CompaniesSinchMonthly reportsSeptember 2021
Sinch in September 2021: incidents, uptime and changes
84incidents posted
6labelled major or critical
89.62%free of major/critical
20.03%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 3.1 days, incident time 24.0 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 6 · Minor 48 · No impact listed 30
Major and critical incidents 6
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Delivery Issue Indonesia - Smart | Major | 13 h | resolved | 09-08 | |
| Delivery Issue Indonesia - Smart | Major | 1.8 h | resolved | 09-09 | |
| Customer Support - Ticketing System | Major | 26 h | resolved | 09-23 | |
| Delivery Issue Pakistan - Jazz | Major | 21 h | resolved | 09-28 | |
| Delivery Issue New Zealand - 2Degrees | Major | 25 h | resolved | 09-30 | |
| Delivery Issues - Turkey | Major | 3.6 h | resolved | 09-30 |
Other incidents 78
Maintenance 114
Show scheduled maintenance
- [Scheduled] DI SMS 365 | Operator Services & Enterprise Messaging | Application Maintenance | PCR Number # PSD-9196
- [Scheduled] DI SMS 365 (iSMS) | Operator Services | Application Maintenance | PCR Number # PSD-9205
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Maintenance | Planned maintenance towards AT&T Mexico
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Network Maintenance | Ref Number# 2438
- DI SMS 365 | Enterprise Messaging | Delay in delivery of MT and DLR towards AT&T Mexico
- [Scheduled] Sinch Emergency Maintenance - UK5 Site
- [Scheduled] External Maintenance - North America Long Number Provider
- [Scheduled] External Maintenance - T-Mobile US
- [Scheduled] External Maintenance - North America Long Number Provider
- [Scheduled] External Maintenance - T-Mobile US
- [Scheduled] DI SMS 365 | Enterprise Messaging | Application Maintenance | PCR Number #9213
- [Scheduled] External Maintenance - US Provider
- [Scheduled] Sinch Scheduled Maintenance - Security Enhancement EU3 site
- [Scheduled] Extended - DI E-Mail 365 | Enterprise Messaging | 3rd party Application Maintenance
- [Scheduled] Scheduled Network Maintenance - Sinch Legacy Atlas DFW3 Site
- [Scheduled] Sinch Scheduled Maintenance: Updated SSL Certificate Installation - soap.mblox.com and download.mblox.com
- [Scheduled] DI SMS 365 (iSMS) | Operator Services | System Maintenance | PCR Number # PSD-9217
- [Scheduled] Conversation API Routine Maintenance - EU
- [Scheduled] Conversation API Routine Maintenance - US
- [Scheduled] External Maintenance - Toll-Free Number Provider
- [Scheduled] External Maintenance - AT&T- US
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Maintenance | Planned maintenance towards AT&T in Mexico
- [Scheduled] External Maintenance - North America Long Number Provider
- [Scheduled] DI SMS 365 & DI Live Link 365 | Enterprise Messaging & Operator Services | Network Maintenance | PCR Number # PSD-9199
- [Scheduled] Sinch Maintenance - Updated SSL Certificate Installation
- [Scheduled] LTE 365 | Operator Services | 3rd party Datacenter maintenance | Ref Number# INC000003027282
- [Scheduled] DI E-Mail 365 | Enterprise Messaging | 3rd Party Application Maintenance | Ref Number# 1781572
- [Scheduled] DI E-Mail 365 | Enterprise Messaging | Application Maintenance | PCR Number #PSD-9254
- [Scheduled] Sinch Scheduled Maintenance - Mblox Legacy (EU)
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Network Maintenance towards one of the partners in United States
- DI SMS 365 | Enterprise Messaging | Delay in delivery of traffic towards our partners in United Kingdom | TT# MNOC-33033
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Network Maintenance towards one of the partners in United States
- [Scheduled] External Maintenance - Sprint US
- [Scheduled] External Maintenance - T-Mobile US
- [Scheduled] DI SMS 365 | Operator Services | Application Maintenance | PCR Number #9233
- [Scheduled] External Maintenance - Mexico Telefonica
- [Scheduled] WhatsApp Routine Maintenance - EU
- [Scheduled] Sinch Maintenance - Updated SSL Certificate Installation
- [Scheduled] Sinch Scheduled Maintenance - Mblox Legacy (US)
- [Scheduled] Sinch Maintenance - Updated SSL Certificate Installation
- [Scheduled] WhatsApp Routine Maintenance - US
- [Scheduled] Sinch Maintenance - Updated SSL Certificate Installation
- [Scheduled] DI SMS 365 (iSMS) | Operator Services | DI Application Maintenance | PCR Number # PSD-9238
- [Scheduled] Sinch Maintenance - Updated SSL Certificate Installation
- [Scheduled] External Maintenance - AT&T- US
- [Scheduled] External Maintenance - Sprint US
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Network Maintenance towards one of the partners in United States
- [Scheduled] External Maintenance - North America Long Number Provider
- [Scheduled] External Maintenance - Toll-Free Number Provider
- [Scheduled] External Maintenance - AT&T- US
- [Scheduled] External Maintenance - North America Long Number Provider
- [Scheduled] DI SMS 365 | Operator Services | Network Maintenance | PCR Number # PSD-9209
- [Scheduled] Sinch Planned Maintenance: MMS
- [Scheduled] DI SMS 365 | Enterprise Messaging | Pre-Election Messages To Russia
