rewindex

CompaniesSinchMonthly reportsOctober 2021

Sinch in October 2021: incidents, uptime and changes

83incidents posted
2labelled major or critical
97.46%free of major/critical
46.79%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 18 h 50 min, incident time 16.5 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 1 · Minor 38 · No impact listed 43

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Service Notification - DashboardCritical53 minresolved10-26
Facebook Service Interruption - Affecting WhatsApp, Messenger and InstagramMajor6.4 hresolved10-04

Other incidents 81

IncidentImpactStartedDurationStatusDay
DI SMS 365 | Enterprise Messaging | Potential delay in delivery of DLR Traffic | TT# MNOC-33483No impact listed7.0 hresolved10-01
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-33523Minor3.4 hresolved10-01
DI SMS 365 | Enterprise Messaging | Delay in delivery of MT and DLR towards AT&T MexicoNo impact listed7.5 hresolved10-01
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-33536Minor39 minresolved10-02
DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR towards multiple MTN networksNo impact listed3.1 hresolved10-02
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-33550No impact listed23 minresolved10-02
DI SMS 365 | Enterprise Messaging | Delay in delivery of MT and DLR towards AT&T MexicoNo impact listed2.7 hresolved10-03
Sinch support number - Incoming call issuesMinor2.1 hresolved10-04
US3 Site DegradationMinor3.4 hresolved10-04
DI MMS 365 – MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-33600Minor1.2 hresolved10-04
DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR Traffic towards one of our partners in United StatesMinor2.4 hresolved10-05
DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR Traffic towards Pocket Communications USA in United StatesMinor4.1 hresolved10-05
DI SMS 365 | Enterprise Messaging | Delay in delivery of MT and DLR towards AT&T MexicoMinor9.2 hresolved10-05
DI SMS 365 | Enterprise Messaging | Potential delay in delivery of DLR Traffic | TT#MNOC-33652Minor2.3 hresolved10-05
DI MMS 365 – MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-33684No impact listed3.8 hresolved10-06
DI MMS 365 – MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-33692No impact listed49 minresolved10-06
DI SMS 365 | Enterprise Messaging | Potential delay in delivery of DLR Traffic | TT# MNOC-33685No impact listed1.9 hresolved10-06
DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR Traffic towards T-Mobile USMinor27 minresolved10-07
DI SMS 365 | Enterprise Messaging | Delay in delivery of MT and DLR traffic | TT# MNOC-33732Minor2.1 hresolved10-07
US3 Site DegradationMinor4.1 hresolved10-07
DI MMS 365 – MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-33756No impact listed4.9 hresolved10-08
Performance degradation - Norway - TeliaMinor1.1 hresolved10-08
DI MMS 365 – MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-33779No impact listed11 hresolved10-08
DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR Traffic towards 2Degrees in New ZealandNo impact listed40 minresolved10-10
Sinch support number - Incoming call issuesMinor50 minresolved10-10
Sinch Operator Notification - Toll Free Number providerMinor1.2 hresolved10-11
DI SMS 365 | Enterprise Messaging | Delay in delivery of MT, MO and DLR Traffic towards Core Telecom in United KingdomMinor7.8 hresolved10-12
DI SMS 365 | Enterprise Messaging | Potential Delay in delivery of traffic towards Africell Uganda Limited(ORANGE UGANDA)Minor17 hresolved10-12
Performance degradation - Norway - TeliaMinor2.1 hresolved10-12
DI MMS 365 – MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-33879No impact listed5.3 hresolved10-12
Performance degradation - Norway - TeliaMinor3.8 hresolved10-13
DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR traffic towards Meteor Mobile Telecommunications in IrelandMinor4.8 hresolved10-13
DI MMS 365 – MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-33903No impact listed11 hresolved10-13
DI SMS 365(iSMS) | Operator Services | Potential delay in delivery of MO, MT and DLR Traffic | TT# MNOC-33921Minor44 minresolved10-14
Performance degradation - Norway - TeliaMinor6 dresolved10-14
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-33929No impact listed4.2 hresolved10-14
Site EU1 - DegradationMinor37 minresolved10-15
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-33958Minor5.0 hresolved10-15
DI SMS 365 | Enterprise Messaging | Potential delay in delivery towards Mexico | TT# MNOC-33959Minor2.8 hresolved10-15
