# Outages on September 13, 2021 (UTC)

> 35 incidents started on September 13, 2021 (UTC) on the status pages Rewindex archives, 7 labelled major or critical by the vendor (Xero, Squarespace, JFrog); 8 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-09-13
Last updated: 2021-09-15T14:51:00Z

- Incidents started: 35 (major/critical: 7, other: 28) across 22 vendors
- Still open from earlier days: 8 · Maintenance windows: 10 · Detected outage events: 0
- By vendor impact label: critical 2, major 5, minor 25, none 3
- Previous day with incidents: [2021-09-12](https://rewindex.com/outages/2021-09-12.md) · Next: [2021-09-14](https://rewindex.com/outages/2021-09-14.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Xero](https://rewindex.com/company/xero.md) | [Users are unable to access Xero](https://rewindex.com/company/xero/incidents/2h1d0nyhd17f.md) | critical | 2021-09-13 13:02 UTC | 2021-09-13 15:54 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [7.1 users are unable to save changes](https://rewindex.com/company/squarespace/incidents/jz15773l1vww.md) | critical | 2021-09-13 22:34 UTC | 2021-09-13 23:09 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Partial outage of the services in AWS USW2 region](https://rewindex.com/company/jfrog/incidents/f1z69y2zpjt7.md) | major | 2021-09-13 10:56 UTC | 2021-09-13 15:20 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Reports Intermittently Loading](https://rewindex.com/company/smartsheet/incidents/rm6tkf5513wh.md) | major | 2021-09-13 16:05 UTC | 2021-09-13 18:47 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Elevated API Errors](https://rewindex.com/company/mixpanel/incidents/7c6llv9jq3b2.md) | major | 2021-09-13 16:45 UTC | 2021-09-14 00:33 UTC | resolved |
| [Buildkite](https://rewindex.com/company/buildkite.md) | [Elevated error rates on some REST API endpoints](https://rewindex.com/company/buildkite/incidents/b3djd05wbn1z.md) | major | 2021-09-13 17:11 UTC | 2021-09-13 17:54 UTC | resolved |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [Timeouts logging into manage portal](https://rewindex.com/company/statuspage/incidents/bfyhy3j6pwj0.md) | major | 2021-09-13 22:28 UTC | 2021-09-14 00:21 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Connectivity Issue - London and Frankfurt Data Centers](https://rewindex.com/company/linode-akamai/incidents/c6g83x62q2ms.md) | minor | 2021-09-13 00:12 UTC | 2021-09-13 02:42 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Webhosting\] PHP issue on PF25](https://rewindex.com/company/scaleway/incidents/nx2x3s5ct2qp.md) | minor | 2021-09-13 06:47 UTC | 2021-09-13 07:34 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound SMS Failures to a Subset of Twilio Belgium Phone Numbers](https://rewindex.com/company/twilio/incidents/s42wd51xsq0s.md) | minor | 2021-09-13 08:56 UTC | 2021-09-13 14:05 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Norway - Telenor](https://rewindex.com/company/sinch/incidents/0pq8khtm8wpl.md) | minor | 2021-09-13 09:34 UTC | 2021-09-13 11:29 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound SMS Failures to a Subset of Twilio Norway Phone Numbers](https://rewindex.com/company/twilio/incidents/42xtfhsw5rjp.md) | minor | 2021-09-13 09:37 UTC | 2021-09-13 12:20 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures and Delivery Report Delays to Telenor Network Norway](https://rewindex.com/company/twilio/incidents/jxxngqq3bywk.md) | minor | 2021-09-13 10:10 UTC | 2021-09-13 12:55 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound SMS Failures to US Long Code numbers](https://rewindex.com/company/twilio/incidents/891mwmv86kzq.md) | minor | 2021-09-13 11:11 UTC | 2021-09-13 13:57 UTC | resolved |
| [Honeycomb](https://rewindex.com/company/honeycomb.md) | [Query and trigger degradation](https://rewindex.com/company/honeycomb/incidents/c0d45m8zmvwr.md) | minor | 2021-09-13 13:30 UTC | 2021-09-13 13:30 UTC | resolved |
| [Wix](https://rewindex.com/company/wix.md) | [RESOLVED: We're investigating a potential issue accessing some Premium services](https://rewindex.com/company/wix/incidents/z6lym0qg8r0p.md) | minor | 2021-09-13 13:53 UTC | 2021-09-13 14:11 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Invoice downloads not working](https://rewindex.com/company/elastic-cloud/incidents/8l4mssfg6w5g.md) | minor | 2021-09-13 14:55 UTC | 2021-09-13 21:14 UTC | resolved |
