CompaniesSinchMonthly reportsOctober 2021
Sinch in October 2021: incidents, uptime and changes
Vendor-reported outage time 18 h 50 min, incident time 16.5 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 1 · Minor 38 · No impact listed 43
Major and critical incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Service Notification - Dashboard | Critical | 53 min | resolved | 10-26 | |
| Facebook Service Interruption - Affecting WhatsApp, Messenger and Instagram | Major | 6.4 h | resolved | 10-04 |
Other incidents 81
Maintenance 89
Show scheduled maintenance
- [Scheduled] External Maintenance - Toll-Free Number Provider
- [Scheduled] DI EMAIL 365 | Enterprise Messaging | Application Maintenance | PCR Number #9274
- [Scheduled] DI SMS 365 | Enterprise Messaging | SDI EU to Sinch US Short Code Migration - Sprint & T-Mobile Short Codes
- [Scheduled] External Maintenance - T-mobile -US
- [Scheduled] DI SMS 365 | Enterprise Messaging | Application Maintenance | PCR Number #9292
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Network Maintenance | Ref Number# 2456
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Maintenance | Planned maintenance towards AT&T in Mexico
- [Scheduled] Sinch Maintenance - Updated SSL Certificate Installation
- [Scheduled] Sinch Maintenance - Updated SSL Certificate Installation
- [Scheduled] External Maintenance - Toll-Free Number Provider
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Network Maintenance | Ref Number# 2457
- [Scheduled] External Maintenance - T-mobile - US
- DI SMS 365 | Enterprise Messaging | Delay in delivery of MT and DLR towards one of our partner in Spain.
- [Scheduled] External Maintenance - Toll-Free Number Provider
- DI MMS 365 – MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-33800
- [Scheduled] DI SMS 365 | Enterprise Messaging | Application Maintenance | PCR Number #PSD-9305
- [Scheduled] Sinch Change Notification - Redhot XML API Gateway Access Server Names
- [Scheduled] DI SMS 365 (SMSx) | Operator Services | Application Maintenance | PCR Number # PSD-9283
- [Scheduled] DI SMS 365 (iSMS) | Operator Services | Application Maintenance | PCR Number #PSD-9310
- [Scheduled] WhatsApp Routine Maintenance - EU
- [Scheduled] Upcoming Emergency Maintenance Notice
- [Scheduled] WhatsApp Routine Maintenance - US
- [Scheduled] External Maintenance - Verizon - US
- [Scheduled] MMS Services | Operator Services | 3rd party Application Maintenance | Ref Number#NA
- DI SMS 365 | Enterprise Messaging | Delay in delivery of MO and MT traffic towards one of our partners in United States | TT# MNOC-33880
- [Scheduled] External Maintenance - Toll Free Number Provider
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd Party Planned Maintenance - Multiple networks | Reference number# T109172200
- [Scheduled] External Maintenance - AT&T - US
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Network Maintenance | Ref Number#2462 & 2463
- [Scheduled] Conversation API Routine Maintenance – EU/US
- [Scheduled] Conversation API Routine Maintenance - EU
- [Scheduled] Conversation API Routine Maintenance - US
- [Scheduled] External Maintenance - Bouygues Telecom - France
- [Scheduled] External Maintenance - Toll-Free Number Provider
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Network Maintenance | Ref Number#2462 & 2463
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Maintenance | Planned maintenance towards AT&T Mexico in Mexico
- [Scheduled] DI E-Mail 365 | Enterprise Messaging | 3rd party System Maintenance | Ref Number# NA
- [Scheduled] External Maintenance - Bouygues Telecom - France
- [Scheduled] DI SMS 365 | Enterprise Messaging | Application Maintenance | PCR Number #9293
- DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR Traffic towards 2Degrees in New Zealand
- [Scheduled] External Maintenance - (AT&T - US)
- [Scheduled] External Maintenance - Toll-Free Number Provider
