# MessageBird (Bird) in September 2021: incidents, uptime and changes

> MessageBird (Bird) in September 2021: 13 incidents on its status page (3 major or critical), 99.72% free of major or critical incidents (vendor-reported). From Rewindex’s archive of MessageBird (Bird)’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/messagebird-bird/2021/09
Last updated: 2021-10-01T00:00:00Z

- Incidents posted: 13 (major/critical: 3) · Maintenance: 3
- By vendor impact label: major 3, minor 9, none 1
- Uptime (vendor-reported): 99.72% free of major/critical incidents, 95.28% free of any incident; outage time 1 h 59 min, incident time 33 h 56 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2021](https://rewindex.com/company/messagebird-bird/2021/08.md) · Next: [October 2021](https://rewindex.com/company/messagebird-bird/2021/10.md) · [All months](https://rewindex.com/company/messagebird-bird/reports.md) · [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Contact search not producing consistent results](https://rewindex.com/company/messagebird-bird/incidents/m2fk2tzpqxl1.md) | major | 2021-09-03 14:58 UTC | 2021-09-03 15:57 UTC | 59 min | resolved |
| [Inbox issues when rendering WhatsApp messages](https://rewindex.com/company/messagebird-bird/incidents/dfpvrld4541j.md) | major | 2021-09-09 13:53 UTC | 2021-09-09 14:32 UTC | 39 min | resolved |
| [messagebird.com website currently unavailable](https://rewindex.com/company/messagebird-bird/incidents/6p6sc95nlh9w.md) | major | 2021-09-23 05:42 UTC | 2021-09-23 06:03 UTC | 21 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delays in WhatsApp message delivery](https://rewindex.com/company/messagebird-bird/incidents/7k5t538fylsv.md) | minor | 2021-09-02 08:55 UTC | 2021-09-02 18:39 UTC | 9.7 h | resolved |
| [Contact search not producing consistent results](https://rewindex.com/company/messagebird-bird/incidents/m2fk2tzpqxl1.md) | major | 2021-09-03 14:58 UTC | 2021-09-03 15:57 UTC | 59 min | resolved |
| [Delays on WhatsApp Media Messages](https://rewindex.com/company/messagebird-bird/incidents/qp4fxfz6xqcw.md) | minor | 2021-09-06 04:55 UTC | 2021-09-06 07:36 UTC | 2.7 h | resolved |
| [Delays on WhatsApp Media Messages](https://rewindex.com/company/messagebird-bird/incidents/wg1c4p0h3mc2.md) | minor | 2021-09-06 08:51 UTC | 2021-09-06 15:05 UTC | 6.2 h | resolved |
| [Problems receiving SMS for a subset of Dutch long number VMNs](https://rewindex.com/company/messagebird-bird/incidents/47pp3f7bvm8h.md) | minor | 2021-09-08 07:23 UTC | 2021-09-08 11:55 UTC | 4.5 h | resolved |
| [Inbox issues when rendering WhatsApp messages](https://rewindex.com/company/messagebird-bird/incidents/dfpvrld4541j.md) | major | 2021-09-09 13:53 UTC | 2021-09-09 14:32 UTC | 39 min | resolved |
| [Carrier DDOS attack impacted TelServ traffic between 12:49 UTC until 13:51 UTC](https://rewindex.com/company/messagebird-bird/incidents/6snyln74cc7k.md) | none | 2021-09-09 17:22 UTC | 2021-09-09 17:22 UTC | 0 min | resolved |
| [Upstream DDoS attack impacting Voice Services](https://rewindex.com/company/messagebird-bird/incidents/2jw805njr5g0.md) | minor | 2021-09-10 14:28 UTC | 2021-09-10 17:45 UTC | 3.3 h | resolved |
| [Delays in Whatsapp outbound messages](https://rewindex.com/company/messagebird-bird/incidents/1b05f4lcpvqs.md) | minor | 2021-09-14 08:06 UTC | 2021-09-14 09:00 UTC | 54 min | resolved |
| [Delays for a subset of WhatsApp channels](https://rewindex.com/company/messagebird-bird/incidents/dkcxqcp5vk85.md) | minor | 2021-09-17 20:30 UTC | 2021-09-17 21:15 UTC | 45 min | resolved |
| [Disruption receiving Whatsapp Inbound media messages](https://rewindex.com/company/messagebird-bird/incidents/ly31jywmcfr3.md) | minor | 2021-09-20 14:03 UTC | 2021-09-20 16:39 UTC | 2.6 h | resolved |
| [Delays on Inbound Whatsapp messages](https://rewindex.com/company/messagebird-bird/incidents/991cfm10gt40.md) | minor | 2021-09-21 10:55 UTC | 2021-09-21 12:09 UTC | 1.2 h | resolved |
| [messagebird.com website currently unavailable](https://rewindex.com/company/messagebird-bird/incidents/6p6sc95nlh9w.md) | major | 2021-09-23 05:42 UTC | 2021-09-23 06:03 UTC | 21 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Maintenance on smpp02.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/zzyttztghxdb.md) | maintenance | 2021-09-01 08:00 UTC | 2021-09-01 08:15 UTC | 15 min | resolved |
| [\[Scheduled\] Maintenance on smpp01.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/zr0v3gtw21vs.md) | maintenance | 2021-09-01 11:00 UTC | 2021-09-01 11:15 UTC | 15 min | resolved |
| [\[Scheduled\] SMPP VPN Platform maintenance](https://rewindex.com/company/messagebird-bird/incidents/5nfbjsvjmknk.md) | maintenance | 2021-09-23 12:01 UTC | 2021-09-23 12:42 UTC | 41 min | resolved |

## Cite this

MessageBird (Bird) posted 13 status incidents in September 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/messagebird-bird/2021/09
- Citation: MessageBird (Bird), “MessageBird (Bird) in September 2021” (2021-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/messagebird-bird/2021/09 (CC BY 4.0).
- Markdown link: `[MessageBird (Bird): MessageBird (Bird) in September 2021 (2021-09-01)](https://rewindex.com/company/messagebird-bird/2021/09)`


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Canonical: https://rewindex.com/company/messagebird-bird/2021/09 · Markdown: https://rewindex.com/company/messagebird-bird/2021/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:52:12.825Z