# Outages on September 16, 2021 (UTC)

> 29 incidents started on September 16, 2021 (UTC) on the status pages Rewindex archives, 1 labelled major or critical by the vendor (Mapbox); 9 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-09-16
Last updated: 2021-09-23T17:16:00Z

- Incidents started: 29 (major/critical: 1, other: 28) across 20 vendors
- Still open from earlier days: 9 · Maintenance windows: 23 · Detected outage events: 0
- By vendor impact label: major 1, minor 19, none 9
- Previous day with incidents: [2021-09-15](https://rewindex.com/outages/2021-09-15.md) · Next: [2021-09-17](https://rewindex.com/outages/2021-09-17.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Elevated authentication errors for offline routing tiles](https://rewindex.com/company/mapbox/incidents/7gx0tkj55w0x.md) | major | 2021-09-16 12:57 UTC | 2021-09-16 18:21 UTC | resolved |
| [DNSimple](https://rewindex.com/company/dnsimple.md) | [DNS resolution issues in SYDNEY (SYD) region](https://rewindex.com/company/dnsimple/incidents/cnmypwgfqprf.md) | minor | 2021-09-16 03:06 UTC | 2021-09-16 08:02 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Azure Private Endpoint to Confluent Private Link Creation Failures](https://rewindex.com/company/confluent/incidents/tf7mdyhmk9xj.md) | minor | 2021-09-16 03:53 UTC | 2021-09-18 00:26 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound SMS Issue - (Marquette, MI)](https://rewindex.com/company/plivo/incidents/wbm09fsdrmcw.md) | minor | 2021-09-16 04:14 UTC | 2021-09-16 21:19 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Temporary Drop-down Data Latency](https://rewindex.com/company/heap/incidents/rl47tmhgblyj.md) | minor | 2021-09-16 04:56 UTC | 2021-09-16 13:38 UTC | resolved |
| [InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md) | [Query timeouts affecting AWS us-west-2 region.](https://rewindex.com/company/influxdata/incidents/k60qq4znc3dp.md) | minor | 2021-09-16 05:06 UTC | 2021-09-16 05:18 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [One Way Audio Issue Affecting Inbound and Outbound Calls to a Subset of Twilio Japan Numbers](https://rewindex.com/company/twilio/incidents/5wg3q3cb9bf4.md) | minor | 2021-09-16 05:25 UTC | 2021-09-17 20:19 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery issue - Kuwait Ooredoo](https://rewindex.com/company/sinch/incidents/ztn3fb77w1zn.md) | minor | 2021-09-16 06:40 UTC | 2021-09-17 05:51 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Some MTS jobs are experiencing delays](https://rewindex.com/company/mapbox/incidents/yk6zrp8zsdrb.md) | minor | 2021-09-16 07:31 UTC | 2021-09-16 15:52 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Czech Republic O2](https://rewindex.com/company/twilio/incidents/n8b7lf94j6pw.md) | minor | 2021-09-16 09:12 UTC | 2021-09-16 13:58 UTC | resolved |
| [Keeper](https://rewindex.com/company/keeper.md) | [File attachment downloads in EU Data Center](https://rewindex.com/company/keeper/incidents/g8kfb1chjn4y.md) | minor | 2021-09-16 10:02 UTC | 2021-09-16 10:06 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Kuwait Ooredoo](https://rewindex.com/company/twilio/incidents/4zglw4y2dxsn.md) | minor | 2021-09-16 10:39 UTC | 2021-09-16 11:29 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [V2 Voice Conference Incident](https://rewindex.com/company/bandwidth/incidents/g5ywvjhyg2fx.md) | minor | 2021-09-16 12:25 UTC | 2021-09-16 13:36 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Webhosting\] Outbound emailing issues](https://rewindex.com/company/scaleway/incidents/m8srrn5v8mgw.md) | minor | 2021-09-16 14:57 UTC | 2021-09-27 11:04 UTC | resolved |
| [Mattermost](https://rewindex.com/company/mattermost.md) | [Delay on new cloud workspace signups](https://rewindex.com/company/mattermost/incidents/pcwt3yj42sq4.md) | minor | 2021-09-16 15:20 UTC | 2021-09-16 15:49 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [Connectivity Issues across accounts and devices - Source Identified](https://rewindex.com/company/monday-com/incidents/4tg621cfncrs.md) | minor | 2021-09-16 15:35 UTC | 2021-09-16 20:11 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Delay in Analytics Processing for 12.5% of Metrics](https://rewindex.com/company/klaviyo/incidents/fg4n1xdq15yr.md) | minor | 2021-09-16 15:51 UTC | 2021-09-21 21:31 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Increased queue time on our Xcode 13.0 stack](https://rewindex.com/company/bitrise/incidents/550pvsm13bks.md) | minor | 2021-09-16 15:57 UTC | 2021-09-16 16:40 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI MMS 365 (MM4) \| Operator Services \| Potential delay in delivery of MO, MT and DLR \| TT\# MNOC-33119](https://rewindex.com/company/sinch/incidents/g88mllv29lqz.md) | minor | 2021-09-16 18:13 UTC | 2021-09-16 22:44 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-33123](https://rewindex.com/company/sinch/incidents/fcn3r598pj2g.md) | minor | 2021-09-16 20:15 UTC | 2021-09-16 20:52 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Network Incident](https://rewindex.com/company/bandwidth/incidents/tyvvh1yg4jkm.md) | none | 2021-09-16 03:00 UTC | 2021-09-16 03:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - LATA 342 Marquette, MI](https://rewindex.com/company/bandwidth/incidents/npht9bw2rmwf.md) | none | 2021-09-16 03:55 UTC | 2021-09-16 21:18 UTC | resolved |
