Outages by day/September 13, 2021
Outages on September 13, 2021
UTC day 2021-09-13 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.
35incidents started
7labelled major or critical
22vendors with a new incident
8still open from earlier days
By vendor label: Critical 2 · Major 5 · Minor 25 · No impact listed 3 · 10 maintenance
Incidents started this day 35
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| Xero | Users are unable to access Xero | Critical | | (2.9 h) | resolved |
| Squarespace | 7.1 users are unable to save changes | Critical | | (35 min) | resolved |
| JFrog | Partial outage of the services in AWS USW2 region | Major | | (4.4 h) | resolved |
| SSmartsheet | Reports Intermittently Loading | Major | | (2.7 h) | resolved |
| Mixpanel | Elevated API Errors | Major | | (7.8 h) | resolved |
| Buildkite | Elevated error rates on some REST API endpoints | Major | | (43 min) | resolved |
| Statuspage | Timeouts logging into manage portal | Major | | (1.9 h) | resolved |
| LLinode (Akamai) | Connectivity Issue - London and Frankfurt Data Centers | Minor | | (2.5 h) | resolved |
| Scaleway | [Webhosting] PHP issue on PF25 | Minor | | (47 min) | resolved |
| TTwilio | Inbound SMS Failures to a Subset of Twilio Belgium Phone Numbers | Minor | | (5.2 h) | resolved |
| SSinch | Delivery Issue Norway - Telenor | Minor | | (1.9 h) | resolved |
| TTwilio | Inbound SMS Failures to a Subset of Twilio Norway Phone Numbers | Minor | | (2.7 h) | resolved |
| TTwilio | SMS Delivery Failures and Delivery Report Delays to Telenor Network Norway | Minor | | (2.8 h) | resolved |
| TTwilio | Inbound SMS Failures to US Long Code numbers | Minor | | (2.8 h) | resolved |
| HHoneycomb | Query and trigger degradation | Minor | | (0 min) | resolved |
| Wix | RESOLVED: We're investigating a potential issue accessing some Premium services | Minor | | (18 min) | resolved |
| Elastic Cloud | Invoice downloads not working | Minor | | (6.3 h) | resolved |
| v0 | Elevated Image Optimization Error Rate | Minor | | (1.9 h) | resolved |
| Vercel | Elevated Image Optimization Error Rate | Minor | | (1.9 h) | resolved |
| Iimgix | Elevated rendering times | Minor | | (1.3 h) | resolved |
| SSinch | Delivery Issue Dominican Republic - Altice | Minor | | (7.8 h) | resolved |
| Grafana Cloud | Degraded Loki performance | Minor | | (0 min) | resolved |
| SSinch | DI MMS 365 – MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-33027 | Minor | | (5.4 h) | resolved |
| LLinode (Akamai) | Connectivity Issue - Atlanta | Minor | | (2.6 h) | resolved |
| TTwilio | SMS Delivery Delays to U.S. Carriers via a Subset of Twilio Long Codes | Minor | | (4.8 h) | resolved |
| TTwilio | SMS Delivery Failures to U.S. Carriers via a Subset of Twilio Toll-Free Numbers | Minor | | (3.3 h) | resolved |
| LLaunchDarkly | Delayed delivery of email notifications | Minor | | (2.5 h) | resolved |
| TTwilio | SMS Delivery Delays to Israel Pelephone Network | Minor | | (4.4 h) | resolved |
| TTwilio | SMS, MMS and WhatsApp Pricing Info Updates Delayed | Minor | | (44 h) | resolved |
| TTwilio | SMS Delivery Delays to Dominican Republic Orange Network | Minor | | (6.2 h) | resolved |
| SSinch | Traffic Degradation - Flashcall verification service - Indonesia | Minor | | (36 h) | resolved |
| TTwilio | SMS Delivery Delays to MTN Afghanistan | Minor | | (15 h) | resolved |
| QuickBooks Online | Some customers are unable to connect to ANZ Bank (standard feed connection) | No impact listed | | (36 h) | resolved |
| Hotjar | Sidebar navigation is not visible for some users of Insights. | No impact listed | | (45 min) | resolved |
| BBandwidth | Possible Post Dial Delay Issue for Outbound calls to Verizon | No impact listed | | (0 min) | resolved |
Still open from earlier days 8
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| Scaleway | [Webhosting] Platform #41 unavailable | Major | | (5 d) | resolved |
| Scaleway | [Webhosting] PHP issue on PF43, PF44 & PF37 | Major | | (3 d) | resolved |
| Jira | Degraded performance on Chrome 92 Windows with Crowdstrike agent | Minor | | (13 d) | resolved |
| SSinch | Delivery Issue Brazil - Claro | Minor | | (7 d) | resolved |
| RevenueCat | Performance Issues | Minor | | (30 h) | resolved |
| TTwilio | Inbound Call Failures on a Subset of Twilio Phone Numbers in Belgium | Minor | | (8.8 h) | resolved |
| Bitrise | Excessive queue on xcode 13.0 2.8 core | Minor | | (36 h) | resolved |
| SSinch | DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR towards one of our partners in American Samoa | No impact listed | | (12 h) | resolved |
Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Xero, Squarespace, JFrog, Smartsheet, Mixpanel, Buildkite, Statuspage, Linode (Akamai), Scaleway, Twilio, Sinch, Honeycomb.
Cite this
35 vendor-reported incidents started on 2021-09-13 (UTC) across 22 vendors, 7 labelled major or critical by the vendor.
- Title
- Outages on September 13, 2021
- Vendor
- Rewindex daily outage roundup
- Date
- URL
- https://rewindex.com/outages/2021-09-13