| [v0](https://rewindex.com/company/v0.md) | [Elevated Image Optimization Error Rate](https://rewindex.com/company/v0/incidents/79k5rmqc8ff6.md) | minor | 2021-09-13 15:25 UTC | 2021-09-13 17:20 UTC | resolved |
| [Vercel](https://rewindex.com/company/vercel.md) | [Elevated Image Optimization Error Rate](https://rewindex.com/company/vercel/incidents/79k5rmqc8ff6.md) | minor | 2021-09-13 15:25 UTC | 2021-09-13 17:20 UTC | resolved |
| [imgix](https://rewindex.com/company/imgix.md) | [Elevated rendering times](https://rewindex.com/company/imgix/incidents/pg86sc5dny7v.md) | minor | 2021-09-13 15:29 UTC | 2021-09-13 16:49 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Dominican Republic - Altice](https://rewindex.com/company/sinch/incidents/8j3mzqpnhnbw.md) | minor | 2021-09-13 16:22 UTC | 2021-09-14 00:13 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Degraded Loki performance](https://rewindex.com/company/grafana-cloud/incidents/jc7sdcbj0khf.md) | minor | 2021-09-13 16:37 UTC | 2021-09-13 16:37 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-33027](https://rewindex.com/company/sinch/incidents/0npb87m6vd9d.md) | minor | 2021-09-13 16:47 UTC | 2021-09-13 22:09 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Connectivity Issue - Atlanta](https://rewindex.com/company/linode-akamai/incidents/vrjbxy7lkbz5.md) | minor | 2021-09-13 16:56 UTC | 2021-09-13 19:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to U.S. Carriers via a Subset of Twilio Long Codes](https://rewindex.com/company/twilio/incidents/6zkfw6896l4p.md) | minor | 2021-09-13 17:15 UTC | 2021-09-13 22:06 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to U.S. Carriers via a Subset of Twilio Toll-Free Numbers](https://rewindex.com/company/twilio/incidents/d9x19s30f75c.md) | minor | 2021-09-13 17:27 UTC | 2021-09-13 20:42 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Delayed delivery of email notifications](https://rewindex.com/company/launchdarkly/incidents/jmdvsrj15yns.md) | minor | 2021-09-13 17:51 UTC | 2021-09-13 20:20 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Israel Pelephone Network](https://rewindex.com/company/twilio/incidents/5dx7cjdx0yhk.md) | minor | 2021-09-13 17:53 UTC | 2021-09-13 22:16 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS, MMS and WhatsApp Pricing Info Updates Delayed](https://rewindex.com/company/twilio/incidents/3mtqxs9286mw.md) | minor | 2021-09-13 18:36 UTC | 2021-09-15 14:51 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Dominican Republic Orange Network](https://rewindex.com/company/twilio/incidents/j1dzrnz8bq55.md) | minor | 2021-09-13 18:49 UTC | 2021-09-14 01:02 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Traffic Degradation - Flashcall verification service - Indonesia](https://rewindex.com/company/sinch/incidents/4t8tkgh5n80s.md) | minor | 2021-09-13 20:09 UTC | 2021-09-15 08:14 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to MTN Afghanistan](https://rewindex.com/company/twilio/incidents/85kzymv79jkk.md) | minor | 2021-09-13 22:01 UTC | 2021-09-14 12:50 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [Some customers are unable to connect to ANZ Bank (standard feed connection)](https://rewindex.com/company/quickbooks-online/incidents/4whd7nv1m7nx.md) | none | 2021-09-13 03:26 UTC | 2021-09-14 15:34 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Sidebar navigation is not visible for some users of Insights.](https://rewindex.com/company/hotjar/incidents/xt4pgq76b8lf.md) | none | 2021-09-13 10:35 UTC | 2021-09-13 11:20 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Possible Post Dial Delay Issue for Outbound calls to Verizon](https://rewindex.com/company/bandwidth/incidents/kxl7g9btbtkr.md) | none | 2021-09-13 16:00 UTC | 2021-09-13 16:00 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Webhosting\] Platform \#41 unavailable](https://rewindex.com/company/scaleway/incidents/9cm7ydv42xpv.md) | major | 2021-09-09 06:55 UTC | 2021-09-14 14:25 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Webhosting\] PHP issue on PF43, PF44 & PF37](https://rewindex.com/company/scaleway/incidents/6w944r6nq06q.md) | major | 2021-09-11 10:02 UTC | 2021-09-14 14:25 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Degraded performance on Chrome 92 Windows with Crowdstrike agent](https://rewindex.com/company/jira/incidents/wh79x080brvq.md) | minor | 2021-09-10 03:38 UTC | 2021-09-23 02:05 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/7c4jhfw5jkl7.md) | minor | 2021-09-10 13:03 UTC | 2021-09-17 05:46 UTC | resolved |
