Outages by dayOctober 27, 2021

Outages on October 27, 2021

UTC day 2021-10-27 (Oct 27, 2021, 00:00 to Oct 27, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

30incidents started

10labelled major or critical

21vendors with a new incident

14still open from earlier days

By vendor label: Critical 1 · Major 9 · Minor 14 · No impact listed 6 · 28 maintenance

Incidents started this day 30

Vendor	Incident	Impact	Started	Resolved	Status
Maven Central	search.maven.org is down	Critical	17:52	18:14 (22 min)	resolved
Xero	ATO issue causing errors in Business Activity Statement and Xero Tax (AU)	Major	01:02	03:08 (2.1 h)	resolved
Scaleway	[Webhosting] cPanel platform issue	Major	07:49	Nov 2, 2021, 11:20 (6 d)	resolved
Jira	Performance issue affecting some Jira cloud instances	Major	11:59	13:03 (1.1 h)	resolved
Opsgenie	Degraded Performance on Alert Notifications	Major	12:23	13:24 (1.0 h)	resolved
Opsgenie	Degraded Performance on Mobile and Web Applications	Major	12:34	13:24 (50 min)	resolved
Pusher	Channels Stats Integration Outage	Major	15:49	16:16 (27 min)	resolved
CircleCI	VMs failing to be created	Major	17:50	Oct 28, 2021, 01:16 (7.4 h)	resolved
ActiveCampaign	Blank Contact and Deal fields rendering incorrectly in UI	Major	18:53	21:06 (2.2 h)	resolved
Confluence	Dynamic content macro failing when calling the getMacroBody function from the editor	Major	21:02	21:02 (0 min)	resolved
Twilio	MMS Delivery Delays via Subset of Short Codes to Verizon U.S.	Minor	00:14	04:12 (4.0 h)	resolved
Twilio	SMS Delivery Delay To Digitel Network In Venezuela	Minor	02:56	05:09 (2.2 h)	resolved
Sinch	Performance degradation - US - AT&T	Minor	11:47	13:54 (2.1 h)	resolved
Twilio	Errors On Connecting To wss://endpoint.twilio.com/	Minor	12:23	13:24 (1.0 h)	resolved
Twilio	High Filtering On SMS Towards AT&T Network In United States	Minor	12:47	21:24 (8.6 h)	resolved
Plivo	Delivery delay on Inbound and outbound toll-free SMS towards US and Canada phone numbers	Minor	14:12	20:58 (6.8 h)	resolved
Bandwidth	Toll Free SMS Delivery Delays	Minor	14:30	17:47 (3.3 h)	resolved
Render	Some databases briefly unavailable due to underlying hardware failure	Minor	15:16	15:21 (5 min)	resolved
Figma	Service disruption	Minor	18:13	18:39 (26 min)	resolved
MongoDB Atlas	MongoDB Atlas: Atlas cluster creation and certain healing delays	Minor	19:18	20:19 (1.0 h)	resolved
Bandwidth	Possible Phone Support Downtime	Minor	19:27	23:20 (3.9 h)	resolved
SparkPost	Outbound message delivery is delayed/slow to certain domains for some SparkPost and SparkPost Enterprise customers	Minor	21:27	Oct 29, 2021, 02:02 (29 h)	resolved
Aircall	SMS Not Working As Intended	Minor	22:01	Oct 28, 2021, 08:46 (11 h)	resolved
Render	Some databases unavailable due to underlying hardware failure	Minor	23:49	23:56 (7 min)	resolved
Retool	XML responses from REST queries parsing as Base64Binary rather than XML	No impact listed	13:00	13:00 (0 min)	resolved
Mailjet	Message Sending Delays	No impact listed	13:13	19:20 (6.1 h)	resolved
Aircall	High Filtering On SMS Towards AT&T Network In United States	No impact listed	16:27	21:31 (5.1 h)	resolved
Bandwidth	Dashboard Downtime	No impact listed	19:34	23:19 (3.8 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-34326	No impact listed	20:25	21:59 (1.6 h)	resolved
Segment	Partial outage of metrics	No impact listed	21:00	21:00 (0 min)	resolved

