# Outages on October 31, 2021 (UTC) > 7 incidents started on October 31, 2021 (UTC) on the status pages Rewindex archives, 2 labelled major or critical by the vendor (Close, Canva); 6 more were still open from earlier days. Canonical: https://rewindex.com/outages/2021-10-31 Last updated: 2021-10-31T23:26:00Z - Incidents started: 7 (major/critical: 2, other: 5) across 6 vendors - Still open from earlier days: 6 · Maintenance windows: 6 · Detected outage events: 0 - By vendor impact label: critical 1, major 1, minor 4, none 1 - Previous day with incidents: [2021-10-30](https://rewindex.com/outages/2021-10-30.md) · Next: [2021-11-01](https://rewindex.com/outages/2021-11-01.md) · [All days](https://rewindex.com/outages.md) Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages. ## Incidents started this day | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Close](https://rewindex.com/company/close.md) | [Application loading issues](https://rewindex.com/company/close/incidents/gxtvcjrh9f4m.md) | critical | 2021-10-31 00:01 UTC | 2021-10-31 00:39 UTC | resolved | | [Canva](https://rewindex.com/company/canva.md) | [Issues retrieving designs on the homepage](https://rewindex.com/company/canva/incidents/843zq4s1zhfj.md) | major | 2021-10-31 23:15 UTC | 2021-10-31 23:26 UTC | resolved | | [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Our Dashboard insights application for Flowbuilder, SMS, Inbox and our Reporting API is not available](https://rewindex.com/company/messagebird-bird/incidents/4tlhq8ph35mx.md) | minor | 2021-10-31 01:32 UTC | 2021-10-31 02:25 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Telkomsel Indonesia](https://rewindex.com/company/twilio/incidents/90tdgfw7vsyd.md) | minor | 2021-10-31 08:01 UTC | 2021-10-31 09:53 UTC | resolved | | [New Relic](https://rewindex.com/company/new-relic.md) | [Alert and Usage UI Delays for US Region](https://rewindex.com/company/new-relic/incidents/wy8ygknncn70.md) | minor | 2021-10-31 14:10 UTC | 2021-10-31 14:27 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Call Failures to Twilio Colombia Landline Phone Numbers](https://rewindex.com/company/twilio/incidents/cqmvq07njp40.md) | minor | 2021-10-31 14:30 UTC | 2021-10-31 16:33 UTC | resolved | | [Heap](https://rewindex.com/company/heap.md) | [Heap Connect Data Staleness](https://rewindex.com/company/heap/incidents/9lfnx2l4mq34.md) | none | 2021-10-31 03:48 UTC | 2021-10-31 12:31 UTC | resolved | ## Still open from earlier days | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Webhosting\] cPanel platform issue](https://rewindex.com/company/scaleway/incidents/cfq20wmpzfwt.md) | major | 2021-10-27 07:49 UTC | 2021-11-02 11:20 UTC | resolved | | [Gorgias](https://rewindex.com/company/gorgias.md) | [Instagram comments not received in Gorgias for some Instagram accounts.](https://rewindex.com/company/gorgias/incidents/fmy031z9y03c.md) | minor | 2021-10-26 15:57 UTC | 2021-11-11 16:50 UTC | resolved | | [Lever](https://rewindex.com/company/lever.md) | [Stale data in Visual Insights](https://rewindex.com/company/lever/incidents/rfxpskrz2xgp.md) | minor | 2021-10-26 17:42 UTC | 2021-11-08 17:59 UTC | resolved | | [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Webhosting\] PHP 5.6 configuration issue](https://rewindex.com/company/scaleway/incidents/2ms3y036fxkb.md) | minor | 2021-10-28 10:49 UTC | 2021-11-12 15:44 UTC | resolved | | [Sinch](https://rewindex.com/company/sinch.md) | [Service Notification - Dashboard](https://rewindex.com/company/sinch/incidents/d57f568f4zw9.md) | minor | 2021-10-29 07:35 UTC | 2021-11-02 09:05 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Experiencing Failures With Conversations Frontend SDK v2.0.0 When Sending Media Messages](https://rewindex.com/company/twilio/incidents/rjpmdkt3xjg6.md) | minor | 2021-10-29 09:16 UTC | 2021-11-01 14:21 UTC | resolved | ## Maintenance | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [\[Scheduled\] NAT Gateway Maintenance in US Central Region](https://rewindex.com/company/grafana-cloud/incidents/b9126bqxcn9d.md) | maintenance | 2021-10-31 02:00 UTC | 2021-10-31 02:15 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/jp8jgyw6g942.md) | maintenance | 2021-10-31 03:00 UTC | 2021-10-31 12:01 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - Verizon US](https://rewindex.com/company/twilio/incidents/k9vxf0mnlhhv.md) | maintenance | 2021-10-31 06:00 UTC | 2021-10-31 10:00 UTC | resolved | | [Wise](https://rewindex.com/company/wise.md) | [\[Scheduled\] Scheduled Database Upgrade](https://rewindex.com/company/wise/incidents/rrkqq4zm24ck.md) | maintenance | 2021-10-31 07:00 UTC | 2021-10-31 07:15 UTC | resolved | | [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Maintenance - Support ticket system Upgrade](https://rewindex.com/company/sinch/incidents/tms24sbd4gyn.md) | maintenance | 2021-10-31 09:47 UTC | 2021-10-31 11:00 UTC | resolved | | [Buildkite](https://rewindex.com/company/buildkite.md) | [\[Scheduled\] Database maintenance](https://rewindex.com/company/buildkite/incidents/brnsycbqxmrj.md) | maintenance | 2021-10-31 19:03 UTC | 2021-10-31 20:00 UTC | resolved | ## Cite this 7 vendor-reported incidents started on 2021-10-31 (UTC) across 6 vendors, 2 labelled major or critical by the vendor. - Canonical URL: https://rewindex.com/outages/2021-10-31 - Citation: Rewindex daily outage roundup, “Outages on October 31, 2021” (2021-10-31 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-10-31 (CC BY 4.0). - Markdown link: `[Rewindex daily outage roundup: Outages on October 31, 2021 (2021-10-31)](https://rewindex.com/outages/2021-10-31)` --- Canonical: https://rewindex.com/outages/2021-10-31 · Markdown: https://rewindex.com/outages/2021-10-31.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:55:41.696Z