Outages by dayOctober 21, 2021

Outages on October 21, 2021

UTC day 2021-10-21 (Oct 21, 2021, 00:00 to Oct 21, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

30incidents started

5labelled major or critical

20vendors with a new incident

11still open from earlier days

By vendor label: Critical 1 · Major 4 · Minor 17 · No impact listed 8 · 14 maintenance

Incidents started this day 30

Vendor	Incident	Impact	Started	Resolved	Status
Maven Central	search.maven.org is down	Critical	00:19	00:25 (6 min)	resolved
Confluent	Metrics API is Experiencing Failures	Major	00:30	00:30 (0 min)	resolved
Datadog	Delayed Monitors Notifications	Major	09:22	10:20 (58 min)	resolved
Opsgenie	Opsgenie UI is not reachable for some customers on EU region	Major	11:34	13:12 (1.6 h)	resolved
npm	Search is not working	Major	15:12	18:28 (3.3 h)	resolved
Monday.com	Issues with our search-based features	Minor	06:20	07:10 (50 min)	resolved
Twilio	SMS Delivery Delays To Glo Nigeria	Minor	07:21	09:51 (2.5 h)	resolved
Smartsheet	Delay in updating cell links in sheets	Minor	07:59	10:45 (2.8 h)	resolved
CircleCI	Jobs for customers on the free plan are currently not running	Minor	10:46	12:48 (2.0 h)	resolved
Twilio	SMS Delivery Delays to Robi Network in Bangladesh	Minor	11:31	16:07 (4.6 h)	resolved
Logz.io	Email alerts are degraded due to upstream provider outage	Minor	14:42	16:05 (1.4 h)	resolved
Monday.com	Connectivity Issues across accounts and devices	Minor	15:02	16:23 (1.4 h)	resolved
GitHub Copilot	Incident with GitHub Actions, Issues, GitHub Packages, GitHub Pages, Pull Requests, and Webhooks	Minor	15:19	16:11 (52 min)	resolved
GitHub	Incident with GitHub Actions, Issues, GitHub Packages, GitHub Pages, Pull Requests, and Webhooks	Minor	15:19	16:11 (52 min)	resolved
Twilio	US Verizon MMS Delays Over Toll-Free	Minor	17:16	Oct 22, 2021, 03:00 (9.7 h)	resolved
Bitrise	Some users may be unable to add new apps to their account	Minor	17:18	19:10 (1.9 h)	resolved
Plivo	Delivery delay on outbound tollfree MMS towards US phone numbers	Minor	17:24	23:58 (6.6 h)	resolved
Twilio	Inbound SMS Delays Over Spain From a Subset of Longcodes	Minor	17:43	21:44 (4.0 h)	resolved
Bandwidth	Outbound Canada Calls	Minor	19:24	23:51 (4.5 h)	resolved
Twilio	SMS Delivery Delays from a Subset of Short Codes to T-Mobile, MetroPCS, and Sprint	Minor	20:05	23:09 (3.1 h)	resolved
Twilio	SMS Delivery Delays to Somalia Telesom	Minor	21:11	Oct 22, 2021, 06:27 (9.3 h)	resolved
Twilio	Inbound Call Failures to Twilio Germany Phone Numbers	Minor	22:20	Oct 22, 2021, 10:01 (12 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-34100	No impact listed	00:23	03:11 (2.8 h)	resolved
QuickBooks Online	QBO Accountant: Unable to access Prep for Taxes function in a client file	No impact listed	01:31	02:34 (1.1 h)	resolved
Pipedream	pipedream.com is down	No impact listed	05:20	05:20 (0 min)	resolved
Canva	Error 500 when searching in Canva	No impact listed	07:58	08:39 (41 min)	resolved
Scaleway	[RPN-SAN] san-hdd-15.rpn.online.net	No impact listed	13:00	13:00 (0 min)	resolved
Sinch	DI SMS 365\| Enterprise Messaging \| Delay in delivery of DLR traffic \| TT# MNOC-34130	No impact listed	19:38	23:32 (3.9 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-34135	No impact listed	19:42	23:33 (3.9 h)	resolved
Sinch	DI SMS 365 \| Enterprise Messaging \| Delay in delivery of DR traffic towards AT&T Mobility in United States.	No impact listed	20:23	21:18 (55 min)	resolved

