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CompaniesQuickBooks OnlineMonthly reportsSeptember 2021

QuickBooks Online in September 2021: incidents, uptime and changes

7incidents posted
1labelled major or critical
99.86%free of major/critical
89.90%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 58 min, incident time 3.0 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Minor 3 · No impact listed 3

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
QBO outageCritical58 minresolved09-07

Other incidents 6

IncidentImpactStartedDurationStatusDay
Online Banking Error 400No impact listed30 minresolved09-08
Some customers are unable to login into QBTimeNo impact listed46 minresolved09-09
Some customers are unable to connect to ANZ Bank (standard feed connection)No impact listed36 hresolved09-13
Delayed direct depositsMinor3 dresolved09-17
Some customers are unable to login in to QBTimeMinor5 minresolved09-22
Some customers are unable to access knowledge content for QuickBooks productsMinor1.5 hresolved09-30

Cite this

QuickBooks Online posted 7 status incidents in September 2021 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
QuickBooks Online in September 2021
Vendor
QuickBooks Online
Date
URL
https://rewindex.com/company/quickbooks-online/2021/09

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