CompaniesMessageBird (Bird)Monthly reportsSeptember 2021
MessageBird (Bird) in September 2021: incidents, uptime and changes
Vendor-reported outage time 1 h 59 min, incident time 33 h 56 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 3 · Minor 9 · No impact listed 1
Major and critical incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Contact search not producing consistent results | Major | 59 min | resolved | 09-03 | |
| Inbox issues when rendering WhatsApp messages | Major | 39 min | resolved | 09-09 | |
| messagebird.com website currently unavailable | Major | 21 min | resolved | 09-23 |
Other incidents 10
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Delays in WhatsApp message delivery | Minor | 9.7 h | resolved | 09-02 | |
| Delays on WhatsApp Media Messages | Minor | 2.7 h | resolved | 09-06 | |
| Delays on WhatsApp Media Messages | Minor | 6.2 h | resolved | 09-06 | |
| Problems receiving SMS for a subset of Dutch long number VMNs | Minor | 4.5 h | resolved | 09-08 | |
| Carrier DDOS attack impacted TelServ traffic between 12:49 UTC until 13:51 UTC | No impact listed | 0 min | resolved | 09-09 | |
| Upstream DDoS attack impacting Voice Services | Minor | 3.3 h | resolved | 09-10 | |
| Delays in Whatsapp outbound messages | Minor | 54 min | resolved | 09-14 | |
| Delays for a subset of WhatsApp channels | Minor | 45 min | resolved | 09-17 | |
| Disruption receiving Whatsapp Inbound media messages | Minor | 2.6 h | resolved | 09-20 | |
| Delays on Inbound Whatsapp messages | Minor | 1.2 h | resolved | 09-21 |
Maintenance 3
Cite this
MessageBird (Bird) posted 13 status incidents in September 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- MessageBird (Bird) in September 2021
- Vendor
- MessageBird (Bird)
- Date
- URL
- https://rewindex.com/company/messagebird-bird/2021/09