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party planned maintenance towards one of the partners in Canada
- [Scheduled] LTE 365 | Operator Services | 3rd party Datacenter maintenance | Ref Number# INC000003180451
- [Scheduled] DI E-Mail 365 | Enterprise Messaging | Application Maintenance | PCR Number # PSD-9253
- [Scheduled] External Maintenance - Telia Finland
- [Scheduled] RESCHEDULED | DI SMS 365 (SMSx) | Operator Services | Application Maintenance | PCR Number # PSD-9160
- [Scheduled] DI MMS 365 - MM7 | Enterprise Messaging & Operator Services | Application Maintenance | PCR Number # PSD-9252
- [Scheduled] Sinch Scheduled Maintenance - Vivo Brazil
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd Party Planned Maintenance - Multiple Airtel networks | Reference number# NA
- [Scheduled] External Maintenance - AT&T- US
- [Scheduled] External Maintenance - T-mobile -US
- [Scheduled] Conversation API Routine Maintenance - EU
- [Scheduled] Conversation API Routine Maintenance - US
- [Scheduled] Sinch Planned Maintenance: ICE Wireless Canada
- [Scheduled] External Maintenance - Bouygues Telecom - France
- [Scheduled] External Maintenance Notice
- [Scheduled] External Maintenance - Toll-Free Number Provider
- [Scheduled] External Maintenance - Verizon - US
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Network Maintenance towards AT&T in United States | Ref Number#CHG000006890639
- [Scheduled] External Maintenance - US Long Number Provider
- [Scheduled] DI MMS 365 (MM7) / DI MMS 365 (MMX) | Operator Services & Enterprise Messaging | Application Maintenance | PCR Number # PSD-9275
- [Scheduled] DI E-Mail 365 | Enterprise Messaging | 3rd Party Maintenance
- [Scheduled] Sinch Emergency Maintenance - Vivo and TIM Brazil
- [Scheduled] External Maintenance - US Long Number Provider
- [Scheduled] DI MMS 365 - MM7 | Enterprise Messaging | Application, Network and System Maintenance | PCR Number # PSD-9246
- [Scheduled] DI SMS 365 (SMSX) | Operator Services | Application, Network or System Maintenance | PCR Number # PSD-9246
- [Scheduled] DI E-Mail 365 | Enterprise Messaging | 3rd party Network Maintenance | Ref Number# 1789222
- [Scheduled] DI E-Mail 365 | Enterprise Messaging | 3rd party Network Maintenance | Ref Number# 1789225
- [Scheduled] External Maintenance - T-mobile -US
- DI SMS 365 | Enterprise Messaging | Delay in delivery of DLR towards China Mobile HK(PEOPLES) in Hong Kong
- [Scheduled] External Maintenance - T-mobile -US
- [Scheduled] Sinch Scheduled Maintenance - Mblox Legacy (EU)
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Network Maintenance | Ref Number#2454
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Maintenance | Planned maintenance towards ALTAN in Mexico
- [Scheduled] DI MMS 365 - MM7 | Enterprise Messaging | Application, Network and System Maintenance | PCR Number # PSD-9247
- [Scheduled] DI SMS 365 (SMSX) | Operator Services | Application, Network and System Maintenance | PCR Number # PSD-9247
- [Scheduled] Sinch Scheduled Maintenance - Mblox Legacy (US)
- [Scheduled] WhatsApp Routine Maintenance - EU
- [Scheduled] WhatsApp Routine Maintenance - US
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Network Maintenance performed by partner in New Zealand. | Ref Number#NA
- [Scheduled] External Maintenance - Bouygues Telecom - France
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Network Maintenance | Ref Number# 2459
- [Scheduled] Sinch Scheduled Maintenance - SSL Upgrade Mblox Legacy (EU)
- [Scheduled] Scheduled Network Maintenance - EU3
- [Scheduled] DI SMS 365 (SMSX) | Operator Services | Application, Network and System Maintenance | PCR Number # PSD-9248
- [Scheduled] DI MMS 365 - MM4 | Operator Services | Application Maintenance | PCR Number # PSD-9251
- [Scheduled] DI MMS 365 - MM7 | Enterprise Messaging | Application, Network and System Maintenance | PCR Number # PSD-9248
- [Scheduled] Scheduled Reach Platform Maintenance
- [Scheduled] External Maintenance - US Cellular
- [Scheduled] Sinch Maintenance Notification on our CA sites loadbalancers
- [Scheduled] Sinch Scheduled Maintenance - Legacy SMS
- [Scheduled] DI SMS 365| Enterprise Messaging | 3rd party Planned Maintenance towards multiple Networks | Ref Number# NA
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd Party Planned Maintenance - Multiple Airtel networks | Reference number# NA
- [Scheduled] DI SMS 365 (iSMS) | Operator Services | Application Maintenance | PCR Number # PSD-9284
- [Scheduled] External Maintenance - Toll-Free Number Provider
- [Scheduled] External Maintenance - USA Bandwidth
- [Scheduled] External Maintenance - T-mobile -US
- [Scheduled] Customer Portal routine maintenance
- [Scheduled] External Maintenance - USA Bandwidth
- [Scheduled] Sinch Maintenance Notification on our AU and BR sites loadbalancers
- [Scheduled] External Maintenance - O2 UK
Cite this
Sinch posted 84 status incidents in September 2021 (6 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Sinch in September 2021
- Vendor
- Sinch
- Date
- URL
- https://rewindex.com/company/sinch/2021/09