# QuickBooks Online in October 2021: incidents, uptime and changes

> QuickBooks Online in October 2021: 5 incidents on its status page (2 major or critical), 99.69% free of major or critical incidents (vendor-reported). From Rewindex’s archive of QuickBooks Online’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/quickbooks-online/2021/10
Last updated: 2021-11-01T00:00:00Z

- Incidents posted: 5 (major/critical: 2) · Maintenance: 0
- By vendor impact label: critical 1, major 1, minor 1, none 2
- Uptime (vendor-reported): 99.69% free of major/critical incidents, 90.07% free of any incident; outage time 2 h 14 min, incident time 3.1 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2021](https://rewindex.com/company/quickbooks-online/2021/09.md) · Next: [November 2021](https://rewindex.com/company/quickbooks-online/2021/11.md) · [All months](https://rewindex.com/company/quickbooks-online/reports.md) · [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Latency Issues with QuickBooks](https://rewindex.com/company/quickbooks-online/incidents/z2d3d7j2x67l.md) | critical | 2021-10-07 09:24 UTC | 2021-10-07 10:28 UTC | 1.1 h | resolved |
| [Some customers are unable to login in to QuickBooks Online  - Mexico](https://rewindex.com/company/quickbooks-online/incidents/gshg78zsyv6l.md) | major | 2021-10-08 17:16 UTC | 2021-10-08 18:26 UTC | 1.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Error: "QuickBooks Lost Connection to company file" when opening a shared file in QuickBooks Mac 2019](https://rewindex.com/company/quickbooks-online/incidents/vd8ng42ltz5j.md) | minor | 2021-10-01 14:59 UTC | 2021-10-04 14:37 UTC | 3 d | resolved |
| [Latency Issues with QuickBooks](https://rewindex.com/company/quickbooks-online/incidents/z2d3d7j2x67l.md) | critical | 2021-10-07 09:24 UTC | 2021-10-07 10:28 UTC | 1.1 h | resolved |
| [Some customers are unable to login in to QuickBooks Online  - Mexico](https://rewindex.com/company/quickbooks-online/incidents/gshg78zsyv6l.md) | major | 2021-10-08 17:16 UTC | 2021-10-08 18:26 UTC | 1.2 h | resolved |
| [QBO Accountant: Unable to access Prep for Taxes function in a client file](https://rewindex.com/company/quickbooks-online/incidents/ftpy6yyn9fg9.md) | none | 2021-10-21 01:31 UTC | 2021-10-21 02:34 UTC | 1.1 h | resolved |
| [Customers with ANZ standard feed connection not getting new transactions](https://rewindex.com/company/quickbooks-online/incidents/0gbdt4hh8jqp.md) | none | 2021-10-25 00:47 UTC | 2021-10-26 23:01 UTC | 46 h | resolved |

## Cite this

QuickBooks Online posted 5 status incidents in October 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/quickbooks-online/2021/10
- Citation: QuickBooks Online, “QuickBooks Online in October 2021” (2021-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/quickbooks-online/2021/10 (CC BY 4.0).
- Markdown link: `[QuickBooks Online: QuickBooks Online in October 2021 (2021-10-01)](https://rewindex.com/company/quickbooks-online/2021/10)`


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Canonical: https://rewindex.com/company/quickbooks-online/2021/10 · Markdown: https://rewindex.com/company/quickbooks-online/2021/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:55:43.043Z