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CompaniesSinchIncidents

Sinch: Service Notification - Dashboard

MinorStatus: resolvedStarted Resolved (1.3 h)1 updatestatus.sinch.com (opens in new tab)

Timeline of updates

  1. resolved

    Dear Client, This is an update on the issue we have initially notified. There has been an issue in one of our backend databases in EU that impacted the following Sinch services since 2021-09-17 09:30 UTC and has been restored at 2021-09-17 10:30 UTC: - Customer Dashboard (dashboard.sinch.com) - Cloud Customer Portal Clients will continue to experience latency in loading traffic data on the Dashboard. Our engineers are working to restore full service as soon as possible. We apologize for any inconvenience this may cause you and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com

From Sinch’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.sinch.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Sinch, started 2021-09-17 09:58 UTC, resolved after 1.3 h, 1 update(s).

Title
Service Notification - Dashboard
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/incidents/2mf40bn4t6ly

Sinch profileRecent Sinch incidentsAll outages on September 17, 2021Sinch in September 2021MarkdownJSON