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CompaniesScalewayMonthly reportsSeptember 2021

Scaleway in September 2021: incidents, uptime and changes

36incidents posted
8labelled major or critical
55.94%free of major/critical
6.84%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 13.2 days, incident time 27.9 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 8 · Minor 23 · No impact listed 5

Major and critical incidents 8

IncidentImpactStartedDurationStatusDay
[Webhosting] cPanel Platform 1001 instabilityMajor13 dresolved09-01
[DC3] Power transformer issueMajor8.6 hresolved09-02
[Webhosting] Platform #43 is unavailableMajor17 hresolved09-08
[Webhosting] Email server issuesMajor4.5 hresolved09-09
[Webhosting] Platform #41 unavailableMajor5 dresolved09-09
[Webhosting] PHP issue on PF43, PF44 & PF37Major3 dresolved09-11
[DC5] Public switch issue on room 1 1 rack A33Major5.1 hresolved09-26
[Dedibackup] DC2-7 & DC2-12 dedibackup unreachable.Major1.3 hresolved09-29

Other incidents 28

IncidentImpactStartedDurationStatusDay
[WEBHOSTING] Platform #44 is unavailableMinor29 hresolved09-01
[Network] Trafic blackholed toward NL-IXMinor6.9 hresolved09-01
[Webhosting] Email addresses connection issuesMinor19 hresolved09-01
[Webhosting] Email addresses connection issuesMinor4 dresolved09-03
[SAN] san-hdd-18 connectivity issueMinor44 minresolved09-03
[Network] Trafic blackholed toward NL-IXMinor4.9 hresolved09-03
[Kubernetes] Provisioning issuesMinor32 hresolved09-05
SEPA issuesNo impact listed20 minresolved09-06
[DC2] Switch room 202-A rack C11 block E is downMinor2.1 hresolved09-06
Scaleway documentation page not respondingMinor10 hresolved09-07
[DC2] Switch issue in DC2 Room 101 101 Rack N16Minor2.0 hresolved09-09
[Elements] FR-PAR - S3 connection timeoutNo impact listed0 minresolved09-09
[Webhosting] PHP issue on PF25Minor47 minresolved09-13
[OBJ] Object Storage network issue in fr-parMinor2.3 hresolved09-14
[KAPSULE] API Servers unavailability issueMinor24 hresolved09-14
[Webhosting] Outbound emailing issuesMinor11 dresolved09-16
[DC3] Public Link Flap Room 46, Rack F3No impact listed0 minresolved09-17
[Network] RPN fiber issues in AMSMinor6.9 hresolved09-22
[DEDIBOX] Dedibox installation issueNo impact listed0 minresolved09-23
[Excellence] Hotline support unavailableMinor3 dresolved09-24
[S3] Metadata synchronisation issueNo impact listed0 minresolved09-25
[Webhosting] Platform #44 is unstableMinor46 hresolved09-25
[Webhosting] Blacklisted SMTP IP addressMinor9 dresolved09-25
[Webhosting] FTP instabilitiesMinor41 hresolved09-25
[Webhosting] Platform #43 is unavailableMinor22 hresolved09-26
[DC3] RPN switch issue in DC3 Room 31 Rack E14 & DC3 Room 43 Rack F8Minor3.0 hresolved09-27
[KAPSULE] Kubernetes Cluster slownessMinor4 dresolved09-28
[AMS] IPFO modification issueMinor14 hresolved09-29

Maintenance 13

Show scheduled maintenance

Cite this

Scaleway posted 36 status incidents in September 2021 (8 major or critical); 0 price changes and 0 notable page changes observed.

Title
Scaleway in September 2021
Vendor
Scaleway
Date
URL
https://rewindex.com/company/scaleway/2021/09

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