Hotjar: Organization logos and custom Survey logos are not rendering for all customers.
Timeline of updates
- resolved
The issue has been resolved! Thank you all so much for your patience while we looked into this.
From Hotjar’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.hotjar.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Hotjar, started 2021-09-09 13:20 UTC, resolved after 54 min, 1 update(s).
- Title
- Organization logos and custom Survey logos are not rendering for all customers.
- Vendor
- Hotjar
- Date
- URL
- https://rewindex.com/company/hotjar/incidents/z2gtf7cx4ss5
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