Outages by day/September 9, 2021
Outages on September 9, 2021
UTC day 2021-09-09 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.
40incidents started
10labelled major or critical
21vendors with a new incident
6still open from earlier days
By vendor label: Critical 2 · Major 8 · Minor 22 · No impact listed 8 · 19 maintenance
Incidents started this day 40
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| Mailgun | We're currently investigating slow response times from our application UI | Critical | | (2.6 h) | resolved |
| GGorgias | Issue with Shopify Integration | Critical | | (28 min) | resolved |
| Scaleway | [Webhosting] Email server issues | Major | | (4.5 h) | resolved |
| Scaleway | [Webhosting] Platform #41 unavailable | Major | | (5 d) | resolved |
| CConfluent | We are experiencing increased latency and instability in Azure/eastus2 | Major | | (11 h) | resolved |
| MMessageBird (Bird) | Inbox issues when rendering WhatsApp messages | Major | | (39 min) | resolved |
| SSinch | Delivery Issue Indonesia - Smart | Major | | (1.8 h) | resolved |
| Cloudinary | Multiple Cloudinary Services are unavailable | Major | | (1.9 h) | resolved |
| GGorgias | Issue with Gmail integration | Major | | (3.1 h) | resolved |
| New Relic | New Relic UI Unavailable for EU Region | Major | | (1.6 h) | resolved |
| TTwilio | SMS Delivery Delays To Telcel Network In Mexico | Minor | | (3.2 h) | resolved |
| Scaleway | [DC2] Switch issue in DC2 Room 101 101 Rack N16 | Minor | | (2.0 h) | resolved |
| SSinch | DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR towards one of our partners in Mexico | Minor | | (2.4 h) | resolved |
| MMailjet | Slow UI response times | Minor | | (2.6 h) | resolved |
| SSinch | Delivery Issue - Colombia | Minor | | (5.1 h) | resolved |
| CCoralogix | Data index Lag - accounts over 100GB in EU region | Minor | | (1.6 h) | resolved |
| TTwilio | Inbound SMS Failures to a Subset of Twilio Singapore Phone Numbers | Minor | | (4.2 h) | resolved |
| TTwilio | Inbound SMS Failures to a Subset of Twilio Belgium Phone Numbers | Minor | | (13 h) | resolved |
| TTwilio | Inbound SMS Failures to a Subset of Twilio US Long Code Numbers | Minor | | (13 h) | resolved |
| TTwilio | Subset of Outbound Voice Call Errors | Minor | | (1.2 h) | resolved |
| TTwilio | Elevated HTTP 500 Errors for Programmable Voice Recordings API Resource | Minor | | (1.8 h) | resolved |
| Plivo | Call failures on inbound voice towards Brazil phone numbers. | Minor | | (2.5 h) | resolved |
| LLinode (Akamai) | Service Issues - Newark | Minor | | (2.9 h) | resolved |
| TTwilio | Elevated HTTP 500 Errors for A2P Brand Registration API Resource | Minor | | (9.5 h) | resolved |
| Squarespace | Issues adding List sections | Minor | | (2.3 h) | resolved |
| TTwilio | SMS Delivery Delays to Telesom Network in Somalia | Minor | | (6.2 h) | resolved |
| TTwilio | SMS Delivery Delays to to Airtel in Tanzania | Minor | | (21 h) | resolved |
| TTwilio | SMS Delivery Delays to Vodafone Network in Egypt | Minor | | (17 h) | resolved |
| Bitrise | Elevated queues on our Xcode 13.0 stack | Minor | | (30 min) | resolved |
| SSinch | Delivery issues - Vodafone Egypt | Minor | | (27 h) | resolved |
| Box | [Major] Issue delayed information in Admin Reports | Minor | | (45 h) | resolved |
| IIterable | Increase in userUpdate API 5xx errors | Minor | | (57 min) | resolved |
| TTwilio | SMS Delivery Delays to Hutchison 3G UK | No impact listed | | (0 min) | resolved |
| TTwilio | SMS Delivery Delays to All Networks in Israel (425) | No impact listed | | (0 min) | resolved |
| Hotjar | Organization logos and custom Survey logos are not rendering for all customers. | No impact listed | | (54 min) | resolved |
| Scaleway | [Elements] FR-PAR - S3 connection timeout | No impact listed | | (0 min) | resolved |
| BBugsnag | Delays in event processing | No impact listed | | (2.6 h) | resolved |
| QuickBooks Online | Some customers are unable to login into QBTime | No impact listed | | (46 min) | resolved |
| MMessageBird (Bird) | Carrier DDOS attack impacted TelServ traffic between 12:49 UTC until 13:51 UTC | No impact listed | | (0 min) | resolved |
| Airtable | Incident 09/09/21 | No impact listed | | (44 min) | resolved |
Still open from earlier days 6
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| Hotjar | Data older than 24h unavailable for all features | Critical | | (22 h) | resolved |
| Scaleway | [Webhosting] Platform #43 is unavailable | Major | | (17 h) | resolved |
| SSinch | Delivery Issue Indonesia - Smart | Major | | (13 h) | resolved |
| TTwilio | MMS Delivery Delays Over Subset of Short Codes to Multiple US Networks | Minor | | (7 d) | resolved |
| SSinch | Delivery Issue - Telefonica Peru | Minor | | (21 h) | resolved |
| TTwilio | SMS Delivery Delays to Ethiopia MTN Network | Minor | | (23 h) | resolved |
Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Mailgun, Gorgias, Scaleway, Confluent, MessageBird (Bird), Sinch, Cloudinary, New Relic, Twilio, Mailjet, Coralogix, Plivo.
Cite this
40 vendor-reported incidents started on 2021-09-09 (UTC) across 21 vendors, 10 labelled major or critical by the vendor.
- Title
- Outages on September 9, 2021
- Vendor
- Rewindex daily outage roundup
- Date
- URL
- https://rewindex.com/outages/2021-09-09