# Outages on September 9, 2021 (UTC)

> 40 incidents started on September 9, 2021 (UTC) on the status pages Rewindex archives, 10 labelled major or critical by the vendor (Mailgun, Gorgias, Scaleway); 6 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-09-09
Last updated: 2021-09-14T14:25:00Z

- Incidents started: 40 (major/critical: 10, other: 30) across 21 vendors
- Still open from earlier days: 6 · Maintenance windows: 19 · Detected outage events: 0
- By vendor impact label: critical 2, major 8, minor 22, none 8
- Previous day with incidents: [2021-09-08](https://rewindex.com/outages/2021-09-08.md) · Next: [2021-09-10](https://rewindex.com/outages/2021-09-10.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Mailgun](https://rewindex.com/company/mailgun.md) | [We're currently investigating slow response times from our application UI](https://rewindex.com/company/mailgun/incidents/3chxpxxrlhwf.md) | critical | 2021-09-09 08:22 UTC | 2021-09-09 10:59 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Issue with Shopify Integration](https://rewindex.com/company/gorgias/incidents/3ttqjz98ylwb.md) | critical | 2021-09-09 16:25 UTC | 2021-09-09 16:53 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Webhosting\] Email server issues](https://rewindex.com/company/scaleway/incidents/ksc7gmptgxtx.md) | major | 2021-09-09 06:40 UTC | 2021-09-09 11:07 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Webhosting\] Platform \#41 unavailable](https://rewindex.com/company/scaleway/incidents/9cm7ydv42xpv.md) | major | 2021-09-09 06:55 UTC | 2021-09-14 14:25 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [We are experiencing increased latency and instability in Azure/eastus2](https://rewindex.com/company/confluent/incidents/wn3thzzb0r3m.md) | major | 2021-09-09 08:49 UTC | 2021-09-09 19:43 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Inbox issues when rendering WhatsApp messages](https://rewindex.com/company/messagebird-bird/incidents/dfpvrld4541j.md) | major | 2021-09-09 13:53 UTC | 2021-09-09 14:32 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Indonesia - Smart](https://rewindex.com/company/sinch/incidents/g2vvdfrxl67w.md) | major | 2021-09-09 14:49 UTC | 2021-09-09 16:38 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Multiple Cloudinary Services are unavailable](https://rewindex.com/company/cloudinary/incidents/f4fjg5smcgxv.md) | major | 2021-09-09 15:11 UTC | 2021-09-09 17:07 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Issue with Gmail integration](https://rewindex.com/company/gorgias/incidents/ttr2gzxcgdbq.md) | major | 2021-09-09 15:39 UTC | 2021-09-09 18:46 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [New Relic UI Unavailable for EU Region](https://rewindex.com/company/new-relic/incidents/f7bkz6b6c75f.md) | major | 2021-09-09 19:38 UTC | 2021-09-09 21:11 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays To Telcel Network In Mexico](https://rewindex.com/company/twilio/incidents/v6wcwsft8mjm.md) | minor | 2021-09-09 05:35 UTC | 2021-09-09 08:48 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[DC2\] Switch issue in DC2 Room 101 101 Rack N16](https://rewindex.com/company/scaleway/incidents/ry6lvbrnkt4n.md) | minor | 2021-09-09 07:12 UTC | 2021-09-09 09:15 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MO, MT and DLR towards one of our partners in Mexico](https://rewindex.com/company/sinch/incidents/j9l30k1kk1l1.md) | minor | 2021-09-09 07:16 UTC | 2021-09-09 09:40 UTC | resolved |
| [Mailjet](https://rewindex.com/company/mailjet.md) | [Slow UI response times](https://rewindex.com/company/mailjet/incidents/2kycpbq7bmxg.md) | minor | 2021-09-09 07:59 UTC | 2021-09-09 10:33 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue - Colombia](https://rewindex.com/company/sinch/incidents/8rvnxtppfw2d.md) | minor | 2021-09-09 08:26 UTC | 2021-09-09 13:32 UTC | resolved |
| [Coralogix](https://rewindex.com/company/coralogix.md) | [Data index Lag - accounts over 100GB in EU region](https://rewindex.com/company/coralogix/incidents/3vm3wwnpypbb.md) | minor | 2021-09-09 08:44 UTC | 2021-09-09 10:20 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound SMS Failures to a Subset of Twilio Singapore Phone Numbers](https://rewindex.com/company/twilio/incidents/sqfmbt6sc83g.md) | minor | 2021-09-09 12:15 UTC | 2021-09-09 16:26 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound SMS Failures to a Subset of Twilio Belgium Phone Numbers](https://rewindex.com/company/twilio/incidents/mvz377bjzqkh.md) | minor | 2021-09-09 13:20 UTC | 2021-09-10 02:38 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound SMS Failures to a Subset of Twilio US Long Code Numbers](https://rewindex.com/company/twilio/incidents/y0kth3hfvjrk.md) | minor | 2021-09-09 13:43 UTC | 2021-09-10 03:12 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Subset