Outages by dayOctober 2, 2021

Outages on October 2, 2021

UTC day 2021-10-02 (Oct 2, 2021, 00:00 to Oct 2, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

8incidents started

0labelled major or critical

3vendors with a new incident

16still open from earlier days

By vendor label: Minor 5 · No impact listed 3 · 8 maintenance

Incidents started this day 8

Vendor	Incident	Impact	Started	Resolved	Status
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-33536	Minor	01:01	01:40 (39 min)	resolved
Twilio	On Call Engineers are Investigating on Message Filtering	Minor	01:47	02:20 (33 min)	resolved
Twilio	SMS Delivery Delay To Telenor Network In Pakistan	Minor	05:32	10:26 (4.9 h)	resolved
Twilio	TaskRouter is Experiencing Degrading Service with Historical Statistics on the Flex Platform	Minor	12:13	Oct 3, 2021, 07:37 (19 h)	resolved
Scaleway	[Hosting] Platform 18 PHP issue	Minor	12:29	Oct 7, 2021, 09:27 (5 d)	resolved
Twilio	Video API Service was Degraded	No impact listed	00:45	00:45 (0 min)	resolved
Sinch	DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MO, MT and DLR towards multiple MTN networks	No impact listed	10:44	13:49 (3.1 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT#MNOC-33550	No impact listed	15:29	15:52 (23 min)	resolved

Still open from earlier days 16

Vendor	Incident	Impact	Started	Resolved	Status
Elastic Cloud	Azure Marketplace Signup Issues	Major	Sep 29, 2021, 19:18	Oct 13, 2021, 02:08 (13 d)	resolved
Scaleway	[Webhosting] Blacklisted SMTP IP address	Minor	Sep 25, 2021, 10:46	Oct 4, 2021, 09:05 (9 d)	resolved
Scaleway	[KAPSULE] Kubernetes Cluster slowness	Minor	Sep 28, 2021, 15:59	08:58 (4 d)	resolved
Bandwidth	911, Inbound & Outbound Voice, V2 Voice, Portal and API, Messaging Incident	Minor	Sep 29, 2021, 17:01	Oct 6, 2021, 17:27 (7 d)	resolved
Plivo	Call failures on inbound voice towards the US and Canada phone numbers	Minor	Sep 29, 2021, 17:10	Oct 6, 2021, 17:29 (7 d)	resolved
Klaviyo	Delays in Analytics Processing	Minor	Sep 30, 2021, 21:22	Oct 8, 2021, 17:31 (8 d)	resolved
Twilio	SMS Delivery Delays to Somalia Telesom Network	Minor	Oct 1, 2021, 14:54	01:06 (10 h)	resolved
QuickBooks Online	Error: "QuickBooks Lost Connection to company file" when opening a shared file in QuickBooks Mac 2019	Minor	Oct 1, 2021, 14:59	Oct 4, 2021, 14:37 (3 d)	resolved
Twilio	SMS Delivery Delays to Mexico AT&T-Unefon Network from Registered Senders ID	Minor	Oct 1, 2021, 16:46	01:07 (8.3 h)	resolved
Scaleway	[Billing] Telemetries issue	Minor	Oct 1, 2021, 17:14	Oct 10, 2021, 09:10 (9 d)	resolved
Dialpad	Outbound Email from Dialpad Delayed or Disrupted	Minor	Oct 1, 2021, 23:45	06:15 (6.5 h)	resolved
Aptible	New OS Releases Require Docker Upgrade	No impact listed	Sep 27, 2021, 15:00	Oct 21, 2021, 22:55 (24 d)	resolved
Aptible	Managed HTTPS certificates may be untrusted by older clients	No impact listed	Sep 30, 2021, 16:17	Oct 5, 2021, 18:40 (5 d)	resolved
Sinch	DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MT and DLR towards AT&T Mexico	No impact listed	Oct 1, 2021, 17:19	00:52 (7.5 h)	resolved
Bandwidth	Bandwidth Local Market Impairment - 350 - Appleton, WI	No impact listed	Oct 1, 2021, 18:15	13:57 (20 h)	resolved
Twilio	On Call Engineers are Investigating Voice Call Failures	No impact listed	Oct 1, 2021, 23:31	00:28 (57 min)	resolved

Maintenance 8

Vendor	Incident	Impact	Started	Resolved	Status
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers	Maintenance	04:00	06:59 (3.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Toll-Free Number Provider	Maintenance	04:00	07:00 (3.0 h)	resolved
Twilio	[Scheduled] US/CA SMS and MMS Carrier Partner Maintenance	Maintenance	04:01	11:07 (7.1 h)	resolved
Red Hat (incl. Quay.io)	[Scheduled] Customer Portal Maintenance	Maintenance	05:00	Oct 3, 2021, 02:59 (22 h)	resolved
Bitrise	[Scheduled] Scheduled Database Maintenance	Maintenance	06:01	07:00 (59 min)	resolved
Wiz	[Scheduled] Database upgrade (GovCloud)	Maintenance	07:00	08:01 (1.0 h)	resolved
Twilio	[Scheduled] UK SMS Carrier Maintenance - Vodafone	Maintenance	21:00	Oct 3, 2021, 04:30 (7.5 h)	resolved
Sinch	[Scheduled] DI EMAIL 365 \| Enterprise Messaging \| Application Maintenance \| PCR Number #9274	Maintenance	22:00	Oct 3, 2021, 01:35 (3.6 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Sinch, Twilio, Scaleway.

Cite this

8 vendor-reported incidents started on 2021-10-02 (UTC) across 3 vendors, 0 labelled major or critical by the vendor.

Title: Outages on October 2, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-10-02 00:00 UTC
URL: https://rewindex.com/outages/2021-10-02

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