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CompaniesJiraMonthly reportsOctober 2021

Jira in October 2021: incidents, uptime and changes

7incidents posted
2labelled major or critical
99.70%free of major/critical
98.09%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 11 min, incident time 14 h 9 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 3 · No impact listed 2

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Missing users in quick search for 10 percent of requests in EuropeMajor1.1 hresolved10-19
Performance issue affecting some Jira cloud instancesMajor1.1 hresolved10-27

Other incidents 5

IncidentImpactStartedDurationStatusDay
Fix version field isn't showing any valuesMinor1.6 hresolved10-11
Poor performance and timeouts when running user searchesNo impact listed0 minresolved10-12
Unable to send email using Automation for JiraMinor2.5 hresolved10-14
Jira Software, Jira Service Management and Jira Work Management is unavailable to some customersNo impact listed6 minresolved10-19
Delayed Email NotificationsMinor7.8 hresolved10-28

Cite this

Jira posted 7 status incidents in October 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Jira in October 2021
Vendor
Jira
Date
URL
https://rewindex.com/company/jira/2021/10

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