- [Scheduled] DI E-Mail 365 | Enterprise Messaging | 3rd party System Maintenance | Ref Number# NA
- [Scheduled] DI SMS 365 | Operator Services | Application Maintenance | PCR Number # PSD-9308
- [Scheduled] External Maintenance - Toll Free Number Provider
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Network Maintenance | Ref Number# 2464 & 2465
- [Scheduled] DI E-Mail 365 | Enterprise Messaging | 3rd party System Maintenance | Ref Number# NA
- [Scheduled] DI MMS 365 - MM4 | Operator Services | Application Maintenance | PCR Number # PSD-9323
- [Scheduled] Customer Portal routine maintenance
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Maintenance | Planned maintenance towards Vodafone NZ
- [Scheduled] External Maintenance - Verizon - US
- [Scheduled] MMS 365 | Operator Services | 3rd party Application Maintenance | Ref Number# NA
- DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-34087
- [Scheduled] External Maintenance - Toll-Free Number Provider
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Network Maintenance | Ref Number# 2464 & 2465
- [Scheduled] DI E-Mail 365 | Enterprise Messaging | 3rd party System Maintenance | Ref Number# NA
- [Scheduled] External Maintenance - Toll Free Number Provider
- [Scheduled] DI LTE 365 & DI GRX 365 | Operator Services | 3rd party System Maintenance | Ref Number#INC000003803518
- [Scheduled] DI SMS 365 | Enterprise Messaging | Application Maintenance | PCR Number #9294
- [Scheduled] DI SMS 365 | Enterprise Messaging | Application Maintenance | PCR Number #PSD-9327
- [Scheduled] DI MMX 365 | Operator Services | 3rd party Network Maintenance | Ref Number# CRQ1-46481467420
- [Scheduled] External Maintenance - Toll Free Number Provider
- [Scheduled] External Maintenance - Bouygues Telecom - France
- [Scheduled] DI E-Mail 365 | Enterprise Messaging | 3rd party System Maintenance | Ref Number# NA
- [Scheduled] Upcoming Maintenance Notice
- [Scheduled] WhatsApp Routine Maintenance - EU
- [Scheduled] Subject: [Updated SSL Certificate Installation] Sinch Secure gateway (US - 26th October 2021 @ 09:00-11:00 UTC)
- [Scheduled] WhatsApp Routine Maintenance - US
- [Scheduled] DI E-Mail 365 | Enterprise Messaging | Application Maintenance | PCR Number # PSD-9346
- [Scheduled] DI SMS 365 (iSMS) | Operator Services | Application Maintenance | PCR Number # PSD-9316
- [Scheduled] External Maintenance - (AT&T - US)
- [Scheduled] External Maintenance - Toll Free Number Provider
- [Scheduled] DI MMS 365 - MM7 | Enterprise Messaging & Operator Services | Application Maintenance | PCR Number # PSD-9324
- [Scheduled] Scheduled Reach Platform Maintenance
- [Scheduled] Sinch Maintenance Notification on our CA sites loadbalancers
- [Scheduled] Conversation API Routine Maintenance - EU
- [Scheduled] Conversation API Routine Maintenance - US
- [Scheduled] MMS 365 | Operator Services | 3rd party Application Maintenance | Ref Number# NA
- [Scheduled] External Maintenance - Verizon - US
- [Scheduled] External Maintenance - Toll-Free Number Provider
- [Scheduled] External Maintenance - (Sprint- US)
- DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR towards one of our partners in Mexico
- [Scheduled] Customer Portal routine maintenance
- [Scheduled] DI SMS 365 | Enterprise Messaging | SDI to Sinch NRJ Mobile France Migration
- [Scheduled] [Updated SSL Certificate Installation] xml001.us.mblox.com - US
- [Scheduled] Sinch Maintenance Notification on our AU and BR sites loadbalancers
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Network Maintenance | Ref Number#2467
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Network Maintenance | Ref Number# 22341255-1
- [Scheduled] Maintenance - Support ticket system Upgrade
Cite this
Sinch posted 83 status incidents in October 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Sinch in October 2021
- Vendor
- Sinch
- Date
- URL
- https://rewindex.com/company/sinch/2021/10