| [Airtable](https://rewindex.com/company/airtable.md) | [Custom Scripts Incident (09/15/21)](https://rewindex.com/company/airtable/incidents/ytlst0zxvj2x.md) | none | 2021-09-16 05:05 UTC | 2021-09-16 19:03 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [Typeform user admin - Unavailable](https://rewindex.com/company/typeform/incidents/m6bnp293834y.md) | none | 2021-09-16 13:02 UTC | 2021-09-16 13:04 UTC | resolved |
| [Mattermost](https://rewindex.com/company/mattermost.md) | [Degraded performance on some workspaces](https://rewindex.com/company/mattermost/incidents/x338bkdhr4cy.md) | none | 2021-09-16 15:40 UTC | 2021-09-16 19:12 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Issues creating Azure Private Link connections for ESS Azure regions](https://rewindex.com/company/elastic-cloud/incidents/n6zr6g5prcm4.md) | none | 2021-09-16 17:16 UTC | 2021-10-05 11:39 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Programmable Voice Degredation for a Subset of Calls to the UK](https://rewindex.com/company/twilio/incidents/ls6v9x3sv45p.md) | none | 2021-09-16 18:16 UTC | 2021-09-16 18:16 UTC | resolved |
| [Substack](https://rewindex.com/company/substack.md) | [Delayed email sending for some publications](https://rewindex.com/company/substack/incidents/g4kz8x23wyn5.md) | none | 2021-09-16 19:30 UTC | 2021-09-16 19:30 UTC | resolved |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [Outbound message delivery is delayed/slow for some SparkPost and SparkPost Enterprise customers (US hosted only)](https://rewindex.com/company/sparkpost/incidents/9cd249hllx2q.md) | none | 2021-09-16 19:40 UTC | 2021-09-16 21:35 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Pusher](https://rewindex.com/company/pusher.md) | [Increased Error Rates in our EU Cluster](https://rewindex.com/company/pusher/incidents/wb854t7wzvvh.md) | major | 2021-09-15 15:00 UTC | 2021-09-16 15:20 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Degraded performance on Chrome 92 Windows with Crowdstrike agent](https://rewindex.com/company/jira/incidents/wh79x080brvq.md) | minor | 2021-09-10 03:38 UTC | 2021-09-23 02:05 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/7c4jhfw5jkl7.md) | minor | 2021-09-10 13:03 UTC | 2021-09-17 05:46 UTC | resolved |
| [Retool](https://rewindex.com/company/retool.md) | [Investigating elevated backend API latency](https://rewindex.com/company/retool/incidents/2yw4kjm4y004.md) | minor | 2021-09-15 12:15 UTC | 2021-09-17 16:06 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Outbound Call Failures to South Africa Vodacom Network](https://rewindex.com/company/twilio/incidents/nr7yby2jfd6q.md) | minor | 2021-09-15 16:23 UTC | 2021-09-16 21:02 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Outlook users not receiving emails from Jira products](https://rewindex.com/company/jira/incidents/t2j8cg07yj15.md) | minor | 2021-09-15 19:38 UTC | 2021-09-16 03:08 UTC | resolved |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [Outbound message delivery is delayed/slow for some SparkPost and SparkPost Enterprise customers (US hosted only)](https://rewindex.com/company/sparkpost/incidents/wfkp8gbmxj8y.md) | minor | 2021-09-15 21:36 UTC | 2021-09-16 01:09 UTC | resolved |
| [Trello](https://rewindex.com/company/trello.md) | [Outlook users not receiving emails from Jira products](https://rewindex.com/company/trello/incidents/ywnsg7d8f0ch.md) | minor | 2021-09-15 22:13 UTC | 2021-09-16 03:08 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Outlook users not receiving emails from Jira products](https://rewindex.com/company/bitbucket/incidents/npg2tf3t8jh3.md) | minor | 2021-09-15 22:13 UTC | 2021-09-16 03:08 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [\[Scheduled\] Data Processing Maintenance](https://rewindex.com/company/amplitude/incidents/1wmsnysv6955.md) | maintenance | 2021-09-16 00:00 UTC | 2021-09-16 02:02 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/rsp52t7vjtgh.md) | maintenance | 2021-09-16 03:00 UTC | 2021-09-16 07:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/clcmfwfs0byc.md) | maintenance | 2021-09-16 03:00 UTC | 2021-09-16 07:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US/CA SMS/MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/d43j6bgfwlk2.md) | maintenance | 2021-09-16 03:00 UTC | 2021-09-16 07:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US Toll-Free SMS & MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/z1f32mjg3yj8.md) | maintenance | 2021-09-16 03:00 UTC | 2021-09-16 07:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound MMS towards the US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/3ktjht4ps1f4.md) | maintenance | 2021-09-16 04:00 UTC | 2021-09-16 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/cql6y7k19nth.md) | maintenance | 2021-09-16 04:00 UTC | 2021-09-16 09:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - AT&T- US](https://rewindex.com/company/sinch/incidents/fg43ypncq1w0.md) | maintenance | 2021-09-16 04:00 UTC | 2021-09-16 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - AT&T US](https://rewindex.com/company/twilio/incidents/g355k7nm8y3v.md) | maintenance | 2021-09-16 04:37 UTC | 2021-09-16 11:01 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/sj6ynp7xb8lg.md) | maintenance | 2021-09-16 06:00 UTC | 2021-09-16 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - North America Long Number Provider](https://rewindex.com/company/sinch/incidents/srppng1t9mjl.md) | maintenance | 2021-09-16 06:00 UTC | 2021-09-16 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365 \| Operator Services \| Network Maintenance \| PCR Number \# PSD-9209](https://rewindex.com/company/sinch/incidents/tl8xnlr965lw.md) | maintenance | 2021-09-16 06:00 UTC | 2021-09-16 09:47 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [\[Scheduled\] Bugzilla release - maintainence](https://rewindex.com/company/red-hat/incidents/rzpdpc6gw50s.md) | maintenance | 2021-09-16 07:01 UTC | 2021-09-16 07:15 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - MMS](https://rewindex.com/company/bandwidth/incidents/7z4mx0r9wnp7.md) | maintenance | 2021-09-16 07:30 UTC | 2021-09-16 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Planned Maintenance: MMS](https://rewindex.com/company/sinch/incidents/q61v2ylnb2z8.md) | maintenance | 2021-09-16 07:30 UTC | 2021-09-16 12:01 UTC | resolved |
| [Opsgenie](https://rewindex.com/company/opsgenie.md) | [\[Scheduled\] Opsgenie Reporting & Analytics is under maintenance in the US](https://rewindex.com/company/opsgenie/incidents/hc2w3cjprr7f.md) | maintenance | 2021-09-16 07:30 UTC | 2021-09-16 09:30 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Scheduled\] \[Dedibox\] Network infrastructure maintenance](https://rewindex.com/company/scaleway/incidents/y2jsv7jzp5dq.md) | maintenance | 2021-09-16 08:01 UTC | 2021-09-16 10:00 UTC | resolved |
| [Coralogix](https://rewindex.com/company/coralogix.md) | [\[Scheduled\] New Coralogix Archive structure - Enabling direct archive queries, SQL, Parsing on-the-fly](https://rewindex.com/company/coralogix/incidents/8ly278b39y1d.md) | maintenance | 2021-09-16 09:00 UTC | 2021-09-16 10:00 UTC | resolved |
| [Opsgenie](https://rewindex.com/company/opsgenie.md) | [\[Scheduled\] Opsgenie Reporting & Analytics is under maintenance in the US](https://rewindex.com/company/opsgenie/incidents/sngs19s26cy4.md) | maintenance | 2021-09-16 10:31 UTC | 2021-09-16 11:26 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Japan Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/5533c81kcykg.md) | maintenance | 2021-09-16 15:02 UTC | 2021-09-16 15:30 UTC | resolved |
| [DNSimple](https://rewindex.com/company/dnsimple.md) | [\[Scheduled\] System upgrades in Amsterdam (AMS) and Virginia (IAD) datacenters](https://rewindex.com/company/dnsimple/incidents/4d3mkhgbwstp.md) | maintenance | 2021-09-16 17:02 UTC | 2021-09-16 20:25 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline Russia](https://rewindex.com/company/twilio/incidents/dt7zdx5qv7jz.md) | maintenance | 2021-09-16 21:00 UTC | 2021-09-17 00:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| Pre-Election Messages To Russia](https://rewindex.com/company/sinch/incidents/w5ljvsfvk99q.md) | maintenance | 2021-09-16 21:04 UTC | 2021-09-21 00:00 UTC | resolved |

## Cite this

29 vendor-reported incidents started on 2021-09-16 (UTC) across 20 vendors, 1 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-09-16
- Citation: Rewindex daily outage roundup, “Outages on September 16, 2021” (2021-09-16 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-09-16 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on September 16, 2021 (2021-09-16)](https://rewindex.com/outages/2021-09-16)`


---
Canonical: https://rewindex.com/outages/2021-09-16 · Markdown: https://rewindex.com/outages/2021-09-16.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:14:32.870Z