# Hotjar: Organization logos and custom Survey logos are not rendering for all customers.

> Hotjar status incident “Organization logos and custom Survey logos are not rendering for all customers.” on 2021-09-09: impact none (vendor’s label), 54 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/z2gtf7cx4ss5
Last updated: 2021-09-09T14:14:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-09-09 13:20 UTC · Resolved: 2021-09-09 14:14 UTC · Duration: 54 min
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/z2gtf7cx4ss5](https://status.hotjar.com/incidents/z2gtf7cx4ss5)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2021-09-09 14:14 UTC: The issue has been resolved! Thank you all so much for your patience while we looked into this.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2021-09-09 13:20 UTC, resolved after 54 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/z2gtf7cx4ss5
- Citation: Hotjar, “Organization logos and custom Survey logos are not rendering for all customers.” (2021-09-09 13:20 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/z2gtf7cx4ss5 (CC BY 4.0).
- Markdown link: `[Hotjar: Organization logos and custom Survey logos are not rendering for all customers. (2021-09-09)](https://rewindex.com/company/hotjar/incidents/z2gtf7cx4ss5)`


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Canonical: https://rewindex.com/company/hotjar/incidents/z2gtf7cx4ss5 · Markdown: https://rewindex.com/company/hotjar/incidents/z2gtf7cx4ss5.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/z2gtf7cx4ss5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:41:46.982Z