rewindex

Outages by dayOctober 31, 2021

Outages on October 31, 2021

UTC day 2021-10-31 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

7incidents started
2labelled major or critical
6vendors with a new incident
6still open from earlier days

By vendor label: Critical 1 · Major 1 · Minor 4 · No impact listed 1 · 6 maintenance

Incidents started this day 7

VendorIncidentImpactStartedResolvedStatus
CloseApplication loading issuesCritical (38 min)resolved
CanvaIssues retrieving designs on the homepageMajor (11 min)resolved
MessageBird (Bird)Our Dashboard insights application for Flowbuilder, SMS, Inbox and our Reporting API is not availableMinor (53 min)resolved
TwilioSMS Delivery Delays to Telkomsel IndonesiaMinor (1.9 h)resolved
New RelicAlert and Usage UI Delays for US RegionMinor (17 min)resolved
TwilioInbound Call Failures to Twilio Colombia Landline Phone NumbersMinor (2.0 h)resolved
HeapHeap Connect Data StalenessNo impact listed (8.7 h)resolved

Still open from earlier days 6

VendorIncidentImpactStartedResolvedStatus
Scaleway[Webhosting] cPanel platform issueMajor (6 d)resolved
GorgiasInstagram comments not received in Gorgias for some Instagram accounts.Minor (16 d)resolved
LeverStale data in Visual InsightsMinor (13 d)resolved
Scaleway[Webhosting] PHP 5.6 configuration issueMinor (15 d)resolved
SinchService Notification - DashboardMinor (4 d)resolved
TwilioExperiencing Failures With Conversations Frontend SDK v2.0.0 When Sending Media MessagesMinor (3 d)resolved

Maintenance 6

VendorIncidentImpactStartedResolvedStatus
Grafana Cloud[Scheduled] NAT Gateway Maintenance in US Central RegionMaintenance (15 min)resolved
Twilio[Scheduled] SMS Carrier Partner MaintenanceMaintenance (9.0 h)resolved
Twilio[Scheduled] US SMS Carrier Maintenance - Verizon USMaintenance (4.0 h)resolved
Wise[Scheduled] Scheduled Database UpgradeMaintenance (15 min)resolved
Sinch[Scheduled] Maintenance - Support ticket system UpgradeMaintenance (1.2 h)resolved
Buildkite[Scheduled] Database maintenanceMaintenance (57 min)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Close, Canva, MessageBird (Bird), Twilio, New Relic, Heap.

Cite this

7 vendor-reported incidents started on 2021-10-31 (UTC) across 6 vendors, 2 labelled major or critical by the vendor.

Title
Outages on October 31, 2021
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2021-10-31

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