| [RevenueCat](https://rewindex.com/company/revenuecat.md) | [Performance Issues](https://rewindex.com/company/revenuecat/incidents/m26hhlcr7mg6.md) | minor | 2021-09-12 13:48 UTC | 2021-09-13 19:55 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Call Failures on a Subset of Twilio Phone Numbers in Belgium](https://rewindex.com/company/twilio/incidents/k6r56vghmbmq.md) | minor | 2021-09-12 15:46 UTC | 2021-09-13 00:33 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Excessive queue on xcode 13.0 2.8 core](https://rewindex.com/company/bitrise/incidents/jlw0qw9k8c5r.md) | minor | 2021-09-12 20:33 UTC | 2021-09-14 08:50 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MO, MT and DLR towards one of our partners in American Samoa](https://rewindex.com/company/sinch/incidents/2yx9vpk0nwjf.md) | none | 2021-09-12 12:41 UTC | 2021-09-13 01:00 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [\[Scheduled\] Bugzilla scheduled maintainence](https://rewindex.com/company/red-hat/incidents/81l5mmg1zyt5.md) | maintenance | 2021-09-13 00:00 UTC | 2021-09-13 00:15 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound MMS towards US phone numbers](https://rewindex.com/company/plivo/incidents/kpt9pymskwr0.md) | maintenance | 2021-09-13 04:00 UTC | 2021-09-13 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Bandwidth Dashboard Maintenance](https://rewindex.com/company/bandwidth/incidents/t6gvlhbjqdl1.md) | maintenance | 2021-09-13 04:00 UTC | 2021-09-13 05:00 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [\[Scheduled\] Bugzilla hotfix release maintainence](https://rewindex.com/company/red-hat/incidents/31gm3d6jtj96.md) | maintenance | 2021-09-13 07:01 UTC | 2021-09-13 07:14 UTC | resolved |
| [DNSimple](https://rewindex.com/company/dnsimple.md) | [\[Scheduled\] System upgrades in Chicago (ORD) and Amsterdam (AMS) datacenters](https://rewindex.com/company/dnsimple/incidents/2vkdxkdqmx9l.md) | maintenance | 2021-09-13 13:00 UTC | 2021-09-13 18:13 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Indonesia SMS Carrier Maintenance - Telkomsel](https://rewindex.com/company/twilio/incidents/0n1061xw5p65.md) | maintenance | 2021-09-13 16:00 UTC | 2021-09-13 17:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Tele2](https://rewindex.com/company/twilio/incidents/l5mz5dxzq70k.md) | maintenance | 2021-09-13 20:00 UTC | 2021-09-14 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon](https://rewindex.com/company/twilio/incidents/2l8s0wrtzjlb.md) | maintenance | 2021-09-13 20:00 UTC | 2021-09-14 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline Russia](https://rewindex.com/company/twilio/incidents/fxdzwjq3j22g.md) | maintenance | 2021-09-13 21:00 UTC | 2021-09-14 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - MOTIV Telecom](https://rewindex.com/company/twilio/incidents/qcz92vw76g90.md) | maintenance | 2021-09-13 21:00 UTC | 2021-09-13 23:00 UTC | resolved |

## Cite this

35 vendor-reported incidents started on 2021-09-13 (UTC) across 22 vendors, 7 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-09-13
- Citation: Rewindex daily outage roundup, “Outages on September 13, 2021” (2021-09-13 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-09-13 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on September 13, 2021 (2021-09-13)](https://rewindex.com/outages/2021-09-13)`


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Canonical: https://rewindex.com/outages/2021-09-13 · Markdown: https://rewindex.com/outages/2021-09-13.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:04:22.057Z