CompaniesXeroMonthly reportsOctober 2021
Xero in October 2021: incidents, uptime and changes
7incidents posted
2labelled major or critical
98.91%free of major/critical
97.49%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 8 h 4 min, incident time 18 h 37 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 2 · Minor 5
Major and critical incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| ATO issue causing errors in Business Activity Statement and Xero Tax (AU) | Major | 2.1 h | resolved | 10-27 | |
| Issue affecting customers using the Find Your Bank search field in Xero. | Major | 3.4 h | resolved | 10-28 |
Other incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Xero Projects users are currently unable to see the changes they made to their Projects | Minor | 3.5 h | resolved | 10-05 | |
| Some users are experiencing issues with the Navigation Bar in Xero. | Minor | 1.6 h | resolved | 10-05 | |
| Some users are unable to send, download and print invoices | Minor | 44 min | resolved | 10-18 | |
| We’re currently aware of an issue causing users to experience slowness and errors. | Minor | 3.6 h | resolved | 10-26 | |
| We’re currently aware of an issue causing users to experience slowness and errors in Invoicing. | Minor | 1.1 h | resolved | 10-26 |
Maintenance 1
Show scheduled maintenance
Cite this
Xero posted 7 status incidents in October 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Xero in October 2021
- Vendor
- Xero
- Date
- URL
- https://rewindex.com/company/xero/2021/10