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CompaniesGrafana CloudMonthly reportsSeptember 2021

Grafana Cloud in September 2021: incidents, uptime and changes

6incidents posted
2labelled major or critical
99.50%free of major/critical
98.66%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 3 h 32 min, incident time 9 h 37 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 3 · No impact listed 1

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Cortex EU cluster data ingestion issuesMajor2.7 hresolved09-17
Some Grafana Cloud sites unreachableMajor50 minresolved09-22

Other incidents 4

IncidentImpactStartedDurationStatusDay
Degraded Loki performanceMinor0 minresolved09-13
Missing billing usage data for Loki / TempoNo impact listed0 minresolved09-17
Grafana Cloud portal latencyMinor31 minresolved09-21
Inadvertent downgrade of some Grafana Cloud customersMinor5.6 hresolved09-30

Maintenance 3

Show scheduled maintenance

Cite this

Grafana Cloud posted 6 status incidents in September 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Grafana Cloud in September 2021
Vendor
Grafana Cloud
Date
URL
https://rewindex.com/company/grafana-cloud/2021/09

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