Outages by daySeptember 16, 2021

Outages on September 16, 2021

UTC day 2021-09-16 (Sep 16, 2021, 00:00 to Sep 16, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

29incidents started

1labelled major or critical

20vendors with a new incident

9still open from earlier days

By vendor label: Major 1 · Minor 19 · No impact listed 9 · 23 maintenance

Incidents started this day 29

Vendor	Incident	Impact	Started	Resolved	Status
Mapbox	Elevated authentication errors for offline routing tiles	Major	12:57	18:21 (5.4 h)	resolved
DNSimple	DNS resolution issues in SYDNEY (SYD) region	Minor	03:06	08:02 (4.9 h)	resolved
Confluent	Azure Private Endpoint to Confluent Private Link Creation Failures	Minor	03:53	Sep 18, 2021, 00:26 (45 h)	resolved
Plivo	Inbound SMS Issue - (Marquette, MI)	Minor	04:14	21:19 (17 h)	resolved
Heap	Temporary Drop-down Data Latency	Minor	04:56	13:38 (8.7 h)	resolved
InfluxData (InfluxDB Cloud)	Query timeouts affecting AWS us-west-2 region.	Minor	05:06	05:18 (12 min)	resolved
Twilio	One Way Audio Issue Affecting Inbound and Outbound Calls to a Subset of Twilio Japan Numbers	Minor	05:25	Sep 17, 2021, 20:19 (39 h)	resolved
Sinch	Delivery issue - Kuwait Ooredoo	Minor	06:40	Sep 17, 2021, 05:51 (23 h)	resolved
Mapbox	Some MTS jobs are experiencing delays	Minor	07:31	15:52 (8.3 h)	resolved
Twilio	SMS Delivery Delays to Czech Republic O2	Minor	09:12	13:58 (4.8 h)	resolved
Keeper	File attachment downloads in EU Data Center	Minor	10:02	10:06 (4 min)	resolved
Twilio	SMS Delivery Delays to Kuwait Ooredoo	Minor	10:39	11:29 (50 min)	resolved
Bandwidth	V2 Voice Conference Incident	Minor	12:25	13:36 (1.2 h)	resolved
Scaleway	[Webhosting] Outbound emailing issues	Minor	14:57	Sep 27, 2021, 11:04 (11 d)	resolved
Mattermost	Delay on new cloud workspace signups	Minor	15:20	15:49 (30 min)	resolved
Monday.com	Connectivity Issues across accounts and devices - Source Identified	Minor	15:35	20:11 (4.6 h)	resolved
Klaviyo	Delay in Analytics Processing for 12.5% of Metrics	Minor	15:51	Sep 21, 2021, 21:31 (5 d)	resolved
Bitrise	Increased queue time on our Xcode 13.0 stack	Minor	15:57	16:40 (43 min)	resolved
Sinch	DI MMS 365 (MM4) \| Operator Services \| Potential delay in delivery of MO, MT and DLR \| TT# MNOC-33119	Minor	18:13	22:44 (4.5 h)	resolved
Sinch	DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-33123	Minor	20:15	20:52 (37 min)	resolved
Bandwidth	Network Incident	No impact listed	03:00	03:00 (0 min)	resolved
Bandwidth	Bandwidth Local Market Impairment - LATA 342 Marquette, MI	No impact listed	03:55	21:18 (17 h)	resolved
Airtable	Custom Scripts Incident (09/15/21)	No impact listed	05:05	19:03 (14 h)	resolved
Typeform	Typeform user admin - Unavailable	No impact listed	13:02	13:04 (2 min)	resolved
Mattermost	Degraded performance on some workspaces	No impact listed	15:40	19:12 (3.5 h)	resolved
Elastic Cloud	Issues creating Azure Private Link connections for ESS Azure regions	No impact listed	17:16	Oct 5, 2021, 11:39 (19 d)	resolved
Twilio	Programmable Voice Degredation for a Subset of Calls to the UK	No impact listed	18:16	18:16 (0 min)	resolved
Substack	Delayed email sending for some publications	No impact listed	19:30	19:30 (0 min)	resolved
SparkPost	Outbound message delivery is delayed/slow for some SparkPost and SparkPost Enterprise customers (US hosted only)	No impact listed	19:40	21:35 (1.9 h)	resolved

