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CompaniesNew RelicMonthly reportsSeptember 2021

New Relic in September 2021: incidents, uptime and changes

14incidents posted
4labelled major or critical
98.93%free of major/critical
97.44%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 7 h 38 min, incident time 18 h 25 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 4 · Minor 8 · No impact listed 2

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
New Relic UI Unavailable for EU RegionMajor1.6 hresolved09-09
NRQL Alerts Lag and Unavailable for EU RegionMajor41 minresolved09-14
New Relic Alert Irregularities for US RegionMajor5.0 hresolved09-24
NR1 UI Unavailable in US RegionMajor23 minresolved09-28

Other incidents 10

IncidentImpactStartedDurationStatusDay
Browser Alerts and UI Delays and Irregularities for US RegionMinor1.4 hresolved09-01
New Relic Delays with Events for US RegionMinor1.6 hresolved09-14
New Relic Delays for US RegionMinor4.9 hresolved09-18
Infrastructure Alerts Unavailable for EU RegionMinor15 minresolved09-21
Logging Alert/UI Irregularities for US RegionMinor17 minresolved09-27
All Products UI Unavailable for US RegionNo impact listed0 minresolved09-27
Infrastructure Alerts and UI Delays for US RegionMinor13 minresolved09-29
Synthetics Alerts/UI Delays for EU RegionMinor8 minresolved09-29
NR1 and Alerts Irregularities for US and EU RegionsMinor2.0 hresolved09-29
NRQL Query Irregularities for US RegionNo impact listed0 minresolved09-30

Cite this

New Relic posted 14 status incidents in September 2021 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
New Relic in September 2021
Vendor
New Relic
Date
URL
https://rewindex.com/company/new-relic/2021/09

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