# Outages on September 17, 2021 (UTC)

> 25 incidents started on September 17, 2021 (UTC) on the status pages Rewindex archives, 4 labelled major or critical by the vendor (InfluxData (InfluxDB Cloud), Bandwidth); 9 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-09-17
Last updated: 2021-09-22T00:06:00Z

- Incidents started: 25 (major/critical: 4, other: 21) across 14 vendors
- Still open from earlier days: 9 · Maintenance windows: 7 · Detected outage events: 0
- By vendor impact label: critical 1, major 3, minor 12, none 9
- Previous day with incidents: [2021-09-16](https://rewindex.com/outages/2021-09-16.md) · Next: [2021-09-18](https://rewindex.com/outages/2021-09-18.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md) | [EU-Central-1 is down](https://rewindex.com/company/influxdata/incidents/l7943t0xlm01.md) | critical | 2021-09-17 10:49 UTC | 2021-09-17 19:41 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [LAX Voice Incident](https://rewindex.com/company/bandwidth/incidents/24vq8whsygp5.md) | major | 2021-09-17 01:45 UTC | 2021-09-17 03:13 UTC | resolved |
| [InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md) | [Slow queries in US-west-2](https://rewindex.com/company/influxdata/incidents/hl43nb2wxmgt.md) | major | 2021-09-17 13:32 UTC | 2021-09-21 17:16 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Cortex EU cluster data ingestion issues](https://rewindex.com/company/grafana-cloud/incidents/lf3djt3d2k08.md) | major | 2021-09-17 15:44 UTC | 2021-09-17 18:26 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Increased Call Latency and Dropped Calls For A Subset Of Customers In The Japan Region](https://rewindex.com/company/twilio/incidents/m9kb8jpby9tg.md) | minor | 2021-09-17 01:03 UTC | 2021-09-17 02:03 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [PSTN Performance Degradation - Brazil](https://rewindex.com/company/sinch/incidents/8k133kzbr8fr.md) | minor | 2021-09-17 04:42 UTC | 2021-09-22 00:06 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [AWS - US West (Oregon): MI-20210917](https://rewindex.com/company/snowflake/incidents/mhv0zrsqgf9d.md) | minor | 2021-09-17 09:27 UTC | 2021-09-17 12:50 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Service Notification - Dashboard](https://rewindex.com/company/sinch/incidents/2mf40bn4t6ly.md) | minor | 2021-09-17 09:58 UTC | 2021-09-17 11:14 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Norway Netcom](https://rewindex.com/company/twilio/incidents/d2xpv7t19gp0.md) | minor | 2021-09-17 10:20 UTC | 2021-09-17 14:43 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery issue - Telia Norway](https://rewindex.com/company/sinch/incidents/g3tbvb9vbxmz.md) | minor | 2021-09-17 11:47 UTC | 2021-09-18 04:39 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Kenya Safaricom](https://rewindex.com/company/twilio/incidents/hs16yg5xz8k0.md) | minor | 2021-09-17 11:53 UTC | 2021-09-17 14:43 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI SMS 365 \| Enterprise Messaging \| Potential Delay in Delivery towards Safaricom Kenya \|  TT\# NA](https://rewindex.com/company/sinch/incidents/zdtfbkcmyh38.md) | minor | 2021-09-17 12:17 UTC | 2021-09-17 14:20 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Personas data processing delays](https://rewindex.com/company/segment/incidents/jb0rjt0sm9th.md) | minor | 2021-09-17 19:56 UTC | 2021-09-17 23:20 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Delays for a subset of WhatsApp channels](https://rewindex.com/company/messagebird-bird/incidents/dkcxqcp5vk85.md) | minor | 2021-09-17 20:30 UTC | 2021-09-17 21:15 UTC | resolved |
| [Substack](https://rewindex.com/company/substack.md) | [Issues Displaying Publisher Statistics](https://rewindex.com/company/substack/incidents/41q3mpjthdc3.md) | minor | 2021-09-17 21:31 UTC | 2021-09-17 22:10 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [Delayed direct deposits](https://rewindex.com/company/quickbooks-online/incidents/5f0mjlygrrp3.md) | minor | 2021-09-17 23:53 UTC | 2021-09-20 21:58 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 420 - Asheville, NC](https://rewindex.com/company/bandwidth/incidents/cj6fnxdsg0kj.md) | none | 2021-09-17 04:29 UTC | 2021-09-17 07:04 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Voice Calls Failures Towards Thailand](https://rewindex.com/company/twilio/incidents/ctx3s71jn0f5.md) | none | 2021-09-17 05:23 UTC | 2021-09-17 08:57 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[DC3\] Public Link Flap Room 46, Rack F3](https://rewindex.com/company/scaleway/incidents/jlz69ny36nr4.md) | none | 2021-09-17 13:39 UTC | 2021-09-17 13:39 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Latency Increase on Ingestion Servers](https://rewindex.com/company/hotjar/incidents/0mwnyxl69sm6.md) | none | 2021-09-17 14:32 UTC | 2021-09-17 14:32 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Retroactive incident: Some audit log entries were not saved](https://rewindex.com/company/launchdarkly/incidents/wjw1hrws6sjq.md) | none | 2021-09-17 18:32 UTC | 2021-09-17 18:32 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Missing billing usage data for Loki / Tempo](https://rewindex.com/company/grafana-cloud/incidents/s4nf0nv3krrp.md) | none | 2021-09-17 18:34 UTC | 2021-09-17 18:34 UTC | resolved |
