Outages by daySeptember 29, 2021

Outages on September 29, 2021

UTC day 2021-09-29 (Sep 29, 2021, 00:00 to Sep 29, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

43incidents started

14labelled major or critical

29vendors with a new incident

15still open from earlier days

By vendor label: Critical 6 · Major 8 · Minor 24 · No impact listed 5 · 29 maintenance

Incidents started this day 43

Vendor	Incident	Impact	Started	Resolved	Status
Wix	We're investigating a potential issue with Wix Blog	Critical	14:06	14:32 (26 min)	resolved
Ashby	Recruiting - Hosted jobs boards are unavailable	Critical	15:10	15:16 (6 min)	resolved
Red Hat (incl. Quay.io)	Red Hat Jira Outage	Critical	20:32	22:01 (1.5 h)	resolved
Render	Sites using 216.24.57.1 are unreachable	Critical	23:16	Sep 30, 2021, 01:08 (1.9 h)	resolved
BigCommerce	Availability issue with BigCommerce stores	Critical	23:22	Sep 30, 2021, 00:16 (54 min)	resolved
HubSpot	CMS-hosted sites are currently unavailable for some customers.	Critical	23:38	Sep 30, 2021, 00:57 (1.3 h)	resolved
Pendo	Unable to Log Into Pendo Application Getting Redirected Back to Log In Page	Major	00:38	01:13 (35 min)	resolved
Jotform	Global Elevated Errors	Major	01:00	Sep 30, 2021, 01:00 (24 h)	resolved
Dropbox	Paper is down for some users	Major	03:48	04:18 (30 min)	resolved
Scaleway	[Dedibackup] DC2-7 & DC2-12 dedibackup unreachable.	Major	09:00	10:15 (1.3 h)	resolved
Heap	Heap Connect Data Staleness	Major	11:23	14:50 (3.5 h)	resolved
LaunchDarkly	increased error rate on code references data submission	Major	15:35	15:55 (20 min)	resolved
Elastic Cloud	Azure Marketplace Signup Issues	Major	19:18	Oct 13, 2021, 02:08 (13 d)	resolved
Render	Elevated issues with deploys	Major	22:08	23:08 (1.0 h)	resolved
Mapbox	Country and state labels not visible for users of Mapbox Streets v8	Minor	00:04	03:37 (3.5 h)	resolved
ActiveCampaign	"Select a Trigger" not working	Minor	00:56	01:56 (1.0 h)	resolved
Twilio	SMS Failures Towards the US T-Mobile & Sprint Network	Minor	07:36	10:28 (2.9 h)	resolved
Sinch	Delivery degradation - T-Mobile US	Minor	07:58	10:55 (3.0 h)	resolved
Sinch	PSTN Performance Degradation - Brazil	Minor	08:21	11:16 (2.9 h)	resolved
Sinch	Service Notification - Dashboard	Minor	09:45	14:16 (4.5 h)	resolved
Bandwidth	Inbound Calling Incident	Minor	13:46	18:05 (4.3 h)	resolved
New Relic	Infrastructure Alerts and UI Delays for US Region	Minor	13:55	14:08 (13 min)	resolved
Dialpad	Problems with Inbound calls from Wireless Carriers	Minor	13:59	18:27 (4.5 h)	resolved
Plivo	Call failures on inbound voice towards the US phone numbers : Verizon	Minor	14:19	18:07 (3.8 h)	resolved
New Relic	Synthetics Alerts/UI Delays for EU Region	Minor	14:34	14:42 (8 min)	resolved
Aircall	Hubspot responding slowly	Minor	16:10	20:08 (4.0 h)	resolved
Bandwidth	911, Inbound & Outbound Voice, V2 Voice, Portal and API, Messaging Incident	Minor	17:01	Oct 6, 2021, 17:27 (7 d)	resolved
Render	Some stateful services may be seeing unexpected restarts	Minor	17:04	17:50 (46 min)	resolved
Plivo	Call failures on inbound voice towards the US and Canada phone numbers	Minor	17:10	Oct 6, 2021, 17:29 (7 d)	resolved
Scaleway	[AMS] IPFO modification issue	Minor	17:33	Sep 30, 2021, 07:53 (14 h)	resolved
Substack	Instagram embeds are not working in the post editor	Minor	18:59	21:22 (2.4 h)	resolved
v0	Elevated API and Dashboard Error Rates	Minor	19:49	23:15 (3.4 h)	resolved
Vercel	Elevated API and Dashboard Error Rates	Minor	19:49	23:15 (3.4 h)	resolved
Elastic Cloud	Delayed metrics in Azure Singapore (azure-southeastasia)	Minor	21:05	21:37 (32 min)	resolved
Twilio	SMS Delivery Report Delays to New Zealand 2degrees Network for a Subset of Short Codes	Minor	21:54	Sep 30, 2021, 05:40 (7.8 h)	resolved
New Relic	NR1 and Alerts Irregularities for US and EU Regions	Minor	23:14	Sep 30, 2021, 01:12 (2.0 h)	resolved
Aircall	North America and Canadian line issues (inbound calls on Toll Free numbers)	Minor	23:36	Oct 1, 2021, 00:22 (25 h)	resolved
Twilio	Voice Call Degradation Over Toll Free Numbers in US	Minor	23:41	Oct 1, 2021, 00:16 (25 h)	resolved
Coralogix	Archive Queries - Queries fail in several accounts for queries between 11:00-13:00 UTC	No impact listed	14:43	18:11 (3.5 h)	resolved
Sentry	Event Ingestion and TLS Root Certificate Expiration	No impact listed	16:00	16:00 (0 min)	resolved
Aircall	North America and Canadian line issues (inbound calls)	No impact listed	18:16	22:09 (3.9 h)	resolved
Smartsheet	Smartsheet Service Unavailable	No impact listed	18:30	21:37 (3.1 h)	resolved
Postman	Elevated error rates on the Postman platform	No impact listed	23:30	23:30 (0 min)	resolved

