	Major	Sep 23, 2021, 15:18	00:30 (9.2 h)	resolved
Sinch	Flashcall Degradation - Indonesia	Minor	Sep 22, 2021, 12:26	Oct 5, 2021, 16:53 (13 d)	resolved
Gorgias	Outlook tickets might be created with some delay	Minor	Sep 22, 2021, 14:29	Oct 12, 2021, 10:54 (20 d)	resolved
Mixpanel	Issues causing Message delays	Minor	Sep 23, 2021, 09:14	Oct 4, 2021, 23:32 (12 d)	resolved
Twilio	A2P Campaign and Brand Registration Issues	Minor	Sep 23, 2021, 19:00	09:42 (15 h)	resolved
Hotjar	Unexpected behavior related to Survey Templates	No impact listed	Sep 23, 2021, 14:05	11:48 (22 h)	resolved
Webflow	Some Dynamic Sites Unavailable	No impact listed	Sep 23, 2021, 23:38	00:51 (1.2 h)	resolved

Maintenance 8

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	[Scheduled] Messaging Maintenance (V2 SMS)	Maintenance	04:02	05:01 (59 min)	resolved
Sinch	[Scheduled] External Maintenance - US Long Number Provider	Maintenance	04:02	05:01 (59 min)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - 434 - Columbia, SC	Maintenance	04:05	09:00 (4.9 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS/MMS	Maintenance	06:00	10:00 (4.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMSX) \| Operator Services \| Application, Network or System Maintenance \| PCR Number # PSD-9246	Maintenance	06:00	10:00 (4.0 h)	resolved
Sinch	[Scheduled] DI MMS 365 - MM7 \| Enterprise Messaging \| Application, Network and System Maintenance \| PCR Number # PSD-9246	Maintenance	06:00	08:19 (2.3 h)	resolved
Twilio	[Scheduled] Brazil SMS Carrier Partner Maintenance	Maintenance	10:00	12:00 (2.0 h)	resolved
Sinch	[Scheduled] DI E-Mail 365 \| Enterprise Messaging \| 3rd party Network Maintenance \| Ref Number# 1789222	Maintenance	20:02	Sep 25, 2021, 08:00 (12 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Red Hat (incl. Quay.io), New Relic, Elastic Cloud, PandaDoc, RevenueCat, Twilio, Scaleway, Sinch, BigCommerce, Monday.com, Confluent, Wiz.

Cite this

26 vendor-reported incidents started on 2021-09-24 (UTC) across 17 vendors, 5 labelled major or critical by the vendor.

Title: Outages on September 24, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-09-24 00:00 UTC
URL: https://rewindex.com/outages/2021-09-24

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