Still open from earlier days 9

Vendor	Incident	Impact	Started	Resolved	Status
Pusher	Increased Error Rates in our EU Cluster	Major	Sep 15, 2021, 15:00	15:20 (24 h)	resolved
Jira	Degraded performance on Chrome 92 Windows with Crowdstrike agent	Minor	Sep 10, 2021, 03:38	Sep 23, 2021, 02:05 (13 d)	resolved
Sinch	Delivery Issue Brazil - Claro	Minor	Sep 10, 2021, 13:03	Sep 17, 2021, 05:46 (7 d)	resolved
Retool	Investigating elevated backend API latency	Minor	Sep 15, 2021, 12:15	Sep 17, 2021, 16:06 (2 d)	resolved
Twilio	Outbound Call Failures to South Africa Vodacom Network	Minor	Sep 15, 2021, 16:23	21:02 (29 h)	resolved
Jira	Outlook users not receiving emails from Jira products	Minor	Sep 15, 2021, 19:38	03:08 (7.5 h)	resolved
SparkPost	Outbound message delivery is delayed/slow for some SparkPost and SparkPost Enterprise customers (US hosted only)	Minor	Sep 15, 2021, 21:36	01:09 (3.5 h)	resolved
Trello	Outlook users not receiving emails from Jira products	Minor	Sep 15, 2021, 22:13	03:08 (4.9 h)	resolved
Bitbucket	Outlook users not receiving emails from Jira products	Minor	Sep 15, 2021, 22:13	03:08 (4.9 h)	resolved

Maintenance 23

Vendor	Incident	Impact	Started	Resolved	Status
Amplitude	[Scheduled] Data Processing Maintenance	Maintenance	00:00	02:02 (2.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll Free MMS/SMS	Maintenance	03:00	07:00 (4.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Toll-Free Number Provider	Maintenance	03:00	07:00 (4.0 h)	resolved
Twilio	[Scheduled] US/CA SMS/MMS Carrier Partner Maintenance	Maintenance	03:00	07:00 (4.0 h)	resolved
Twilio	[Scheduled] US Toll-Free SMS & MMS Carrier Partner Maintenance	Maintenance	03:00	07:00 (4.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound MMS towards the US & Canada phone numbers	Maintenance	04:00	11:00 (7.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	04:00	09:00 (5.0 h)	resolved
Sinch	[Scheduled] External Maintenance - AT&T- US	Maintenance	04:00	11:00 (7.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - AT&T US	Maintenance	04:37	11:01 (6.4 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	06:00	10:00 (4.0 h)	resolved
Sinch	[Scheduled] External Maintenance - North America Long Number Provider	Maintenance	06:00	10:00 (4.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 \| Operator Services \| Network Maintenance \| PCR Number # PSD-9209	Maintenance	06:00	09:47 (3.8 h)	resolved
Red Hat (incl. Quay.io)	[Scheduled] Bugzilla release - maintainence	Maintenance	07:01	07:15 (14 min)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - MMS	Maintenance	07:30	11:00 (3.5 h)	resolved
Sinch	[Scheduled] Sinch Planned Maintenance: MMS	Maintenance	07:30	12:01 (4.5 h)	resolved
Opsgenie	[Scheduled] Opsgenie Reporting & Analytics is under maintenance in the US	Maintenance	07:30	09:30 (2.0 h)	resolved
Scaleway	[Scheduled] [Dedibox] Network infrastructure maintenance	Maintenance	08:01	10:00 (2.0 h)	resolved
Coralogix	[Scheduled] New Coralogix Archive structure - Enabling direct archive queries, SQL, Parsing on-the-fly	Maintenance	09:00	10:00 (1.0 h)	resolved
Opsgenie	[Scheduled] Opsgenie Reporting & Analytics is under maintenance in the US	Maintenance	10:31	11:26 (55 min)	resolved
Twilio	[Scheduled] Japan Voice Carrier Partner Maintenance	Maintenance	15:02	15:30 (28 min)	resolved
DNSimple	[Scheduled] System upgrades in Amsterdam (AMS) and Virginia (IAD) datacenters	Maintenance	17:02	20:25 (3.4 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Beeline Russia	Maintenance	21:00	Sep 17, 2021, 00:00 (3.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 \| Enterprise Messaging \| Pre-Election Messages To Russia	Maintenance	21:04	Sep 21, 2021, 00:00 (4 d)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Mapbox, DNSimple, Confluent, Plivo, Heap, InfluxData (InfluxDB Cloud), Twilio, Sinch, Keeper, Bandwidth, Scaleway, Mattermost.

Cite this

29 vendor-reported incidents started on 2021-09-16 (UTC) across 20 vendors, 1 labelled major or critical by the vendor.

Title: Outages on September 16, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-09-16 00:00 UTC
URL: https://rewindex.com/outages/2021-09-16

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