Still open from earlier days 15

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	Standard Voice and V2 Voice Incident	Critical	Sep 28, 2021, 14:05	03:31 (13 h)	resolved
Sinch	Delivery Issue Pakistan - Jazz	Major	Sep 28, 2021, 15:53	12:55 (21 h)	resolved
Sinch	Flashcall Degradation - Indonesia	Minor	Sep 22, 2021, 12:26	Oct 5, 2021, 16:53 (13 d)	resolved
Gorgias	Outlook tickets might be created with some delay	Minor	Sep 22, 2021, 14:29	Oct 12, 2021, 10:54 (20 d)	resolved
Mixpanel	Issues causing Message delays	Minor	Sep 23, 2021, 09:14	Oct 4, 2021, 23:32 (12 d)	resolved
Scaleway	[Webhosting] Blacklisted SMTP IP address	Minor	Sep 25, 2021, 10:46	Oct 4, 2021, 09:05 (9 d)	resolved
Mixpanel	Webhook and Email temporary delays	Minor	Sep 27, 2021, 11:20	16:29 (2 d)	resolved
Netlify	Email delivery backlog	Minor	Sep 27, 2021, 19:00	23:34 (2 d)	resolved
Plivo	Call failures on inbound voice towards the US and Canada phone numbers	Minor	Sep 28, 2021, 14:14	03:35 (13 h)	resolved
Scaleway	[KAPSULE] Kubernetes Cluster slowness	Minor	Sep 28, 2021, 15:59	Oct 2, 2021, 08:58 (4 d)	resolved
Plivo	Inbound call failure & two-way SMS failure towards Denmark phone numbers	Minor	Sep 28, 2021, 23:10	01:40 (2.5 h)	resolved
Aptible	New OS Releases Require Docker Upgrade	No impact listed	Sep 27, 2021, 15:00	Oct 21, 2021, 22:55 (24 d)	resolved
Confluent	Client Changes Needed for Upcoming Confluent Cloud Certificate Authority (CA) Change	No impact listed	Sep 27, 2021, 23:08	Oct 1, 2021, 13:45 (4 d)	resolved
Sinch	Network issue - US site	No impact listed	Sep 28, 2021, 09:11	08:10 (23 h)	resolved
Aircall	North America and Canadian line issues (inbound calls)	No impact listed	Sep 28, 2021, 14:19	03:46 (13 h)	resolved

