CompaniesMessageBird (Bird)Monthly reportsOctober 2021
MessageBird (Bird) in October 2021: incidents, uptime and changes
Vendor-reported outage time 12 h 9 min, incident time 14 h 56 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 2 · Minor 3 · No impact listed 1
Major and critical incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Inbox is unavailable | Critical | 1.1 h | resolved | 10-28 | |
| Issues with WhatsApp, Facebook Messenger and Instagram channels | Major | 8.5 h | resolved | 10-04 | |
| Conversations API small subset of traffic having retrieving and sending messages failures | Major | 3.2 h | resolved | 10-28 |
Other incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Calls to Spain are disconnecting shortly after answered. | No impact listed | 6.7 h | resolved | 10-07 | |
| SMS delivery delays | Minor | 1.5 h | resolved | 10-12 | |
| Elevated error responses in Conversations API | Minor | 23 min | resolved | 10-18 | |
| Our Dashboard insights application for Flowbuilder, SMS, Inbox and our Reporting API is not available | Minor | 53 min | resolved | 10-31 |
Maintenance 3
Cite this
MessageBird (Bird) posted 7 status incidents in October 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- MessageBird (Bird) in October 2021
- Vendor
- MessageBird (Bird)
- Date
- URL
- https://rewindex.com/company/messagebird-bird/2021/10