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Iterable: Increase in userUpdate API 5xx errors

MinorStatus: resolvedStarted Resolved (57 min)1 updatestatus.iterable.com (opens in new tab)

Timeline of updates

  1. resolved

    We have continued to monitor the userUpdate API since the fix was deployed and there have been no subsequent 5xx errors. If you have any further questions please contact your account manager or contact support at support@iterable.com

From Iterable’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.iterable.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Iterable, started 2021-09-09 23:33 UTC, resolved after 57 min, 1 update(s).

Title
Increase in userUpdate API 5xx errors
Vendor
Iterable
Date
URL
https://rewindex.com/company/iterable/incidents/dkrphpm0hy26

Iterable profileRecent Iterable incidentsAll outages on September 9, 2021Iterable in September 2021MarkdownJSON