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CompaniesSinchMonthly reportsSeptember 2021

Sinch in September 2021: incidents, uptime and changes

84incidents posted
6labelled major or critical
89.62%free of major/critical
20.03%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 3.1 days, incident time 24.0 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 6 · Minor 48 · No impact listed 30

Major and critical incidents 6

IncidentImpactStartedDurationStatusDay
Delivery Issue Indonesia - SmartMajor13 hresolved09-08
Delivery Issue Indonesia - SmartMajor1.8 hresolved09-09
Customer Support - Ticketing SystemMajor26 hresolved09-23
Delivery Issue Pakistan - JazzMajor21 hresolved09-28
Delivery Issue New Zealand - 2DegreesMajor25 hresolved09-30
Delivery Issues - TurkeyMajor3.6 hresolved09-30

Other incidents 78

IncidentImpactStartedDurationStatusDay
DI MMS 365 – MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-32728No impact listed12 hresolved09-01
Degraded performance - Rogers Wireless and Fido CAMinor4.8 hresolved09-01
Delivery issue - Kuwait OoredooMinor1.3 hresolved09-01
Network Incident - UK5 (EU)No impact listed0 minresolved09-02
DI MMS 365 – MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-32769Minor7.4 hresolved09-02
DI MMS 365 – MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-32785No impact listed1.1 hresolved09-03
DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR traffic towards AT&T in United StatesMinor1.9 hresolved09-03
Delivery issues - Watanyia AlgeriaMinor4.3 hresolved09-03
DI MMS 365 – MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-32831Minor7.9 hresolved09-04
Service Notification - DashboardMinor2.8 hresolved09-05
DI MMS 365 – MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-32848No impact listed56 minresolved09-05
DI LTE 365 | Operator Services | Alarm on multiple DRA 101 | TT# INC000003134386No impact listed2.5 hresolved09-06
DI MMS 365 – MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-32864No impact listed11 hresolved09-06
Delivery Issue Algeria - WataniyaMinor17 hresolved09-07
DI SMS 365 | Enterprise Messaging | Potential Delay in delivery of traffic towards India |No impact listed6.8 hresolved09-07
DI MMS 365 – MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-32885No impact listed6.3 hresolved09-07
DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR towards one of our partners in MexicoNo impact listed5.8 hresolved09-07
PSTN Performance Degradation - MexicoMinor1.9 hresolved09-08
Delivery Issue - Digi MalaysiaMinor1.8 hresolved09-08
Delivery Issue - Telefonica PeruMinor21 hresolved09-08
DI MMS 365 – MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-32915No impact listed2.5 hresolved09-08
Degraded Performance - Rogers Wireless & Bell CanadaMinor42 minresolved09-08
DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR towards one of our partners in MexicoMinor2.4 hresolved09-09
Delivery Issue - ColombiaMinor5.1 hresolved09-09
Delivery issues - Vodafone EgyptMinor27 hresolved09-09
Delivery Issue Brazil - ClaroMinor7 dresolved09-10
Sinch Operator Notification - Toll Free Number providerMinor13 hresolved09-10
Delivery Issue - Bell Canada - CAMinor1.2 hresolved09-11
DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR towards one of our partners in American SamoaNo impact listed12 hresolved09-12
Delivery Issue Norway - TelenorMinor1.9 hresolved09-13
Delivery Issue Dominican Republic - AlticeMinor7.8 hresolved09-13
DI MMS 365 – MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-33027Minor5.4 hresolved09-13
Traffic Degradation - Flashcall verification service - IndonesiaMinor36 hresolved09-13
DI SMS 365 | Enterprise Messaging | Degraded SMS delivery towards Bell Mobility in Canada | TT#NAMinor4.1 hresolved09-14
Delivery Issue Canada - VirginMinor2.1 hresolved09-14
DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR towards one of our partners in American SamoaNo impact listed4.1 hresolved09-14
Delivery issue - Kuwait OoredooMinor23 hresolved09-16
DI MMS 365 (MM4) | Operator Services | Potential delay in delivery of MO, MT and DLR | TT# MNOC-33119Minor4.5 hresolved09-16
DI MMS 365 – MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-33123Minor37 minresolved09-16
PSTN Performance Degradation - BrazilMinor5 dresolved09-17
Service Notification - DashboardMinor1.3 hresolved09-17
Delivery issue - Telia NorwayMinor17 hresolved09-17
DI SMS 365 | Enterprise Messaging | Potential Delay in Delivery towards Safaricom Kenya | TT# NAMinor2.0 hresolved09-17
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-33141No impact listed2.6 hresolved09-17
Delivery Issue Dominican Republic - AlticeMinor21 hresolved09-18
Delivery issues Bhutan - TashicellMinor20 hresolved09-18
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-33161No impact listed3.1 hresolved09-18
Sinch Incident Notification - US3 SiteNo impact listed0 minresolved09-18
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-33173No impact listed1.3 hresolved09-19
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-33175No impact listed3.6 hresolved09-19
DI SMS 365 | Operator Services | Potential delay in delivery of MO, MT and DLR Traffic | TT# MNOC-33184No impact listed35 minresolved09-20
DI SMS 365 | Operator Services | Potential delay in delivery of MO, MT and DLR Traffic | TT# MNOC-33191No impact listed28 minresolved09-20
DI MMS 365 – MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-33214Minor2.0 hresolved09-20
Delivery issues - Vodafone EgyptMinor2 dresolved09-21
DI MMS 365 – MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-33240No impact listed2.2 hresolved09-21
Delivery Issue Brazil - ClaroMinor8.0 hresolved09-21
DI MMS 365 – MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-33249No impact listed2.2 hresolved09-22
Service Notification - DashboardMinor24 minresolved09-22
Flashcall Degradation - IndonesiaMinor13 dresolved09-22
Sinch Incident - DI MMS 365 – MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-33268No impact listed3.3 hresolved09-22
DI MMS 365 – MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-33279No impact listed4.0 hresolved09-22
DI SMS 365 | Enterprise Messaging | Potential Delay in delivery of traffic towards Airtel Nigeria in NigeriaMinor1.1 hresolved09-24
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-33334No impact listed5.2 hresolved09-24
DI SMS 365 | Enterprise Messaging | Potential delay in delivery towards Mexico | TT# MNOC-33341No impact listed5.3 hresolved09-25
DI SMS 365 | Enterprise Messaging | Potential Delay in Delivery towards MegaFon in Russian FederationMinor3.1 hresolved09-25
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-33366No impact listed30 minresolved09-25
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-33369Minor2.3 hresolved09-25
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-33379No impact listed8.9 hresolved09-26
DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR Traffic towards Bandwidth USA and MediaFriends in United StatesNo impact listed5.0 hresolved09-27
Sinch Operator Notification - O2 UKNo impact listed0 minresolved09-27
Network issue - US siteNo impact listed23 hresolved09-28
Site EU3 - DegradationMinor2.6 hresolved09-28
Degraded Performance - Rogers Wireless, Fido & Bell CanadaMinor1.6 hresolved09-28
Flashcall Degradation - PakistanMinor2.4 hresolved09-28
Delivery degradation - T-Mobile USMinor3.0 hresolved09-29
PSTN Performance Degradation - BrazilMinor2.9 hresolved09-29
Service Notification - DashboardMinor4.5 hresolved09-29
Delivery Issue Norway - TeliaMinor1.9 hresolved09-30

Maintenance 114

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Cite this

Sinch posted 84 status incidents in September 2021 (6 major or critical); 0 price changes and 0 notable page changes observed.

Title
Sinch in September 2021
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/2021/09

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