CompaniesQuickBooks OnlineMonthly reportsOctober 2021
QuickBooks Online in October 2021: incidents, uptime and changes
Vendor-reported outage time 2 h 14 min, incident time 3.1 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 1 · Minor 1 · No impact listed 2
Major and critical incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Latency Issues with QuickBooks | Critical | 1.1 h | resolved | 10-07 | |
| Some customers are unable to login in to QuickBooks Online - Mexico | Major | 1.2 h | resolved | 10-08 |
Other incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Error: "QuickBooks Lost Connection to company file" when opening a shared file in QuickBooks Mac 2019 | Minor | 3 d | resolved | 10-01 | |
| QBO Accountant: Unable to access Prep for Taxes function in a client file | No impact listed | 1.1 h | resolved | 10-21 | |
| Customers with ANZ standard feed connection not getting new transactions | No impact listed | 46 h | resolved | 10-25 |
Cite this
QuickBooks Online posted 5 status incidents in October 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- QuickBooks Online in October 2021
- Vendor
- QuickBooks Online
- Date
- URL
- https://rewindex.com/company/quickbooks-online/2021/10