of Outbound Voice Call Errors](https://rewindex.com/company/twilio/incidents/tvs4gt3mpmvh.md) | minor | 2021-09-09 15:20 UTC | 2021-09-09 16:34 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Elevated HTTP 500 Errors for Programmable Voice Recordings API Resource](https://rewindex.com/company/twilio/incidents/nsmy422wgkrl.md) | minor | 2021-09-09 16:53 UTC | 2021-09-09 18:41 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards Brazil phone numbers.](https://rewindex.com/company/plivo/incidents/m4dg4hwh1z2j.md) | minor | 2021-09-09 17:27 UTC | 2021-09-09 19:57 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Service Issues - Newark](https://rewindex.com/company/linode-akamai/incidents/pwysx66knx26.md) | minor | 2021-09-09 17:39 UTC | 2021-09-09 20:33 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Elevated HTTP 500 Errors for A2P Brand Registration API Resource](https://rewindex.com/company/twilio/incidents/hbdy9w8kh6jd.md) | minor | 2021-09-09 17:46 UTC | 2021-09-10 03:16 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Issues adding List sections](https://rewindex.com/company/squarespace/incidents/pzbcdrj822q8.md) | minor | 2021-09-09 19:32 UTC | 2021-09-09 21:51 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Telesom Network in Somalia](https://rewindex.com/company/twilio/incidents/f4hphr51vn02.md) | minor | 2021-09-09 20:04 UTC | 2021-09-10 02:16 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to to Airtel in Tanzania](https://rewindex.com/company/twilio/incidents/8v5lk0nbfsm6.md) | minor | 2021-09-09 21:15 UTC | 2021-09-10 18:36 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Vodafone Network in Egypt](https://rewindex.com/company/twilio/incidents/d7pywt5fn97d.md) | minor | 2021-09-09 21:38 UTC | 2021-09-10 14:27 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Elevated queues on our Xcode 13.0 stack](https://rewindex.com/company/bitrise/incidents/d4jzgkvpjd7n.md) | minor | 2021-09-09 22:17 UTC | 2021-09-09 22:47 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery issues - Vodafone Egypt](https://rewindex.com/company/sinch/incidents/t2qcrw8cxpky.md) | minor | 2021-09-09 22:46 UTC | 2021-09-11 01:29 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [\[Major\] Issue delayed information in Admin Reports](https://rewindex.com/company/box/incidents/bdy9j6jk6hky.md) | minor | 2021-09-09 22:50 UTC | 2021-09-11 20:03 UTC | resolved |
| [Iterable](https://rewindex.com/company/iterable.md) | [Increase in userUpdate API 5xx errors](https://rewindex.com/company/iterable/incidents/dkrphpm0hy26.md) | minor | 2021-09-09 23:33 UTC | 2021-09-10 00:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Hutchison 3G UK](https://rewindex.com/company/twilio/incidents/fkp17hczpkjj.md) | none | 2021-09-09 02:44 UTC | 2021-09-09 02:44 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to All Networks in Israel (425)](https://rewindex.com/company/twilio/incidents/h5dz7bf43ldb.md) | none | 2021-09-09 10:05 UTC | 2021-09-09 10:05 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Organization logos and custom Survey logos are not rendering for all customers.](https://rewindex.com/company/hotjar/incidents/z2gtf7cx4ss5.md) | none | 2021-09-09 13:20 UTC | 2021-09-09 14:14 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Elements\] FR-PAR - S3 connection timeout](https://rewindex.com/company/scaleway/incidents/z3hslzdl1k05.md) | none | 2021-09-09 14:36 UTC | 2021-09-09 14:36 UTC | resolved |
| [Bugsnag](https://rewindex.com/company/bugsnag.md) | [Delays in event processing](https://rewindex.com/company/bugsnag/incidents/hp2r11z7bq5c.md) | none | 2021-09-09 16:36 UTC | 2021-09-09 19:10 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [Some customers are unable to login into QBTime](https://rewindex.com/company/quickbooks-online/incidents/08mmrk74xls2.md) | none | 2021-09-09 17:05 UTC | 2021-09-09 17:51 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Carrier DDOS attack impacted TelServ traffic between 12:49 UTC until 13:51 UTC](https://rewindex.com/company/messagebird-bird/incidents/6snyln74cc7k.md) | none | 2021-09-09 17:22 UTC | 2021-09-09 17:22 UTC | resolved |