Delivery degradation - AT&T USMinor3.1 hresolved10-15
Delivery Issues Mexico - TelcelMinor35 minresolved10-15
Delivery degradation - C-Spire USMinor8.2 hresolved10-15
DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR towards one of our partners in American SamoaNo impact listed1.5 hresolved10-16
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-34003No impact listed3.6 hresolved10-18
DI MMS 365 - MM7| Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-34024No impact listed12 hresolved10-18
DI SMS 365| Enterprise Messaging | Delay in delivery of DLR traffic | TT# MNOC-34052No impact listed5.8 hresolved10-19
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-34060No impact listed5.4 hresolved10-19
DI SMS 365(iSMS) | Operator Services | Potential delay in delivery of MO, MT and DLR Traffic | TT# MNOC-34080No impact listed11 minresolved10-20
Delivery Issues - Romania - VodafoneMinor24 hresolved10-20
Delivery Issues - Vodafone TurkeyNo impact listed23 minresolved10-20
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-34100No impact listed2.8 hresolved10-21
DI SMS 365| Enterprise Messaging | Delay in delivery of DLR traffic | TT# MNOC-34130No impact listed3.9 hresolved10-21
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-34135No impact listed3.9 hresolved10-21
DI SMS 365 | Enterprise Messaging | Delay in delivery of DR traffic towards AT&T Mobility in United States.No impact listed55 minresolved10-21
DI SMS 365 | Enterprise Messaging | Potential Delay in delivery of traffic towards Airtel in NigeriaNo impact listed9.0 hresolved10-22
DI SMS 365(iSMS) | Operator Services | Potential delay in delivery of MO, MT and DLR Traffic | TT# MNOC-34165No impact listed1.2 hresolved10-22
DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR Traffic towards our partners in United States.No impact listed3.7 hresolved10-22
DI SMS 365| Enterprise Messaging | Delay in delivery of DLR traffic | TT# MNOC-34168No impact listed6.6 hresolved10-22
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-34175No impact listed6.2 hresolved10-22
DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR towards one of our partners in BoliviaMinor8.9 hresolved10-24
Delivery Issue Pakistan - TelenorMinor3 dresolved10-24
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-34224No impact listed4.3 hresolved10-24
DI SMS 365 (iSMS) | Operator Services | Delay in delivery of MO, MT and DLR Traffic | TT# MNOC-34231No impact listed1.1 hresolved10-25
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-34250No impact listed7.5 hresolved10-25
DI SMS 365 (iSMS) | Operator Services | Delay in delivery of MO, MT and DLR Traffic | TT# MNOC-34260No impact listed43 minresolved10-26
Delivery Issue - Bangladesh - RobiMinor24 hresolved10-26
DI SMS 365| Enterprise Messaging | Delay in delivery of DLR traffic | TT# MNOC-34278No impact listed5.5 hresolved10-26
DI SMS 365 | Enterprise Messaging | Delay in delivery of DR traffic towards AT&T Mobility in United States.No impact listed2.5 hresolved10-26
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-34291No impact listed4.1 hresolved10-26
Performance degradation - US - AT&TMinor2.1 hresolved10-27
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-34326No impact listed1.6 hresolved10-27
DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR Traffic towards SaskTel in CanadaNo impact listed4.7 hresolved10-28
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-34364No impact listed4.5 hresolved10-28
DI SMS 365| Enterprise Messaging | Delay in delivery of DLR traffic | TT# MNOC-34367Minor3.8 hresolved10-28
Delivery issues - Vodafone Egypt and Vodafone GermanyMinor24 hresolved10-28
DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR towards multiple Vodafone destinationsMinor3.1 hresolved10-28
Service Notification - DashboardMinor4 dresolved10-29
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-34393No impact listed15 hresolved10-29
Site EU1 - DegradationMinor11 hresolved10-30
DI SMS 365 | Enterprise Messaging | Delay in delivery of DLR traffic via Sinch platform TT#MNOC-34411No impact listed2.1 hresolved10-30
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-34415No impact listed3.2 hresolved10-30

Maintenance 89

Show scheduled maintenance

Cite this

Sinch posted 83 status incidents in October 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Sinch in October 2021
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/2021/10

All Sinch monthsRecent incidentsMarkdown