Still open from earlier days 14

Vendor	Incident	Impact	Started	Resolved	Status
Red Hat (incl. Quay.io)	developers.redhat.com-Downloads	Critical	Oct 26, 2021, 07:36	00:58 (17 h)	resolved
Scaleway	[Webhosting] Platform 52 DNS issues	Major	Oct 22, 2021, 12:53	08:21 (5 d)	resolved
Twilio	Inbound Call Failures to a Subset of Denmark Mobile Numbers	Minor	Oct 22, 2021, 18:55	19:09 (5 d)	resolved
Sinch	Delivery Issue Pakistan - Telenor	Minor	Oct 24, 2021, 19:02	08:17 (3 d)	resolved
Scaleway	[Dedibox] Console is unavailable	Minor	Oct 26, 2021, 07:18	06:46 (23 h)	resolved
Sinch	Delivery Issue - Bangladesh - Robi	Minor	Oct 26, 2021, 08:28	08:11 (24 h)	resolved
Twilio	SMS Delivery Delays To TeleMob-OnaTel In Burkina Faso When Sending SMS From Alpha Sender	Minor	Oct 26, 2021, 11:16	17:09 (30 h)	resolved
Optimizely	Visitor Intelligence incident - US East Region	Minor	Oct 26, 2021, 14:01	09:00 (19 h)	resolved
ActiveCampaign	Internal API Errors - Potential Delays to Automations	Minor	Oct 26, 2021, 15:02	11:22 (20 h)	resolved
Gorgias	Instagram comments not received in Gorgias for some Instagram accounts.	Minor	Oct 26, 2021, 15:57	Nov 11, 2021, 16:50 (16 d)	resolved
Lever	Stale data in Visual Insights	Minor	Oct 26, 2021, 17:42	Nov 8, 2021, 17:59 (13 d)	resolved
Twilio	SMS Delivery Delays Sending and Receiving to U.S. and Canadian Carriers From Toll Free Numbers	Minor	Oct 26, 2021, 21:13	00:05 (2.9 h)	resolved
Sinch	DI SMS 365\| Enterprise Messaging \| Delay in delivery of DLR traffic \| TT# MNOC-34278	No impact listed	Oct 26, 2021, 18:36	00:06 (5.5 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-34291	No impact listed	Oct 26, 2021, 22:45	02:53 (4.1 h)	resolved

Maintenance 28

Vendor	Incident	Impact	Started	Resolved	Status
Lever	[Scheduled] Scheduled maintenance	Maintenance	00:01	00:30 (29 min)	resolved
Sinch	[Scheduled] DI E-Mail 365 \| Enterprise Messaging \| Application Maintenance \| PCR Number # PSD-9346	Maintenance	02:00	03:01 (1.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (iSMS) \| Operator Services \| Application Maintenance \| PCR Number # PSD-9316	Maintenance	02:31	02:31 (0 min)	resolved
Twilio	[Scheduled] Brazil SMS Carrier Maintenance - Vivo	Maintenance	03:00	09:00 (6.0 h)	resolved
Bandwidth	[Scheduled] MMS Messaging Maintenance - DFW	Maintenance	04:01	08:00 (4.0 h)	resolved
Sinch	[Scheduled] External Maintenance - (AT&T - US)	Maintenance	04:01	11:00 (7.0 h)	resolved
Twilio	[Scheduled] US SMS & MMS Carrier Maintenance - AT&T US	Maintenance	04:01	11:00 (7.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll Free MMS/SMS	Maintenance	04:02	11:00 (7.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	04:02	11:00 (7.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Toll Free Number Provider	Maintenance	04:02	08:00 (4.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - 640 - Sioux Falls, SD	Maintenance	05:00	09:01 (4.0 h)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Maintenance - AT&T Mexico	Maintenance	05:00	11:00 (6.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - U.S. Cellular	Maintenance	05:45	10:06 (4.3 h)	resolved
Sinch	[Scheduled] DI MMS 365 - MM7 \| Enterprise Messaging & Operator Services \| Application Maintenance \| PCR Number # PSD-9324	Maintenance	06:01	08:27 (2.4 h)	resolved
Twilio	[Scheduled] Canada SMS Carrier Partner Maintenance	Maintenance	06:04	10:00 (3.9 h)	resolved
Sinch	[Scheduled] Scheduled Reach Platform Maintenance	Maintenance	07:00	12:00 (5.0 h)	resolved
Sinch	[Scheduled] Sinch Maintenance Notification on our CA sites loadbalancers	Maintenance	08:00	09:00 (1.0 h)	resolved
Sinch	[Scheduled] Conversation API Routine Maintenance - EU	Maintenance	08:00	09:00 (1.0 h)	resolved
MessageBird (Bird)	[Scheduled] Maintenance on smpp02.messagebird.com	Maintenance	08:00	08:08 (8 min)	resolved
Sinch	[Scheduled] Conversation API Routine Maintenance - US	Maintenance	09:00	10:00 (1.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - MMS	Maintenance	12:00	22:00 (10 h)	resolved
Sinch	[Scheduled] MMS 365 \| Operator Services \| 3rd party Application Maintenance \| Ref Number# NA	Maintenance	12:00	18:00 (6.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Verizon - US	Maintenance	12:00	18:00 (6.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Beeline Russia	Maintenance	15:15	15:45 (30 min)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Tele2	Maintenance	20:00	Oct 28, 2021, 00:01 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon	Maintenance	20:00	Oct 28, 2021, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] Kazakhstan SMS Carrier Maintenance - Tele2 And Altel	Maintenance	20:01	23:01 (3.0 h)	resolved
Twilio	[Scheduled] France SMS Carrier Partner Maintenance	Maintenance	22:01	22:30 (29 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Maven Central, Xero, Scaleway, Jira, Opsgenie, Pusher, CircleCI, ActiveCampaign, Confluence, Twilio, Sinch, Plivo.

Cite this

30 vendor-reported incidents started on 2021-10-27 (UTC) across 21 vendors, 10 labelled major or critical by the vendor.

Title: Outages on October 27, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-10-27 00:00 UTC
URL: https://rewindex.com/outages/2021-10-27

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