| [Airtable](https://rewindex.com/company/airtable.md) | [Incident 09/09/21](https://rewindex.com/company/airtable/incidents/g6bqh86dxj3g.md) | none | 2021-09-09 19:09 UTC | 2021-09-09 19:53 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Data older than 24h unavailable for all features](https://rewindex.com/company/hotjar/incidents/ts0tqh9wbpfs.md) | critical | 2021-09-08 10:25 UTC | 2021-09-09 07:58 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Webhosting\] Platform \#43 is unavailable](https://rewindex.com/company/scaleway/incidents/pdz06z3mqgsc.md) | major | 2021-09-08 15:34 UTC | 2021-09-09 08:21 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Indonesia - Smart](https://rewindex.com/company/sinch/incidents/9c5ncch6bx0t.md) | major | 2021-09-08 15:56 UTC | 2021-09-09 04:52 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [MMS Delivery Delays Over Subset of Short Codes to Multiple US Networks](https://rewindex.com/company/twilio/incidents/3dd98454mx8s.md) | minor | 2021-09-02 18:01 UTC | 2021-09-09 22:57 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue - Telefonica Peru](https://rewindex.com/company/sinch/incidents/9d0qkg2wxddb.md) | minor | 2021-09-08 07:28 UTC | 2021-09-09 04:24 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Ethiopia MTN Network](https://rewindex.com/company/twilio/incidents/zt2ss4wl2ndk.md) | minor | 2021-09-08 15:18 UTC | 2021-09-09 13:48 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - MMS/SMS](https://rewindex.com/company/bandwidth/incidents/sn6tg2xhmp37.md) | maintenance | 2021-09-09 03:00 UTC | 2021-09-09 08:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/0xjssxqhw6xx.md) | maintenance | 2021-09-09 03:00 UTC | 2021-09-09 07:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/07kqgz8ynnnt.md) | maintenance | 2021-09-09 03:04 UTC | 2021-09-09 07:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US Toll-Free SMS & MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/glvddzr06d4n.md) | maintenance | 2021-09-09 03:04 UTC | 2021-09-09 07:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/t47y3kpry1r9.md) | maintenance | 2021-09-09 04:00 UTC | 2021-09-09 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Costa Rica SMS Carrier Maintenance - ICE](https://rewindex.com/company/twilio/incidents/wv32jn1v5kzh.md) | maintenance | 2021-09-09 04:00 UTC | 2021-09-09 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Mexico SMS Carrier Maintenance - Telcel Mexico](https://rewindex.com/company/twilio/incidents/xnskhjn60rt6.md) | maintenance | 2021-09-09 04:00 UTC | 2021-09-09 09:30 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - AT&T- US](https://rewindex.com/company/sinch/incidents/b16v85rmgt99.md) | maintenance | 2021-09-09 04:01 UTC | 2021-09-09 11:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/485wbpwffq5r.md) | maintenance | 2021-09-09 05:00 UTC | 2021-09-09 11:12 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/yfwpzmp0617b.md) | maintenance | 2021-09-09 05:00 UTC | 2021-09-09 14:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/bv9k4zm55xhl.md) | maintenance | 2021-09-09 05:00 UTC | 2021-09-09 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/gqx8h6ydrp0d.md) | maintenance | 2021-09-09 05:00 UTC | 2021-09-09 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - North America Long Number Provider](https://rewindex.com/company/sinch/incidents/czw5b7wpx5gh.md) | maintenance | 2021-09-09 05:00 UTC | 2021-09-09 14:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance towards AT&T in Mexico](https://rewindex.com/company/sinch/incidents/ckqgdw9w4kkd.md) | maintenance | 2021-09-09 05:00 UTC | 2021-09-09 12:01 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365 & DI Live Link 365 \| Enterprise Messaging & Operator Services \| Network Maintenance \| PCR Number \# PSD-9199](https://rewindex.com/company/sinch/incidents/q18g29xy66vs.md) | maintenance | 2021-09-09 06:00 UTC | 2021-09-09 07:17 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on inbound calls towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/0rchsb5rytlk.md) | maintenance | 2021-09-09 07:45 UTC | 2021-09-09 12:01 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [\[Scheduled\] Change of gateway IP address : Alertmanager](https://rewindex.com/company/grafana-cloud/incidents/3bvnc85zcgbn.md) | maintenance | 2021-09-09 08:01 UTC | 2021-09-09 11:00 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [\[Scheduled\] Change of gateway IP address : Tempo](https://rewindex.com/company/grafana-cloud/incidents/x3y81pvw6vv7.md) | maintenance | 2021-09-09 11:00 UTC | 2021-09-09 14:00 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [\[Scheduled\] Change of gateway IP address : Logs](https://rewindex.com/company/grafana-cloud/incidents/y1j15s714zp6.md) | maintenance | 2021-09-09 14:01 UTC | 2021-09-09 17:00 UTC | resolved |

## Cite this

40 vendor-reported incidents started on 2021-09-09 (UTC) across 21 vendors, 10 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-09-09
- Citation: Rewindex daily outage roundup, “Outages on September 9, 2021” (2021-09-09 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-09-09 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on September 9, 2021 (2021-09-09)](https://rewindex.com/outages/2021-09-09)`


---
Canonical: https://rewindex.com/outages/2021-09-09 · Markdown: https://rewindex.com/outages/2021-09-09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:53:41.450Z