Still open from earlier days 11

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[Webhosting/Dedibox] Blacklisted SMTP IP address	Major	Oct 18, 2021, 08:17	Nov 3, 2021, 14:44 (16 d)	resolved
Optimizely	Visitor Intelligence incident - US East Region	Major	Oct 20, 2021, 15:17	Oct 22, 2021, 08:44 (41 h)	resolved
Scaleway	[Webhosting] Webmail issues	Minor	Oct 19, 2021, 10:40	08:04 (45 h)	resolved
Netlify	Delay in Analytics data	Minor	Oct 19, 2021, 16:47	Oct 23, 2021, 22:04 (4 d)	resolved
Twilio	Billing Reporting Delays for a Subset of Invoiced Customers	Minor	Oct 19, 2021, 19:21	Oct 28, 2021, 21:39 (9 d)	resolved
Smartsheet	Delay in updating cell links in sheets	Minor	Oct 20, 2021, 15:15	01:39 (10 h)	resolved
Sinch	Delivery Issues - Romania - Vodafone	Minor	Oct 20, 2021, 17:13	16:57 (24 h)	resolved
Dropbox Sign	HelloSign Connectivity Issue	Minor	Oct 20, 2021, 18:03	19:03 (25 h)	resolved
Lever	Data and Postings API experiencing intermittent errors	Minor	Oct 20, 2021, 20:53	01:32 (4.7 h)	resolved
MongoDB Atlas	MongoDB Atlas: Resources constrained in Azure westindia	No impact listed	Oct 20, 2021, 15:27	15:45 (24 h)	resolved
Render	Increased 404 error responses	No impact listed	Oct 20, 2021, 21:07	01:57 (4.8 h)	resolved

Maintenance 14

Vendor	Incident	Impact	Started	Resolved	Status
Red Hat (incl. Quay.io)	[Scheduled] Bugzilla scheduled maintainence	Maintenance	00:03	00:15 (12 min)	resolved
Linode (Akamai)	[Scheduled] Scheduled Network Maintenance - AP-Southeast (Sydney)	Maintenance	01:00	05:00 (4.0 h)	resolved
Xero	[Scheduled] New Zealand Inland Revenue Scheduled Maintenance	Maintenance	02:00	Oct 27, 2021, 22:49 (7 d)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers	Maintenance	03:01	06:59 (4.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Toll-Free Number Provider	Maintenance	03:01	07:00 (4.0 h)	resolved
Twilio	[Scheduled] US and Canada SMS and MMS Carrier Partner Maintenance	Maintenance	03:01	06:59 (4.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll Free MMS/SMS	Maintenance	03:03	07:00 (4.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 \| Enterprise Messaging \| 3rd party Network Maintenance \| Ref Number# 2464 & 2465	Maintenance	04:00	08:30 (4.5 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - MTS	Maintenance	04:30	06:00 (1.5 h)	resolved
Sinch	[Scheduled] DI E-Mail 365 \| Enterprise Messaging \| 3rd party System Maintenance \| Ref Number# NA	Maintenance	05:03	14:00 (8.9 h)	resolved
Twilio	[Scheduled] US SMS Carrier Partner Maintenance	Maintenance	06:00	13:00 (7.0 h)	resolved
Linode (Akamai)	[Scheduled] Emergency Network Maintenance - AP-Southeast (Sydney)	Maintenance	13:03	17:00 (4.0 h)	resolved
Substack	[Scheduled] Search Upgrades	Maintenance	20:02	21:00 (58 min)	resolved
FullStory	[Scheduled] Scheduled Maintenance	Maintenance	23:00	Oct 22, 2021, 02:15 (3.3 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Maven Central, Confluent, Datadog, Opsgenie, npm, Monday.com, Twilio, Smartsheet, CircleCI, Logz.io, GitHub Copilot, GitHub.

Cite this

30 vendor-reported incidents started on 2021-10-21 (UTC) across 20 vendors, 5 labelled major or critical by the vendor.

Title: Outages on October 21, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-10-21 00:00 UTC
URL: https://rewindex.com/outages/2021-10-21

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