| [Figma](https://rewindex.com/company/figma.md) | [Service Disruption](https://rewindex.com/company/figma/incidents/g5g0ms25rc0m.md) | none | 2021-09-17 18:35 UTC | 2021-09-17 18:39 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-33141](https://rewindex.com/company/sinch/incidents/8qwnbd8bsvvb.md) | none | 2021-09-17 18:47 UTC | 2021-09-17 21:24 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Canada Calling Incident](https://rewindex.com/company/bandwidth/incidents/l38sbwxk7h5x.md) | none | 2021-09-17 21:18 UTC | 2021-09-17 21:18 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Jira](https://rewindex.com/company/jira.md) | [Degraded performance on Chrome 92 Windows with Crowdstrike agent](https://rewindex.com/company/jira/incidents/wh79x080brvq.md) | minor | 2021-09-10 03:38 UTC | 2021-09-23 02:05 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/7c4jhfw5jkl7.md) | minor | 2021-09-10 13:03 UTC | 2021-09-17 05:46 UTC | resolved |
| [Retool](https://rewindex.com/company/retool.md) | [Investigating elevated backend API latency](https://rewindex.com/company/retool/incidents/2yw4kjm4y004.md) | minor | 2021-09-15 12:15 UTC | 2021-09-17 16:06 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Azure Private Endpoint to Confluent Private Link Creation Failures](https://rewindex.com/company/confluent/incidents/tf7mdyhmk9xj.md) | minor | 2021-09-16 03:53 UTC | 2021-09-18 00:26 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [One Way Audio Issue Affecting Inbound and Outbound Calls to a Subset of Twilio Japan Numbers](https://rewindex.com/company/twilio/incidents/5wg3q3cb9bf4.md) | minor | 2021-09-16 05:25 UTC | 2021-09-17 20:19 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery issue - Kuwait Ooredoo](https://rewindex.com/company/sinch/incidents/ztn3fb77w1zn.md) | minor | 2021-09-16 06:40 UTC | 2021-09-17 05:51 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Webhosting\] Outbound emailing issues](https://rewindex.com/company/scaleway/incidents/m8srrn5v8mgw.md) | minor | 2021-09-16 14:57 UTC | 2021-09-27 11:04 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Delay in Analytics Processing for 12.5% of Metrics](https://rewindex.com/company/klaviyo/incidents/fg4n1xdq15yr.md) | minor | 2021-09-16 15:51 UTC | 2021-09-21 21:31 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Issues creating Azure Private Link connections for ESS Azure regions](https://rewindex.com/company/elastic-cloud/incidents/n6zr6g5prcm4.md) | none | 2021-09-16 17:16 UTC | 2021-10-05 11:39 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Close](https://rewindex.com/company/close.md) | [\[Scheduled\] Database Maintenance](https://rewindex.com/company/close/incidents/f6sgrkfrg99z.md) | maintenance | 2021-09-17 02:00 UTC | 2021-09-17 02:44 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] URGENT V1 Voice Maintenance](https://rewindex.com/company/bandwidth/incidents/ghr1q4n1ntgv.md) | maintenance | 2021-09-17 04:00 UTC | 2021-09-17 05:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Costa Rica SMS Carrier Maintenance - ICE](https://rewindex.com/company/twilio/incidents/tf574g2ysyd6.md) | maintenance | 2021-09-17 04:01 UTC | 2021-09-17 11:00 UTC | resolved |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [\[Scheduled\] Metrics API Maintenance Notice](https://rewindex.com/company/sparkpost/incidents/9xvgg694jk90.md) | maintenance | 2021-09-17 19:06 UTC | 2021-09-19 15:44 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline Russia](https://rewindex.com/company/twilio/incidents/ztm3bqd15xqm.md) | maintenance | 2021-09-17 21:00 UTC | 2021-09-18 00:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party planned maintenance towards one of the partners in Canada](https://rewindex.com/company/sinch/incidents/7c6s9br528vj.md) | maintenance | 2021-09-17 23:01 UTC | 2021-09-18 01:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Canada SMS Carrier Maintenance - Telus Mobility](https://rewindex.com/company/twilio/incidents/w1qcv7rc8cws.md) | maintenance | 2021-09-17 23:01 UTC | 2021-09-18 01:00 UTC | resolved |

## Cite this

25 vendor-reported incidents started on 2021-09-17 (UTC) across 14 vendors, 4 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-09-17
- Citation: Rewindex daily outage roundup, “Outages on September 17, 2021” (2021-09-17 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-09-17 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on September 17, 2021 (2021-09-17)](https://rewindex.com/outages/2021-09-17)`


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Canonical: https://rewindex.com/outages/2021-09-17 · Markdown: https://rewindex.com/outages/2021-09-17.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:10:37.698Z