# MessageBird (Bird) in October 2021: incidents, uptime and changes

> MessageBird (Bird) in October 2021: 7 incidents on its status page (3 major or critical), 98.36% free of major or critical incidents (vendor-reported). From Rewindex’s archive of MessageBird (Bird)’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/messagebird-bird/2021/10
Last updated: 2021-11-01T00:00:00Z

- Incidents posted: 7 (major/critical: 3) · Maintenance: 3
- By vendor impact label: critical 1, major 2, minor 3, none 1
- Uptime (vendor-reported): 98.36% free of major/critical incidents, 97.99% free of any incident; outage time 12 h 9 min, incident time 14 h 56 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2021](https://rewindex.com/company/messagebird-bird/2021/09.md) · Next: [November 2021](https://rewindex.com/company/messagebird-bird/2021/11.md) · [All months](https://rewindex.com/company/messagebird-bird/reports.md) · [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Inbox is unavailable](https://rewindex.com/company/messagebird-bird/incidents/6yt09103ys0t.md) | critical | 2021-10-28 13:51 UTC | 2021-10-28 14:58 UTC | 1.1 h | resolved |
| [Issues with WhatsApp, Facebook Messenger and Instagram channels](https://rewindex.com/company/messagebird-bird/incidents/j4jq2n51q7hn.md) | major | 2021-10-04 15:58 UTC | 2021-10-05 00:28 UTC | 8.5 h | resolved |
| [Conversations API small subset of traffic having retrieving  and sending messages failures](https://rewindex.com/company/messagebird-bird/incidents/4bj8wwcnk8p1.md) | major | 2021-10-28 14:16 UTC | 2021-10-28 17:30 UTC | 3.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issues with WhatsApp, Facebook Messenger and Instagram channels](https://rewindex.com/company/messagebird-bird/incidents/j4jq2n51q7hn.md) | major | 2021-10-04 15:58 UTC | 2021-10-05 00:28 UTC | 8.5 h | resolved |
| [Calls to Spain are disconnecting shortly after answered.](https://rewindex.com/company/messagebird-bird/incidents/qvgw4wknwm89.md) | none | 2021-10-07 11:40 UTC | 2021-10-07 18:21 UTC | 6.7 h | resolved |
| [SMS delivery delays](https://rewindex.com/company/messagebird-bird/incidents/4mpr359qxq53.md) | minor | 2021-10-12 18:33 UTC | 2021-10-12 20:04 UTC | 1.5 h | resolved |
| [Elevated error responses in Conversations API](https://rewindex.com/company/messagebird-bird/incidents/ck1m62bfkn2k.md) | minor | 2021-10-18 15:41 UTC | 2021-10-18 16:04 UTC | 23 min | resolved |
| [Inbox is unavailable](https://rewindex.com/company/messagebird-bird/incidents/6yt09103ys0t.md) | critical | 2021-10-28 13:51 UTC | 2021-10-28 14:58 UTC | 1.1 h | resolved |
| [Conversations API small subset of traffic having retrieving  and sending messages failures](https://rewindex.com/company/messagebird-bird/incidents/4bj8wwcnk8p1.md) | major | 2021-10-28 14:16 UTC | 2021-10-28 17:30 UTC | 3.2 h | resolved |
| [Our Dashboard insights application for Flowbuilder, SMS, Inbox and our Reporting API is not available](https://rewindex.com/company/messagebird-bird/incidents/4tlhq8ph35mx.md) | minor | 2021-10-31 01:32 UTC | 2021-10-31 02:25 UTC | 53 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Maintenance on smpp03.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/3ycmg40vqqmv.md) | maintenance | 2021-10-26 08:00 UTC | 2021-10-26 08:15 UTC | 15 min | resolved |
| [\[Scheduled\] Maintenance on smpp02.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/jz9bglr1m8ws.md) | maintenance | 2021-10-27 08:00 UTC | 2021-10-27 08:08 UTC | 8 min | resolved |
| [\[Scheduled\] Maintenance on smpp01.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/h2v49n3mktfk.md) | maintenance | 2021-10-28 08:00 UTC | 2021-10-28 08:14 UTC | 14 min | resolved |

## Cite this

MessageBird (Bird) posted 7 status incidents in October 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/messagebird-bird/2021/10
- Citation: MessageBird (Bird), “MessageBird (Bird) in October 2021” (2021-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/messagebird-bird/2021/10 (CC BY 4.0).
- Markdown link: `[MessageBird (Bird): MessageBird (Bird) in October 2021 (2021-10-01)](https://rewindex.com/company/messagebird-bird/2021/10)`


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Canonical: https://rewindex.com/company/messagebird-bird/2021/10 · Markdown: https://rewindex.com/company/messagebird-bird/2021/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:33:30.935Z