Maintenance 29

Vendor	Incident	Impact	Started	Resolved	Status
Sinch	[Scheduled] DI SMS 365 \| Enterprise Messaging \| 3rd party Network Maintenance \| Ref Number# 2459	Maintenance	01:00	07:01 (6.0 h)	resolved
Sinch	[Scheduled] Sinch Scheduled Maintenance - SSL Upgrade Mblox Legacy (EU)	Maintenance	01:00	03:00 (2.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers	Maintenance	03:00	07:00 (4.0 h)	resolved
Sinch	[Scheduled] Scheduled Network Maintenance - EU3	Maintenance	03:00	03:46 (46 min)	resolved
Twilio	[Scheduled] Latvia SMS Carrier Maintenance - LMT GSM	Maintenance	03:00	04:02 (1.0 h)	resolved
Twilio	[Scheduled] Chile SMS Carrier Maintenance - Entel PCS	Maintenance	03:30	06:00 (2.5 h)	resolved
Substack	[Scheduled] Scheduled database maintenance	Maintenance	04:02	05:20 (1.3 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - 640 - Sioux Falls, SD	Maintenance	05:00	09:00 (4.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS/MMS	Maintenance	06:01	10:00 (4.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMSX) \| Operator Services \| Application, Network and System Maintenance \| PCR Number # PSD-9248	Maintenance	06:01	10:00 (4.0 h)	resolved
Sinch	[Scheduled] DI MMS 365 - MM7 \| Enterprise Messaging \| Application, Network and System Maintenance \| PCR Number # PSD-9248	Maintenance	06:01	10:00 (4.0 h)	resolved
Sinch	[Scheduled] DI MMS 365 - MM4 \| Operator Services \| Application Maintenance \| PCR Number # PSD-9251	Maintenance	06:01	08:59 (3.0 h)	resolved
Mattermost	[Scheduled] Cloud workspaces maintenance	Maintenance	06:01	12:00 (6.0 h)	resolved
Sinch	[Scheduled] Scheduled Reach Platform Maintenance	Maintenance	07:00	12:00 (5.0 h)	resolved
Sinch	[Scheduled] External Maintenance - US Cellular	Maintenance	07:01	12:00 (5.0 h)	resolved
Scaleway	[Scheduled] [DC5] Testing of emergency stops in the computer room	Maintenance	07:30	10:00 (2.5 h)	resolved
Scaleway	[Scheduled] [GPU] Maintenance on power redundancy	Maintenance	07:30	08:13 (43 min)	resolved
Sinch	[Scheduled] Sinch Maintenance Notification on our CA sites loadbalancers	Maintenance	08:00	09:00 (1.0 h)	resolved
Scaleway	[DC5] Public switch issue in DC5 Room 1 Rack B66	Maintenance	08:51	08:58 (7 min)	resolved
npm	[Scheduled] TLS 1.2 + HTTPS	Maintenance	13:00	19:01 (6.0 h)	resolved
Sinch	[Scheduled] Sinch Scheduled Maintenance - Legacy SMS	Maintenance	16:03	17:00 (57 min)	resolved
Sinch	[Scheduled] DI SMS 365\| Enterprise Messaging \| 3rd party Planned Maintenance towards multiple Networks \| Ref Number# NA	Maintenance	18:30	Sep 30, 2021, 00:30 (6.0 h)	resolved
Twilio	[Scheduled] SMS Carrier Partner Maintenance - All Airtel Networks	Maintenance	18:30	Sep 30, 2021, 00:30 (6.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 \| Enterprise Messaging \| 3rd Party Planned Maintenance - Multiple Airtel networks \| Reference number# NA	Maintenance	19:02	Sep 30, 2021, 01:00 (6.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon	Maintenance	20:00	Sep 30, 2021, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Tele2 Network	Maintenance	20:00	Sep 30, 2021, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] Vietnam SMS Carrier Maintenance - Vietnamobile	Maintenance	21:00	Sep 30, 2021, 05:00 (8.0 h)	resolved
Twilio	[Scheduled] UK SMS Carrier Maintenance - 3 (Hutchison 3G UK Ltd)	Maintenance	21:00	Sep 30, 2021, 05:00 (8.0 h)	resolved
FullStory	[Scheduled] Scheduled Maintenance	Maintenance	23:00	Sep 30, 2021, 01:00 (2.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Wix, Ashby, Red Hat (incl. Quay.io), Render, BigCommerce, HubSpot, Pendo, Jotform, Dropbox, Scaleway, Heap, LaunchDarkly.

Cite this

43 vendor-reported incidents started on 2021-09-29 (UTC) across 29 vendors, 14 labelled major or critical by the vendor.

Title: Outages on September 29, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-09-29 00:00 UTC
URL: https://rewindex.com/outages/2021-09-29

All days Outage events Markdown