Companies Scaleway Monthly reportsOctober 2021

Scaleway in October 2021: incidents, uptime and changes

23incidents posted

4labelled major or critical

55.74%free of major/critical

0.13%free of any incident

0price changes

0notable page changes

Vendor-reported outage time 13.7 days, incident time 31.0 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 4 · Minor 17 · No impact listed 2

Major and critical incidents 4

Incident	Impact	Started	Duration	Status	Day
[SAN] san-dc2-9.rpn.online.net connectivity issue	Major	Oct 13, 2021, 07:45	1.5 h	resolved	10-13
[Webhosting/Dedibox] Blacklisted SMTP IP address	Major	Oct 18, 2021, 08:17	16 d	resolved	10-18
[Webhosting] Platform 52 DNS issues	Major	Oct 22, 2021, 12:53	5 d	resolved	10-22
[Webhosting] cPanel platform issue	Major	Oct 27, 2021, 07:49	6 d	resolved	10-27

Other incidents 19

Incident	Impact	Started	Duration	Status	Day
[DC3] Private switch issue in DC3 Room 31 Rack E11	Minor	Oct 1, 2021, 05:19	3.4 h	resolved	10-01
[Billing] Telemetries issue	Minor	Oct 1, 2021, 17:14	9 d	resolved	10-01
[Hosting] Platform 18 PHP issue	Minor	Oct 2, 2021, 12:29	5 d	resolved	10-02
[DBaaS] RDB tasks problem	Minor	Oct 3, 2021, 13:25	24 h	resolved	10-03
[DC5] Private switch issue in DC5 Room 1 Rack A50	Minor	Oct 5, 2021, 07:42	6 min	resolved	10-05
[Registry] Service API in WAW1 is unavailable	Minor	Oct 5, 2021, 16:59	40 h	resolved	10-05
[Elements] Payment cards addition issues	Minor	Oct 7, 2021, 08:49	32 min	resolved	10-07
[Webhosting] Platform #44 instabilities	Minor	Oct 7, 2021, 14:09	5 d	resolved	10-07
[Instance] Hypervisor issue	Minor	Oct 10, 2021, 09:07	57 min	resolved	10-10
[Account] KYC Verification issue	Minor	Oct 11, 2021, 12:03	46 h	resolved	10-11
[DC5] Router issue in DC5	Minor	Oct 11, 2021, 13:44	21 h	resolved	10-11
[Webhosting] Email filters	Minor	Oct 12, 2021, 15:14	6 d	resolved	10-12
[DC3] Electrical equipment	Minor	Oct 15, 2021, 09:44	13 min	resolved	10-15
PAR1 actions stuck	No impact listed	Oct 18, 2021, 18:11	1.6 h	resolved	10-18
[Webhosting] Webmail issues	Minor	Oct 19, 2021, 10:40	45 h	resolved	10-19
[RPN-SAN] san-hdd-15.rpn.online.net	No impact listed	Oct 21, 2021, 13:00	0 min	resolved	10-21
[Dedibox] Console is unavailable	Minor	Oct 26, 2021, 07:18	23 h	resolved	10-26
[DEDIBOX] DC3 Room 4-6 Rack B9 unstable	Minor	Oct 28, 2021, 09:18	38 min	resolved	10-28
[Webhosting] PHP 5.6 configuration issue	Minor	Oct 28, 2021, 10:49	15 d	resolved	10-28

Maintenance 10

Show scheduled maintenance

Oct 11, 2021, 13:52 [Scheduled] [DC5] Emergency maintenance Room 1 - C36>C42 ; C50>C51 ; D38>D40 ; D48 ; D60>D62 ; D65>D66
Oct 12, 2021, 10:08 [Scheduled] [DC2] Network equipment maintenance in room 201
Oct 18, 2021, 12:00 [Scheduled] [Elements] Internal software upgrade - WAW1
Oct 19, 2021, 07:30 [Scheduled] [Network] Upgrade infrastructure backbone
Oct 20, 2021, 06:00 [Scheduled] [Elements] Internal software upgrade - PAR1
Oct 20, 2021, 08:01 [Scheduled] [Dedibox] Network infrastructure maintenance
Oct 25, 2021, 08:00 [Scheduled] [Elements] Internal software upgrade - PAR3 / PAR2 / AMS1
Oct 28, 2021, 07:00 [Scheduled] [DC5] Scheduled maintenance Room 1 - Rack B7
Oct 28, 2021, 15:03 [Scheduled] [DC2] Rack A14 - Public switch emergency maintenance
Oct 29, 2021, 13:03 [Scheduled] [DC2] Rack A14 - Public switch emergency maintenance

Cite this

Scaleway posted 23 status incidents in October 2021 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title: Scaleway in October 2021
Vendor: Scaleway
Date: 2021-10-01 00:00 UTC
URL: https://rewindex.com/company/scaleway/2021/10

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