rewindex

Outages by daySeptember 17, 2021

Outages on September 17, 2021

UTC day 2021-09-17 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

25incidents started
4labelled major or critical
14vendors with a new incident
9still open from earlier days

By vendor label: Critical 1 · Major 3 · Minor 12 · No impact listed 9 · 7 maintenance

Incidents started this day 25

VendorIncidentImpactStartedResolvedStatus
InfluxData (InfluxDB Cloud)EU-Central-1 is downCritical (8.9 h)resolved
BandwidthLAX Voice IncidentMajor (1.5 h)resolved
InfluxData (InfluxDB Cloud)Slow queries in US-west-2Major (4 d)resolved
Grafana CloudCortex EU cluster data ingestion issuesMajor (2.7 h)resolved
TwilioIncreased Call Latency and Dropped Calls For A Subset Of Customers In The Japan RegionMinor (1.0 h)resolved
SinchPSTN Performance Degradation - BrazilMinor (5 d)resolved
SnowflakeAWS - US West (Oregon): MI-20210917Minor (3.4 h)resolved
SinchService Notification - DashboardMinor (1.3 h)resolved
TwilioSMS Delivery Delays to Norway NetcomMinor (4.4 h)resolved
SinchDelivery issue - Telia NorwayMinor (17 h)resolved
TwilioSMS Delivery Delays to Kenya SafaricomMinor (2.8 h)resolved
SinchDI SMS 365 | Enterprise Messaging | Potential Delay in Delivery towards Safaricom Kenya | TT# NAMinor (2.0 h)resolved
SegmentPersonas data processing delaysMinor (3.4 h)resolved
MessageBird (Bird)Delays for a subset of WhatsApp channelsMinor (45 min)resolved
SubstackIssues Displaying Publisher StatisticsMinor (39 min)resolved
QuickBooks OnlineDelayed direct depositsMinor (3 d)resolved
BandwidthBandwidth Local Market Impairment - 420 - Asheville, NCNo impact listed (2.6 h)resolved
TwilioVoice Calls Failures Towards ThailandNo impact listed (3.6 h)resolved
Scaleway[DC3] Public Link Flap Room 46, Rack F3No impact listed (0 min)resolved
HotjarLatency Increase on Ingestion ServersNo impact listed (0 min)resolved
LaunchDarklyRetroactive incident: Some audit log entries were not savedNo impact listed (0 min)resolved
Grafana CloudMissing billing usage data for Loki / TempoNo impact listed (0 min)resolved
FigmaService DisruptionNo impact listed (4 min)resolved
SinchDI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-33141No impact listed (2.6 h)resolved
BandwidthCanada Calling IncidentNo impact listed (0 min)resolved

Still open from earlier days 9

VendorIncidentImpactStartedResolvedStatus
JiraDegraded performance on Chrome 92 Windows with Crowdstrike agentMinor (13 d)resolved
SinchDelivery Issue Brazil - ClaroMinor (7 d)resolved
RetoolInvestigating elevated backend API latencyMinor (2 d)resolved
ConfluentAzure Private Endpoint to Confluent Private Link Creation FailuresMinor (45 h)resolved
TwilioOne Way Audio Issue Affecting Inbound and Outbound Calls to a Subset of Twilio Japan NumbersMinor (39 h)resolved
SinchDelivery issue - Kuwait OoredooMinor (23 h)resolved
Scaleway[Webhosting] Outbound emailing issuesMinor (11 d)resolved
KlaviyoDelay in Analytics Processing for 12.5% of MetricsMinor (5 d)resolved
Elastic CloudIssues creating Azure Private Link connections for ESS Azure regionsNo impact listed (19 d)resolved

Maintenance 7

VendorIncidentImpactStartedResolvedStatus
Close[Scheduled] Database MaintenanceMaintenance (44 min)resolved
Bandwidth[Scheduled] URGENT V1 Voice MaintenanceMaintenance (1.0 h)resolved
Twilio[Scheduled] Costa Rica SMS Carrier Maintenance - ICEMaintenance (7.0 h)resolved
SparkPost[Scheduled] Metrics API Maintenance NoticeMaintenance (45 h)resolved
Twilio[Scheduled] Russia SMS Carrier Maintenance - Beeline RussiaMaintenance (3.0 h)resolved
Sinch[Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party planned maintenance towards one of the partners in CanadaMaintenance (2.0 h)resolved
Twilio[Scheduled] Canada SMS Carrier Maintenance - Telus MobilityMaintenance (2.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: InfluxData (InfluxDB Cloud), Bandwidth, Grafana Cloud, Twilio, Sinch, Snowflake, Segment, MessageBird (Bird), Substack, QuickBooks Online, Scaleway, Hotjar.

Cite this

25 vendor-reported incidents started on 2021-09-17 (UTC) across 14 vendors, 4 labelled major or critical by the vendor.

Title
Outages on September 17, 2021
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2021-09-17

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